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Questions about Cala Trio? Visit CalaTrio.com/FAQs
7.0
TROUBLESHOOTING
View instructional videos at my.CalaTrio.com
If you have any issues using Cala Trio such as unexpected
events or changes in performance, please first refer to the
content in this section. If issues continue, please contact
Cala Health at 888-699-1009 or
[email protected]
Band Not Connected
Therapy has stopped. To resolve the issue:
Step 1:
Press
MAIN
button to exit the warning
Step 2:
If prompted, complete the post therapy "Tremor
Task" and rating
Step 3:
Remove Cala Trio from your wrist
Step 4:
Ensure the stimulator is securely and correctly
snapped into the band (
half circles should be aligned
as shown in section 4.1 on page 12
)
Step 5:
Dampen your wrist
Step 6:
Tightly secure Cala Trio on your wrist
Step 7:
Restart therapy. If warning persists, stop using Cala
Trio and contact Cala Health at 888-699-1009 or
[email protected]
Powering Down
Appears when the stimulator resets.
