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VII. Troubleshooting Guide
Problem
Possible Causes
Possible Solutions
1. Charger is ON. Top indicator light does not turn GREEN. • No power source.
• Power cord not properly connected to
live power source.
• Power cord or plug damaged.
• Verify power to the receptacle.
• Ensure charger is completely plugged into the proper
specified live power source.
• Replace power cord. Call for service.
2. Power source and cord/plug are verified OK.
Power switch is ON. Top indicator light does
not turn GREEN.
• Tripped breaker switch.
• Defective power switch.
• Reset building outlet breaker switch.
• Reset Charger – turn OFF then back ON.
• Replace power switch. Call for service.
3. Charger is ON. Top indicator light is GREEN.
Compartment light remains OFF when base
is inserted into compartment power pin socket.
• Base is NOT properly inserted into power pin socket.
• Compartment power pin socket is NOT working.
• Charger has switched to POWER SAVING MODE after 45
minutes of NON-USE and has automatically turned OFF
power to ALL of the compartment power pin sockets.
• LED light is not working.
• Slide base into same compartment
socket pin again.
• Try same base in another compartment.
• Turn Charger OFF. Disconnect base from each
compartment power pin socket. Turn charger
back ON. Wait for top indicator light to turn GREEN dry,
room temperature bases into compartments.
• If a light or lights remain OFF, LED light(s) could be
defective and need to be replaced. OR a compartment
power pin socket(s) could be defective and needs to be
replaced. Call for service.
4. Compartment LED light is GREEN but base is COLD.
• Compartment power pin socket is not working.
• Slide base into same compartment
socket pin again.
• Try same base in another compartment.
If it heats up properly, then replace power pin socket in
the malfunctioning compartment. Call for service.
• If base does not heat up, it’s defective and must be
replaced.
5. Base heats up but compartment LED light does not
turn RED or GREEN.
• LED light not connected to board.
• Defective LED light.
• Wire light connection disconnected. Call for service.
• Replace LED light. Call for service.
6. Smoke or fumes coming from bases loaded in
compartments and charging.
• Bent or damaged pins are causing ARCING or HIGH
HEAT at the pins.
• Replace bases if they do not perform correctly or have
visible damage. Damaged bases may cause damage to
the Charger.
•
Do not use bases with damaged pins
. Inspect all pins
and if damaged, replace base.
NOTE:
There are no Owner/Operator serviceable parts located inside the Camduction Complete Heat Charger. Please contact Cambro for ALL service calls.
ALL electrical adjustments or electrical part replacements MUST BE completed by an Authorized Cambro Service Technician.
For service contact Customer Service Department at CEL Germany: (49) 7022 90 100 0.
