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49-1000329 Rev. 4
39
Problem
Possible Causes
What to Do
Not filtering
Filter bypass installed
Install correct water filter
Reset Water Filter
Water Filter Expired
Water filter leaking or needs
replacing
Replace water filter, or install filter bypass
*
To reset filter timer, press the
Settings
(
)
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then hold down the
Water
and
Ice
buttons
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Water filter indicator light is not lit
This is normal. This indicator will
turn on to tell you that you need to
replace the filter soon.
See Water Filter for more information.
Handle is loose/handle has a
gap.
Handle needs adjusting
See Installing the Refrigerator section for
detailed instructions.
Refrigerator beeping
The door alarm is beeping
-Turn off or disable with door closed
-If door open and alarm is sounding, you
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shown in display
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Simultaneously hold the
Settings
(
)
button,
Water
, and
Light
buttons for three
seconds to exit Sabbath mode
Not cooling
The cooling system is off
See Controls
.
Water has poor taste/odor
Water dispenser has not been used
for a long time
Dispense water, until all water in system
is replenished.
Water in glass is warm
Normal when refrigerator is first
installed
Wait 24 hours for the refrigerator to
completely cool down.
Water dispenser has not been used
for a long time
Dispense water, until all water in system
is replenished
Water system has drained
Allow several hours for replenished
supply to chill
Water dispenser does not work
Water supply line turned off or not
connected
See Installing the Water Line
Water filter clogged or filter/bypass
plug not installed
Replace filter cartridge or remove filter
and install bypass plug*
Air may be trapped in the water
system
Press the dispenser arm for at least 5
minutes.
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the controls are set too cold
Set the refrigerator control to a warmer
setting and wait 24 hours. If the water
does not dispense after 24 hours, call for
service
Water spurting from dispenser
Newly installed filter cartridge
Run water from the dispenser for 5
minutes (about 2 gallons)
No water or ice cube production
Supply line or shutoff valve is
clogged
Call a plumber
Water filter is clogged
Replace filter cartridge or remove filter
and install bypass plug*
Filter cartridge not properly installed
Remove and reinstall filter cartridge,
being certain that it locks in place.
Icemaker is turned off
Check that the icemaker is turned on. See
Controls
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800.692.6630 and request WR17X33825 filter
bypass plug. In Canada, call 800.561.3344.
Troubleshooting Tips...
Before you call for service
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TROUBLESHOOTING
Summary of Contents for CVE
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