Programming
Guide
V 1.0
Page 7
Maintenance
Cleaning the charging contacts on the Buzzz and Charging Base
The Buzzz and its charging base were designed to facilitate easy charging without having to deal with leads when placing
on and off charge. When the Buzzz is placed into the charger, the contacts on the Buzzz touch the pins on the base. Due to
this design, it is important to ensure that the contacts on the Buzzz and the pins on the base are clean. As the Buzzz is a
portable device, the contacts can be easily contaminated by dust, grime, crumbs, etc. There’s also a chance the pins on the
charging base can become contaminated.
To clean both the contacts on the Buzzz and the pins on the charging base, use the enclosed fibreglass cleaning pen.
Twist the top of the pen until the tip of the fibreglass brush is visible, then swipe the brush against the contacts/pins.
When finished, turn the Buzzz and charging base upside down to let any residue fall out. Please do this regularly, even if
the contacts/pins look clean, as it only takes a very small amount of contamination to disrupt charging.
This process is also explained in our YouTube video - https://youtu.be/r4eq3xV3IB8
Tip: Ensure that the end of the cleaning pen is stiff, not soft. It should be stiff as it acts like a file to scrape contamination
from the charging contacts. If the end is soft or dirty, please cut the affected part off with a pair of scissors until the end is
stiff again.
Note: Do not use the fibreglass cleaning pen on any area of the Buzzz or charging base apart from the contacts as it is an
abrasive tool and will damage non-metallic surfaces.
Intelligent battery charging and monitoring features
The Buzzz employs a traffic light system which provides informed reporting of the battery status when in and out of the
charging base. It will also produce an audible and visual notification to inform if it isn’t charging properly.
When placed in the charging base, the Buzzz should beep to confirm a connection is made and the charging process will
start. It is normal for the Buzzz to beep a few times within the first minute or so. The battery symbol should start scrolling,
indicating that it is now charging. If this doesn’t happen, please remove the Buzzz and reinsert it again into the charging
base. The battery symbol will change colour as the charging progresses, from red, to amber and finally green. It is fully
charged after around 2.5 hours, when the battery symbol turns static green. The Buzzz will also charge if it is switched off,
although there will be no indication on the screen.
The three colours of the battery symbol are red, amber and green. Red is lowest and green is highest. When the battery
symbol is red, or at the low end of amber, the Buzzz should be charged.
If the charging contacts are not clean, or the Buzzz is not making good contact with the charging base, the Buzzz should
sound an audible alert and ‘Poor Contact’ will be displayed on the screen. In this event, please clean the contacts as
described above. The contacts should also be cleaned if there are any charging issues.
Whenever possible, please avoid partial charging of the battery. Ensure the Buzzz is charged fully then recharged when the
battery is almost fully discharged, similar to how a mobile phone should be treated.
Reset Procedure
There is a reset button on the underside of the charging base. If looking at the base with the USB plug at the 12 o’clock
position, the reset button is located at the 10 o’clock position. Use the following steps to reset the Buzzz:
1.
Ensure the charging base is switched on.
2.
Using a paperclip or suitable instrument, press and hold the reset button for approximately 5 seconds. The blue
LEDs in the charging base should begin to flash.
3.
Whilst the blue LEDs are flashing, place the Buzzz into the charging base.
4.
The main screen may flash for around 15-20 seconds, after which the Buzzz is reset.
Note: This will not delete any registered devices or change any settings.