Manuale Uniflam Idro rev. 00
4
1.
GURANTEE
Calux Srl. guarantees its products against any construction fault and any material defect, that has been
confirmed by the company, throughout the Country.
-
2 years for all components
-
5 years for boilers and exchangers
Repairs and replacements under guarantee of parts or products may be made, at the discretion of Calux
Srl., at the user’s address or at its own plant, charging only carriage costs. Apart from this repair or
replacement, the user may in no case make any claims for compensation for damages of any kind. The
parts or products replaced under guarantee are the property of Calux Srl. and they must be returned to the
latter at the user’s expense. Technical assistance work not under guarantee involves the fixed call-out
charge, costs of labour and materials required for repair according to the current spares price list.
The following are not covered by guarantee:
1.
Damage during transport (scratches, dents, etc.);
2.
Damage due to incorrect installation of the product or to defects caused by insufficiency or
unsuitability of the flue, wiring, water, power or drainage systems, or damage arising from
environmental conditions due to climate, etc.;
3.
Damage caused by carelessness, negligence, tampering, misuse, or repairs made by unauthorised
personnel;
4.
Parts made of ceramic, glass, brass, wood, handles, grips, gaskets, external pipes and any other
fittings;
5.
Parts treated in galvanising bath, painted parts subject to wear and tear
from fire;
6.
Deformities associated with the natural and physical features of the materials used (any tile
discolouring);
7.
Installation and regulation of the equipment;
8.
Plant consultancy and convenience checks;
9.
Maintenance, such as cleaning of filters, nozzles, burners, heat exchangers and circulators;
10.
Anything that may be considered to be normal deterioration through use.
The equipment will be restored, within the time limits compatible with Calux Srl. organisational
requirements, following the user’s request to:
Repairs or replacements made under guarantee do not give rise to extensions or renewals of the said
guarantee. Any fault of the equipment must be reported by registered letter with A.R. to Calux Srl. within
two months from the date detected. No-one is authorised to alter the guarantee terms and conditions or to
issue other verbal or written ones, apart from Calux Srl. The Company is not liable for any damage caused
to persons or property from breakdown or forced suspension of use of the equipment.
Calux Srl. reserves the right, at any time and at its own final discretion, to make all the changes it considers
useful or necessary to technical data and features of its own products without this having any effect on the
above-mentioned general conditions.
