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U16S

Page 23 of 37

Two example commands can be seen below, you can use these commands to check hub
information and health.

Command

Action

system

Show hardware and firmware information

health

Show voltages, temperatures, errors and boot
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Summary of Contents for U16S

Page 1: ...User Manual U16S 2022 06 2021 Cambrionix Ltd All rights reserved EN...

Page 2: ...10 4 4 Connecting the U16S to the Power Supply Unit using Spade Con nectors 12 4 5 Registration 12 4 6 Help and Support 12 5 Using your U16S 13 5 1 Using without connecting to host 13 5 2 Using when c...

Page 3: ...4 Consumables and Placing Orders 27 7 Troubleshooting 29 7 1 Initial troubleshooting tips 29 7 2 Logging through LiveViewer 29 7 3 Hardware Failure 29 7 4 Device connection 30 7 5 Hub connection issue...

Page 4: ...he U16S can charge the latest devices It is ready to charge out of the box and sync devices when attached to a host computer When a local host computer is connected the host can control the operation...

Page 5: ...e and safety during operation This user manual cannot cover all possible applications If you would like additional information or if problems arise that are not sufficiently addressed in this manual p...

Page 6: ...e Hazard Mandatory action signs Read operating instructions Mandatory regulation 3 4 Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and Internati...

Page 7: ...press any part of the product 3 5 Power supply This section describes the safety precautions you must follow when using the power supply CAUTION An electric shock or personal injury may occur l Do not...

Page 8: ...rces l Connect the plug to an earthed socket CAUTION Damage to your Cambrionix product may occur l Operate the product only in an environment where the ambient temperature is inside the operating temp...

Page 9: ...x OEM module may occur l When mounting a Cambrionix OEM module all mounting holes should be used with appropriate spacers screws and a torque level of 1 1Nm l Cambrionix OEM modules are susceptible to...

Page 10: ...ing any items that are not required When opening the packaging use a suitable method to open the box i e do not use a knife This is to ensure the product is not damaged CAUTION Personal Injury and Dam...

Page 11: ...U16S Page 11 of 37...

Page 12: ...Taking appropriate safety precautions turn the mains supply on Periodic inspection should be made to power supply cables and any USB cables for any signs of damage If any damage is found then replace...

Page 13: ...e up to 2 1A specified by the manufacturer will commence once profiling is complete Depending on the state of charge of the device attached this may take tens of seconds 5 2 Using when connected to ho...

Page 14: ...it would be better to issue settings_display first which gives you the entire settings which you can then modify and re issue in entirity 5 2 3 Data Transfer If you wish to transfer data change appli...

Page 15: ...cally If this is not the case or if a Mac or Linux platform is used the driver may be downloaded from www ftdichip com The VCP drivers are required For Linux or Mac computers the default OS drivers sh...

Page 16: ...ing Profiles To ensure attached devices charge at their optimum rate our smart USB hubs come with the below intelligent charging profiles built in 0 Intelligent charging algorithm which will select a...

Page 17: ...s name This will appear red if a newer version is available or green if it is the most up to date To install the firmware onto the hub click the hub hubs connected that you want to update then select...

Page 18: ...nd then onto Beta before it is merged into the Release version If you have found a bug that we have a fix for the Alpha and Beta releases may already have addressed these and implemented fixes 5 4 1 I...

Page 19: ...symbol allow that port mode to be changed When the port is in Sync mode only instantaneous current can be monitored through LiveViewer When the port is in Charge mode the charge profile current energ...

Page 20: ...chine Port information and control can be provided through the API using JavaScript Object Notation JSON Remote Procedure Calls RPC over TCP JSON RPC calls send a request to the API to Get port device...

Page 21: ...pear to show the installation status From this bar you can also view the release notes for the version of the software you are looking at 5 4 5 Removing Software If you wish to uninstall the software...

Page 22: ...The second way you can remove software is by using the command line All you need to do is to use the command in the following fashion sudo apt remove program_name You ll be asked to enter your account...

Page 23: ...Two example commands can be seen below you can use these commands to check hub information and health Command Action system Show hardware and firmware information health Show voltages temperatures er...

Page 24: ...le U16S each U16S needs to be connected to mains power individually and the first U16S in the chain should be connected to the local computer through the host port The host port of the next board in t...

Page 25: ...red via our API LiveViewer App and the command line interface When measuring temperature to determine if forced cooling is required the temperature should be measured whilst the U16S is under full loa...

Page 26: ...act Cambrionix immediately l Ensure that the product is switched off and the power cord is removed from the product Hold the power cable by the plug and do not touch either the plug or the power cord...

Page 27: ...V 5 Output Current Max per Port 2 1A Output Power Max per Port 10W Output Power Total 174W 6 3 Physical specifications Input Connectors 1 x USB 2 0 Type B Expansion Port 2 x USB 2 0 Type A Output Conn...

Page 28: ...0 Type B cable these can be ordered by quoting the product part number and the spare part number available from what s included section These can be ordered from the reseller or solution partner you...

Page 29: ...he API and LiveViewer www cambrionix com software 2 Once in LiveViewer on the left hand side of the screen select the settings section 3 Once in the settings section select the API tab at the top of t...

Page 30: ...de For example using the command line the instructions would be as below settings_unlock settings_set sync_chrg 0000000000000000 Battery information for Android If you are having issue displaying batt...

Page 31: ...create more space is to change connections from USB3 to USB2 You can change the connection by disabling USB3 in the BIOS on startup A much simpler way is to use USB2 cables instead of USB3 cables limi...

Page 32: ...application can access the hub To resolve this you will need to close any applications that control the COM port before opening another 7 6 No GUI If you are using a headless system with no GUI then a...

Page 33: ...e 33 of 37 8 OEM U16S Certifications l CB Certificate l CE Tested and marked l FCC Part 15 Tested and marked l RoHS Compliant l Independently safety tested by the Underwriters Laboratory UL under file...

Page 34: ...shoot internally l Please include photos of the damaged box and product when contacting Customer Support Note If you have received your order in a damaged box and the damage was indicated to the couri...

Page 35: ...rranty and terms section on our website l Where Cambrionix arranges collection return shipping will be free unless Cambrionix notified you otherwise l When contacting us about returning a product plea...

Page 36: ...istered trademarks service marks and other protected names and or symbols contained in this manual and related documents are the property of their respective holders Mac and macOS are trademarks of Ap...

Page 37: ...U16S Page 37 of 37 United Kingdom 44 0 1223 755 520 enquiries cambrionix com www cambrionix com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854...

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