CAMDEN CX-DE1200 Maintenance Manual Download Page 2

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Delayed Egress Lock Maintenance Manual 

INSTALLATION INSTRUCTIONS

File: Delayed_Egress_Maintenance_

Manual.indd 

Revision: Sept 27th 2021  

Part No.: 40-82B292

TROUBLESHOOTING

Problem

Solution

Lock has no holding force

Check the power supply. Voltage should be 12 to 24 VDC +/- 10%.  

Check wiring of power supply and releasing devices.

Lock will hold a screwdriver or set of metal pliers, 

but the door will not lock.

Check to ensure the armature plate is correctly aligned to the maglock. Follow the armature 

plate mounting instructions on the template and the installation manual 40- 82B236

Lock is operating and locking but it hums against 

the armature plate. 

Check that the power supply is filtered DC. The humming is caused by AC on the DC supply. 

A proper filtered and regulated DC power supply will resolve the issue.

There is a latency of the lock not releasing after 

power is removed.

Refer to Figure A and check the placement of any suppression devices. Residual magnetism 

is related to the presence of electricity (i.e., capacitance) in the lock circuit. Degaussing or 

dimpling the lock are not advised since it will cause unintended consequences.

MAINTENANCE SCHEDULE

Company Name:

 _________________________________________________________

DC Power Supply

(filtered & regulated)

Switch

Maglock

+

DC Power Supply

(filtered & regulated)

Switch

Maglock

+

Recommended 

placement of switch to 

ensure instant release.

Placing the RTE switch 

(push plate or PIR) on the 

wrong leg may cause the 

bond to collapse more 

slowly than expected. 

Ensure the switch 

interrupts the positive 

wire and not the negative 

wire.

Maglock

+

MOV

Maglock

+

Never connect a 

parallel reverse diode 

as shown.

Door Location

Date

Notes

Initial

Reviews: