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CAMBRIONIX PDS-C4, User Manual

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CAMBRIONIX PDS-C4 User Manual Download Page 17

PDS-C4

Página 16 de 37

To install the firmware onto the hub click the hub/ hubs connected that you want to update,
then select the firmware version you want to upgrade to. Una vez seleccionada, pulse el botón
de actualización de la parte superior para que comience la actualización.

Firmware versions and hardware

We advise not to change the firmware version on any new products you receive as this may
cause compatibility issues and stop your PDS-C4 from functioning.

PRECAUCIÓN

Your PDS-C4 may not function correctly

l

Do not install old firmware onto a new product

PRECAUCIÓN

Su firmware de Cambrionix podría estar dañado

l

Do not interrupt the Firmware update process.

l

Do not disconnect the power during the update process.

Summary of Contents for PDS-C4

Page 1: ...Manual del usuario PDS C4 2022 08 2022 Cambrionix Ltd All rights reserved EN ...

Page 2: ... la red eléctrica 9 4 4 Conexión al host 9 4 5 Cargando 9 4 6 Cables 9 4 7 Registro 10 4 8 Ayuda y soporte 10 5 Uso de su PDS C4 11 5 0 1 Configuración de ledes 11 5 1 Using without connecting to host 11 5 2 Using when connected to host 12 5 2 1 Conexión del hub a un equipo host 12 5 2 2 Cargando 12 5 2 3 Transferencia de datos 13 5 2 4 Communication Interface and Protocol 13 5 3 Escalabilidad 14 ...

Page 3: ...icaciones físicas 24 6 5 Consumables and Placing Orders 25 6 6 Alimentación 26 7 Troubleshooting 27 7 1 Initial troubleshooting tips 27 7 2 Logging through LiveViewer 27 7 3 Hardware Failure 28 7 4 Device connection 28 7 5 Hub connection issues 29 7 6 No GUI 30 7 7 Software troubleshooting 31 8 Eliminación 32 9 Devoluciones y productos dañados 33 9 1 Qué debo hacer si mi pedido llega y el producto...

Page 4: ...st devices It is ready to charge out of the box and sync devices when attached to a host computer When a local host computer is connected the host can control the operation of the ports using freely available software La carga y la sincronización del dispositivo se pueden monitorizar a través de la aplicación LiveViewer de Cambrionix la interfaz de programación de aplicaciones API o la interfaz de...

Page 5: ...al del usuario para un uso sin riesgos y la seguridad durante el manejo This user manual cannot cover all possible applications Si desea información adicional o si surgen problemas que no se abordan suficientemente en este manual sufficiently addressed in this manual please ask your distributor or contact us directly using the means preferred which are located on the back cover of this manual PREC...

Page 6: ...bolo de alerta de seguridad para evitar lesiones 3 3 Pictogramas Señales de advertencia Peligro eléctrico Peligro de incendio Señales de acción obligatoria Leer las instrucciones de funcionamiento Norma obligatoria 3 4 Modificación del producto Los productos Cambrionix se diseñan y fabrican para cumplir los requisitos de las normas de seguridad británicas e internacionales Modifications to the pro...

Page 7: ...ial PRECAUCIÓN Riesgo de daños en su producto l Do not bend or compress any part of the product 3 5 Alimentación This section describes the safety precautions you must follow when using the power supply PRECAUCIÓN An electric shock or personal injury may occur l Do not use a damaged power cord or plug or a loose power socket l Do not touch the power plug with wet hands l Do not allow liquids to co...

Page 8: ... power cord near heat sources l Connect the plug to an earthed socket PRECAUCIÓN Su producto Cambrionix podría sufrir daños l Utilice el producto solo en un entorno donde la temperatura ambiente esté dentro temperature is inside the operating temperature range l Operate the product only in an environment where the relative humidity is inside the operating range l Be careful not to leave the power ...

Page 9: ...p to ensure all contents and quantities are correct before opening This is to avoid retesting and repackaging any items that are not required When opening the packaging use a suitable method to open the box i e do not use a knife This is to ensure the product is not damaged PRECAUCIÓN Lesiones y daños al producto l There will be a sticker on the hub advising you to read the User manual before use ...

Page 10: ...o de un cable de host incorrecto puede dar lugar a que el hub y todos los puertos posteriores no sean reconocidos por su host Tenga en cuenta que las especificaciones USB exigen un suministro de corriente de carga mínima de 100 mA durante la transferencia de datos Como se indicaba anteriormente si el dispositivo conectado tiene un puerto CDP compatible con BC1 2 el dispositivo puede consumir hasta...

Page 11: ...tallado desde aquí l https cambrionix atlassian net servicedesk customer portals También puede descargar cualquiera de nuestros manuales y mantenerse al día con este enlace l www cambrionix com product user manuals When contacting support please supply the product information for the hub in question This can be found on the Device Information Plate which is either on the underside or back of the u...

Page 12: ...ndo el dis positivo Rojo El puerto está en modo de carga y está cargando Amarillo El puerto está en modo de sincronización y tiene una conexión de host Verde El puerto está en modo de carga y el dispositivo ha alcanzado el umbral de carga 5 1 Using without connecting to host Al encender el hub si no está conectado a ningún equipo host local se configura automáticamente para cargar dispositivos uti...

Page 13: ... will be limited to 500 mA in compliance with USB specifications If you wish to limit the charging to your devices whilst connected to your host system then you can disable CDP on all ports by inputting the following commands The CLI commands for turning off the sync charge options with a 1 or 0 per port settings_unlock settings_reset settings_set sync_chrg 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 settings...

Page 14: ...icrosoft Windows the system will appear as a COM port the COM port number can be found in device manager On macOS a device file is created in the directory S is an alpha numeric serial string unique to each device dev tty usbserial S Los dispositivos incorporan un circuito convertidor USB a UART FT230X de FTDI International En Windows 7 o posterior se podría instalar automáticamente un controlador...

Page 15: ...uter simultaneously To daisy chain multiple hubs each hub needs to be connected to mains power individually and the first hub in the chain should be connected to the local computer through the hub s host port The host port of the next hub in the daisy chain is then connected to any of the first hub s downstream USB ports Para añadir más hubs se procede de la misma manera ...

Page 16: ...n a su ritmo óptimo nuestros hubs USB inteligentes vienen con los siguientes perfiles de carga inteligentes integrados 1 15 W 2 27 W 3 45 W 4 60 W 5 4 3 Firmware El firmware se puede mantener actualizado utilizando nuestro software LiveViewer As part of delivering an easy user experience our LiveViewer application is now a set and forget solution The LiveViewer application will discover your USB h...

Page 17: ... la actualización Firmware versions and hardware We advise not to change the firmware version on any new products you receive as this may cause compatibility issues and stop your PDS C4 from functioning PRECAUCIÓN Your PDS C4 may not function correctly l Do not install old firmware onto a new product PRECAUCIÓN Su firmware de Cambrionix podría estar dañado l Do not interrupt the Firmware update pr...

Page 18: ...ha and then onto Beta before it is merged into the Release version If you have found a bug that we have a fix for the Alpha and Beta releases may already have addressed these and implemented fixes 5 5 1 Installing Software Cambrionix has two pieces of software that can be used to manage the devices and your hub using different host systems This section has instructions and information on using our...

Page 19: ... current in mA Energy Present energy rate Tick boxes adjacent to each port symbol allow that port mode to be changed when the enable port controls is selected When the port is in Sync mode only instantaneous current can be monitored through LiveViewer When the port is in Charge mode the charge profile current energy rate charge duration and end time are displayed In addition to individual port inf...

Page 20: ...downloaded from www cambrionix com products api and installed on the host machine Port information and control can be provided through the API Calls are sent as a request to the API to Get port device or Hub information or Set port functions such as mode A library of sample code can be obtained from www cambrionix com products api to help you integrate many of these functions into your process wor...

Page 21: ... appear to show the installation status From this bar you can also view the release notes for the version of the software you are looking at 5 5 5 Removing Software If you wish to uninstall the software Cambrionix LiveViewer and Cambrionix API from your host system the following steps can do this One thing to note when removing the API is to check you have also removed the recorder service which w...

Page 22: ...e second way you can remove software is by using the command line All you need to do is to use the command in the following fashion sudo apt remove program_name You ll be asked to enter your account password When you enter it nothing is visible on the screen You will need to confirm removal it will ask for your confirmation press the enter key or Y key Keep in mind that you ll have to use the exac...

Page 23: ...ample commands can be seen below you can use these commands to check hub information and health Comando Acción system Mostrar información de hardware y firmware health Mostrar voltajes temperaturas errores e indi cador de arranque ...

Page 24: ...tamente con Cambrionix l Asegúrese de que el producto esté apagado y de que el cable de alimentación se haya desconectado del producto Sostenga el cable de alimentación junto al enchufe y no toque el enchufe ni el cable de alimentación con las manos mojadas o húmedas ya que podría provocar una descarga eléctrica l Limpie el producto con un paño limpio seco y suave No utilice detergentes que conten...

Page 25: ... máx por puerto 3 A Potencia de salida máx por puerto 60 W Potencia de salida total 200 W 6 3 Error flag rail values Input rail Max 27V Input rail Min 9 59V 6 4 Especificaciones físicas Conectores de entrada 1 x USB 2 0 tipo C Puerto de expansión 1 x USB 2 0 tipo C Conectores de salida 4 x USB 2 0 tipo C Maximum Downstream Data Speed per Port 480 Mbps Rango de temperatura ambiente de fun cionamien...

Page 26: ... los dispositivos al hub Cables 4 x USB 2 0 tipo C If you require any spare parts such as the power cables or USB 2 0 tipo C cable these can be ordered by quoting the product part number and the spare part number available from what s included section These can be ordered from the reseller or solution partner you purchased your PDS C4 from or from Cambrionix directly To find one of our partners lo...

Page 27: ...a 100 250 V CC Corriente de entrada 4 A a 115 V CA 2 A a 230 V CA Frecuencia de entrada 50 60 Hz Conector de entrada C14 Voltaje de salida 24 V Corriente de salida 0 9 2 A Potencia de salida 221 W Conector de salida DIN de 4 pines Dimensiones 210 x 85 x 46 mm ...

Page 28: ...ogs 1 Open LiveViewer if this is not already downloaded then go onto our website and download both the API and LiveViewer www cambrionix com software 2 Once in LiveViewer on the left hand side of the screen select the settings section 3 Once in the settings section select the API tab 4 In the API section click the cog on the right hand side of the local API 5 Click the select all tick box and then...

Page 29: ...stem through the PDS C4 We have only observed this behaviour in a very few amount of devices by disabling CDP this has resolved all issues and the connections are stable You can disable CDP through NVRAM settings either by going through the advanced settings and turning Alt Sync charge off or through the API and disabling it via code For example using the command line the instructions would be as ...

Page 30: ...mitation within the USB controller can only be resolved if you connect fewer USB devices to the controller in question For Apple devices there is a setting called USB accessories which can be activated Once activated it will reduce the amount of times a device will need to be unlocked trusted More information can be found at the link here Cannot connect any more devices Sometimes you may reach the...

Page 31: ...chain when connecting the expansion port to another PDysnc 4 We recommend to use passive type C cables and not to use cables fitted with e markers see your cable supplier to see if e markers are fitted Cannot access COM port You may get an error message stating COM and then a number could not be opened Access is denied This is because an application has control over the COM port that the hub is co...

Page 32: ...oftware troubleshooting Some users have noted that the API can cause a high level of CPU usage This can sometimes be linked to the API recorder service If you are finding this and you are not using it then we would reccommend to uninstall it from your system entirely ...

Page 33: ... la Unión Europea sobre residuos de aparatos eléctricos y electrónicos RAEE en las jurisdicciones que adoptan dicha Directiva está marcado como comercializado después del 12 de agosto de 2005 y no debe eliminarse como residuo urbano no clasificado Por favor utilice sus instalaciones locales de recolección de RAEE a la hora de eliminar este producto y observe de otra manera todos los requisitos apl...

Page 34: ...o no se enciende póngase en contacto con el servicio de Atención al cliente y proporcione la mayor cantidad de información posible incluidos los pasos que haya intentado para resolver el problema l Please include photos of the damaged box and product when contacting Customer Support Note If you have received your order in a damaged box and the damage was indicated to the courier please provide us ...

Page 35: ...cto o Productos no se devuelven en su estado original podrían cargarse costes adicionales consulte la sección de garantía y términos en nuestro sitio web l Cuando Cambrionix organice la recogida el envío de devolución será gratuito a menos que Cambrionix le notifique lo contrario l When contacting us about returning a product please provide the following information Collection Address Weights and ...

Page 36: ... CB l Probado y marcado CE l Probado y marcado según la Parte 15 de la FCC l Alojado en una envolvente a prueba de incendios de la especificación UL94 VO l Cumplimiento de RoHS l Probado independientemente por Underwriters Laboratory UL con el número de expediente E346549 ...

Page 37: ...nte Cambrionix reconoce que todas las marcas comerciales marcas registradas marcas de servicio y otros nombres o símbolos protegidos contenidos en este manual y documentos relacionados son propiedad de sus respectivos titulares Mac y macOS son marcas comerciales de Apple Inc registradas en los EE UU y otros países y regiones Intel y el logotipo de Intel son marcas comerciales de Intel Corporation ...

Page 38: ...918669 0006 90079186690006 MOD IT 195761 195761 MOD IT DS 30202007995X 30202007995X MOD IT MM 30202007994Y 30202007994Y MOD IT STACK 30202007993P 30202007993P MOD IT DS 6077253 6077253 6077253 MOD IT DS 3a2f8b88e935 202012311 202012311 MOD IT DS 195759 195759 MOD IT DS 329440 001 MOD IT DS 29 735 477 D936 001 MOD IT 6077254 6077254 6077254 MOD IT MM 6077255 6077255 6077255 MOD IT MM 2a6ebe915fe9 2...

Page 39: ...owley Road Cambridge CB4 0DS Reino Unido 44 0 1223 755 520 enquiries cambrionix com www cambrionix com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 2022 08 2022 Cambrionix Ltd All rights reserved EN ...

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