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2010 Genesis Portable Spa

LTR20101058, Rev. B

Clear 

W

ater Plan

www.calspas.com

18

Troubleshooting Water Clarity Problems

Problem

Probable Causes

Possible Solutions

Cloudy Water

Dirty filter

• 

Excessive oils / organic mat-

• 

ter
Improper sanitization

• 

Suspended particles / organ-

• 

ic matter
Overused or old water

• 

Clean filter

• 

Shock spa with sanitizer

• 

Add sanitizer

• 

Adjust pH and/or alkalinity to recommended 

• 

range

Run jet pump and clean filter

• 

Drain and refill the spa

• 

Water Odor

Excessive organics in water

• 

Improper sanitization

• 

Low pH

• 

Shock spa with sanitizer

• 

Add sanitizer

• 

Adjust pH to recommended range

• 

Chlorine Odor

Chloramine level too high

• 

Low pH

• 

Shock spa with sanitizer

• 

Adjust pH to recommended range

• 

Musty Odor

Bacteria or algae growth

• 

Shock spa with sanitizer – if problem is vis-

• 

ible or persistent, drain, clean and refill the 

spa

Organic buildup / 

scum ring around 

spa

Buildup of oils and dirt

• 

Wipe off scum with clean rag – if severe, 

• 

drain the spa, use a spa surface and tile 

cleaner to remove the scum and refill the spa

Algae Growth

High pH

• 

Low sanitizer level

• 

Shock spa with sanitizer and adjust pH

• 

Shock spa with sanitizer and maintain sani-

• 

tizer level

Eye Irritation

Low pH

• 

Low sanitizer level

• 

Adjust pH

• 

Shock spa with sanitizer and maintain sani-

• 

tizer level

Skin Irritation / Rash

Unsanitary water

• 

Free chlorine level above 5 

• 

ppm

Shock spa with sanitizer and maintain sani-

• 

tizer level
Allow free chlorine level to drop below 5 ppm 

• 

before spa use

Stains

Total alkalinity and/or pH 

• 

too low
High iron or copper in 

• 

source water

Adjust total alkalinity and/or pH

• 

Use a stain and scale inhibitor

• 

Scale

High calcium content in 

• 

water – total alkalinity and 

pH too high

Adjust total alkalinity and pH – if scale re

-

• 

quires removal, drain the spa, scrub off the 

scale, refill the spa and balance the water

Use a stain and scale inhibitor 

• 

Summary of Contents for LTR20101058

Page 1: ...LTR20101058 Rev B 9 20 10...

Page 2: ...1 Testing and Adjusting Spa Water 12 Sanitation 13 Cleaning the Filter 15 Cleaning the Filter Basket 15 Bather Load 15 Starting the Spa with Fresh Water 16 Maintenance Schedule 17 Troubleshooting Wate...

Page 3: ...r or water can induce hyperthermia Hyperthermia occurs when the inter nal temperature of the body reaches a level 3 F to 6 F above the normal body temperature of 98 6 F or 2 C to 4 C above 37 C While...

Page 4: ...seases should not use a spa or hot tub WARNING To avoid injury exercise care when entering or exiting the spa or hot tub WARNING Do not use drugs or alcohol before or during the use of a spa or hot tu...

Page 5: ...or rains frequently place the spa near a house entry By doing this you will have a place to change clothes and not be uncomfortable Consider Your Privacy In a cold weather climate bare trees won t pro...

Page 6: ...ot exceeding 10 feet 3 0 m from the inside wall of the spa NEC 680 43 A Do not use extension cords Using an extension cord will void your warranty Do not bury the power cord If your cord becomes damag...

Page 7: ...be an air pocket at the suction side of the pump Shut off power to the spa and loosen the pump union on the suction side of the pump to bleed the air When air is bled turn power back on Install the pr...

Page 8: ...ss the Up or Down button the set temperature will change up or down one degree Standard Economy and Sleep Heating Modes Your new spa is equipped with a heating feature that gives you complete control...

Page 9: ...onger than it normally would maintaining the desired tem perature Doing this will increase your operating cost and makes your heater work more than necessary These features will automatically turn the...

Page 10: ...ot reset call your dealer or service organization drY Insufficient water detected in heater Spa is shut down Displays on third occurrence of dr message Follow directions for dr message and press any b...

Page 11: ...n your spa is first actuated it will go into priming mode The priming mode will last for up to four minutes and then the spa will begin to heat and maintain the water temperature in the Standard mode...

Page 12: ...the topside control pan el to turn the spa light on If your spa has LED lights they will also light up at the same time as the spa light The LED lights operate in three three modes Cycle 1 The first...

Page 13: ...uamconum nis eu feugiamet vent et wisis ero dolore dip exeraestie estie vel inisci elisl ut diat cons aut alit lut lore tin hent adiam iustrud molor sustis essit wis cilit wisi Chemical Balance Ing et...

Page 14: ...al alkalinity is 80 120 ppm If the TA is too low the pH level will fluctuate wide ly from high to low Low TA can be corrected by adding Cal Spas pH Alkalinity Up If the TA is too high the pH level wil...

Page 15: ...o dissolve too quickly It will cause damage to your spa and will void your warranty Sanitizers kill bacteria and other organic waste by breaking them down to non harmful levels and are filtered out Ma...

Page 16: ...r Spa must be running with all of the jets on high for 30 minutes with the cover open If necessary repeat oxidizer shock in 30 minute intervals Chemical Safety Do not exceed chemical dosages as recomm...

Page 17: ...ing off the filter weekly to remove surface debris your filter should be deep cleaned pe riodically to dissolve scale and particles that get lodged deep within the filter fibers and impede the filtrat...

Page 18: ...Purpose Cleaner Apply a protective coat of Cal Spas Fast Sheen 2 to the acrylic surface Fill the spa to the proper water level with normal 3 tap water Do not use soft water Use test strip and balance...

Page 19: ...ter Follow filter cleaning instruction at beginning of Clear Water Plan Every two to four months Drain and clean your spa with Multi Purpose Cleaner Polish the acrylic surface with Fast Sheen Clean an...

Page 20: ...nd refill the spa Organic buildup scum ring around spa Buildup of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill th...

Page 21: ...k up the female end of a garden hose to the drain fit 5 ting Place the other end of the garden hose where you would like 6 the water to drain to Twist the hose bib fixture counterclockwise to open the...

Page 22: ...drain plugs from the front of the 4 pumps Disconnect the unions from both sides of the 5 pump Use a wet dry vacuum to blow any remaining 6 water out of the jets and equipment area Cover your spa with...

Page 23: ...eaning and Replacing the Filter Filtration is one of the most important steps you can take to ensure clean clear water It is far less expensive to fix water clarity problems by filtering your spa than...

Page 24: ...a clean soft cloth 2 Wipe spa thoroughly with a wet sponge rinsing 3 often in a bucket of clean water Cal Spas Multi Purpose Cleaner should not be sprayed directly into the spa water Incorrect usage o...

Page 25: ...Stainless steel PLU21703631 OZ 2 Ozone Injector Standard gray PLU21700818 Drain Main Drain Super Hi Flo Suction 2 Silver PLU21400132 Waterfall Waterfall PLU21800700 Filters Filter Cartridge 50 Sq Ft...

Page 26: ...y Spa cover warranty is extended through the manufacturer of the product Spa cover is warranted for 90 days unless otherwise specified For more information see their warranties in the owner s informat...

Page 27: ...d as a result of failure to follow op erating instructions as defined within this owner s manual Damage caused by incorrect electrical installation electrical brownout voltage spikes or operation of s...

Page 28: ...2010 Genesis Portable Spa LTR20101058 Rev B Appendix www calspas com 26 Cal Spas Chemicals...

Page 29: ...2009 Genesis Portable Spa LTR20091058 Rev B www calspas com...

Page 30: ...2009 Genesis Portable Spa LTR20091058 Rev B www calspas com...

Page 31: ...2009 Genesis Portable Spa LTR20091058 Rev B www calspas com...

Page 32: ..._________________________________________ Date Purchased _ _____________________________________________ Date Installed ________________________________________________ Dealer s Phone Number _________...

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