Cal Spas Genesis Portable Spa, Owner'S Manual

Page: 19 / 28

2009 Genesis Portable Spa
LTR20091058, Rev. A
Clear
W
ater Plan
www.calspas.com
17
Troubleshooting Water Clarity Problems
Problem Probable Causes Possible Solutions
Cloudy Water Dirty filter •
Excessive oils / organic •
matter
Improper sanitization
•
Suspended particles / •
organic matter
Overused or old water
•
Clean filter •
Shock spa with sanitizer •
Add sanitizer •
Adjust pH and/or alkalinity to recommended •
range
Run jet pump and clean filter •
Drain and refill the spa •
Water Odor Excessive organics in water •
Improper sanitization •
Low pH •
Shock spa with sanitizer •
Add sanitizer •
Adjust pH to recommended range •
Chlorine Odor Chloramine level too high •
Low pH •
Shock spa with sanitizer •
Adjust pH to recommended range •
Musty Odor Bacteria or algae growth • Shock spa with sanitizer – if problem is •
visible or persistent, drain, clean and refill
the spa
Organic buildup /
scum ring around
spa
Buildup of oils and dirt • Wipe off scum with clean rag – if severe, •
drain the spa, use a spa surface and tile
cleaner to remove the scum and refill the spa
Algae Growth High pH •
Low sanitizer level •
Shock spa with sanitizer and adjust pH •
Shock spa with sanitizer and maintain •
sanitizer level
Eye Irritation Low pH •
Low sanitizer level •
Adjust pH •
Shock spa with sanitizer and maintain •
sanitizer level
Skin Irritation / Rash Unsanitary water •
Free chlorine level above 5 •
ppm
Shock spa with sanitizer and maintain •
sanitizer level
Allow free chlorine level to drop below 5 ppm
•
before spa use
Stains Total alkalinity and/or pH •
too low
High iron or copper in
•
source water
Adjust total alkalinity and/or pH •
Use a stain and scale inhibitor •
Scale High calcium content in •
water – total alkalinity and
pH too high
Adjust total alkalinity and pH – if scale •
requires removal, drain the spa, scrub off the
scale, refill the spa and balance the water
Use a stain and scale inhibitor •