CalDigit Connect 10G Thunderbolt User Manual Download Page 11

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5. Technical Support &
Warranty Information

If you run into any issues while using your Connect 10G please contact CalDigit

Technical Support.

• Phone: (714) 572-6668

• Website: https://www.CalDigit.com/Support

When contacting CalDigit Technical Support, make sure to be at your computer

and have the following information available:

1. Your Connect 10G serial number

2. Operating system and version

3. Computer make and model

4. Network setting and environment. DHCP, Ethernet router, switch, or hub

information, network cable.

Warranty Information

• The Connect 10G is covered by a 2-year limited warranty.

• For detailed CalDigit warranty information please visit our website :

https://www.CalDigit.com/Warranty

Please visit www.CalDigit.com for more information on all CalDigit products.

Technical Support

Summary of Contents for Connect 10G Thunderbolt

Page 1: ...For more information visit www CalDigit com USER GUIDE...

Page 2: ...General Use Warnings 4 Using the Connect 10G Using the Connect 10G on macOS Using the Connect 10G for Windows LED Indicators Compatible Cables Standard Twisted Pair Cable Speed Tech Specs 5 Technical...

Page 3: ...ings next level 10GbE to ThunderboltTM 3 enabled Mac and Windows laptops For users looking to connect their latest ThunderboltTM 3 computers to a server or Local Area Network the Connect 10G not only...

Page 4: ...4 2 Product Diagram ThunderboltTM 3 RJ45 10 Gbps Ethernet...

Page 5: ...using the ThunderboltTM 3 Connect 10G in extremely hot and cold environments A safe temperature range is between 32 F 104 F 0 C 40 C Avoid using the ThunderboltTM 3 Connect 10G in humid environments M...

Page 6: ...nect 10G and then connect it to the ThunderboltTM 3 port on your ThunderboltTM 3 enabled computer Connect the Ethernet cable to the RJ45 Ethernet port on the back of the Connect 10G You are now connec...

Page 7: ...oltTM 3 port on your ThunderboltTM 3 enabled computer ThunderboltTM Connection Authentication Click on the Windows system tray and bring up ThunderboltTM Software Check if the CalDigit Connect 10G sta...

Page 8: ...port allow you to access vital information about the status of your Connect 10G Link ACT LED Speed LED LED Indicators Speed LED Link ACT LED 10G Green Blinking Green 5G 2 5G 1G 100M Yellow Blinking G...

Page 9: ...ndard Twisted Pair cable Speed Compatible Cables Connect 10G Compatibility Max Transmission Speed Cat 3 v 10Mbps Cat 5 v 100Mbps Cat 5e v 1Gbps Cat 6 v 1Gbps Cat 6a v 10Gbps Cat 7 v 10Gbps NBASE T Spe...

Page 10: ...ndicators Dual color Speed LED Single color Link Act LED Power Supply Bus powered Power Consumption 7 7W at 10Gbps 5 3W Idle System Requirements Thunderbolt 3 computers macOS 10 13 6 or later Windows...

Page 11: ...and have the following information available 1 Your Connect 10G serial number 2 Operating system and version 3 Computer make and model 4 Network setting and environment DHCP Ethernet router switch or...