CalAmp LandCell SMC-GPRS Series, User Manual

Page: 57 / 84

001-0004-829 Rev00
Page 57 of 84
S
S
E
E
C
C
T
T
I
I
O
O
N
N
1
1
2
2
-
-
S
S
E
E
R
R
V
V
I
I
C
C
E
E
A
A
N
N
D
D
S
S
U
U
P
P
P
P
O
O
R
R
T
T
Product Warranty, RMA and Contact Information
CalAmp guarantees that every SMC-GPRS Cellular Modem will be free from physical defects in
material and workmanship for one (1) year from the date of purchase when used within the
limits set forth in the Specifications section of this manual.
The manufacturer's warranty statement is available in Appendix 1. If the product proves
defective during the warranty period, contact CalAmp Customer Service to obtain a Return
Material Authorization (RMA).
RMA Request
Contact Customer Service:
CalAmp
299 Johnson Avenue, Ste.110
Waseca, MN 56093
Tel: 507-833-8819 ext. 6707
Fax: 507-833-6748
BE SURE TO HAVE THE EQUIPMENT MODEL AND SERIAL NUMBER, AND BILLING AND
SHIPPING ADDRESSES ON HAND WHEN CALLING.
When returning a product, mark the RMA clearly on the outside of the package. Include a
complete description of the problem and the name and telephone number of a contact
person. RETURN REQUESTS WILL NOT BE PROCESSED WITHOUT THIS INFORMATION.
For units in warranty, customers are responsible for shipping charges to CalAmp Wireless
DataCom. For units returned out of warranty, customers are responsible for all shipping
charges. Return shipping instructions are the responsibility of the customer.
Product Documentation
CalAmp reserves the right to update its products, software, or documentation without
obligation to notify any individual or entity. Product updates may result in differences
between the information provided in this manual and the product shipped. For the most
current product documentation, visit
www.calamp.com for datasheets, programming software
and user manuals.
Technical Support
M-F 7:30 AM to 4:30 PM CDT
CalAmp
299 Johnson Avenue, Ste.110
Waseca, MN 56093
Tel: 507-833-8819
E-mail:
support@calamp.com