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7. WARRANTY

Califone warrants this product to be free from defective material 

and workmanship for one year from the purchase date. Our “Project 

Intercept” Customer Satisfaction program will replace defective parts and 

repair malfunctioning equipment under this warranty when the defect 

occurs under normal use.

All Damage Claims Must Be Made With the Freight Carrier

Notify the freight carrier immediately if you observe any damage to the 

shipping carton or product. Repack the unit in the carton and await 

inspection by the carrier’s claim agent. Notify your dealer of the pending 

freight claim.

Returning Your Unit for Service or Repairs

Should your unit require service, contact our Customer Service 

Department online at califone.com/techsupport or via email warranty@

califone.com or by phone at 800-722-0500 / 818-407-2400 to first obtain 

an RA (Return Authorization) number before returning it to Califone. The 

unit must be returned to our factory via prepaid transportation only after 

the factory issues an RA number, which must be clearly written on the 

outside of the box.

Califone

®

 International, Inc.

1145 Arroyo Avenue, #A

San Fernando, CA 91340 USA

Toll Free 800.722.0500 | Toll Free Fax 877.402.2248

International Customers call 818.407.2400 or Fax 818.407.2405

califone.com

Califone CM1-USB Rev 02 0410

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