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C A D I L L A C S H I E LD
When we set out to create the ultimate customer experience, our goal was not only to exceed
every luxury vehicle brand, but to create an experience on par with the world’s greatest
luxury brands. Every vehicle we sell is backed by Cadillac Shield, the most comprehensive
suite of owner benefits offered by any luxury automotive brand in the world. From innovations
like Remote Vehicle Diagnostics and advanced mobile apps to our Premium Care Maintenance
program, Cadillac Shield gives luxury owners everything they need.
P R E M I U M C AR E M A I N T E NA N C E
Standard on all 2011 and newer Cadillac
vehicles, Premium Care Maintenance is a
fully transferable maintenance program that
covers select required maintenance services
during the first 4 years or 50,000 miles.
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R O A D S I D E ASS I STA N C E
Among leading luxury car brands, Cadillac is
the only one to offer standard 5-year Roadside
Assistance that provides lock-out service, a tow,
fuel, Dealer Technician Roadside Service and more.
C O U RT ESY T R A N S P O RTAT I O N
During the warranty coverage period, this Cadillac
program provides alternate transportation and/or
reimbursement of certain transportation expenses
if your Cadillac requires warranty repairs.
WAR R A N T Y P R OT ECT I O N
The 5-year/100,000-mile
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Cadillac Powertrain Limited
Warranty is 30,000 miles longer than Lexus and
50,000 miles longer than BMW and Mercedes-Benz.
The 4-year/50,000-mile
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Bumper-to-Bumper
Limited Warranty covers repairs on your entire vehicle,
including parts and labor, to correct problems in
materials or workmanship.
S EC U R I T Y BY O N STAR
If you’ve reported your Cadillac stolen, OnStar
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can use GPS technology to help authorities quickly
locate and recover it. On most Cadillac models, an
Advisor can send a Stolen Vehicle Slowdown
®
or
Remote Ignition Block signal to help authorities
safely recover it.
D I AG N O ST I C S BY O N STAR
With best-in-class diagnostics from OnStar,
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maintaining your Cadillac can be as simple as
checking your e-mail or your OnStar RemoteLink
mobile app. Every month, you can receive an
e-mail with the status of key operating systems.
E M E R G E N CY BY O N STAR
In a crash, built-in sensors can automatically alert
an OnStar
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Advisor who is immediately connected
in to your Cadillac to see if you need help sent
to your exact location. Other OnStar
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emergency
services include Injury Severity Predictor and
First Assist. All Cadillac models come with 1 year
of OnStar
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service.
NAV I G AT I O N BY O N STAR
Just push the OnStar
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button and an Advisor
can download voice-guided turn-by-turn
directions to your Cadillac, and a voice will
call out every turn. You can also plan routes
using Google Maps™ or MapQuest.com
®
,
and then send them to your Cadillac.
MY C A D I L L A C A P P
C A D I L L A C S H I E LD
LU X U RY OW N E R S H I P
T H E N E W ST A N D A RD O F
The one-year Directions and Connections Plan
connects you with a live OnStar Advisor who can
program your requested route and have directions
sent to your vehicle, or to the navigation system,
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when equipped. It’s just one example of the level
of personal service we think you deserve as a
Cadillac owner.
C O N N ECT I O N S BY O N STAR
Available Hands-Free Calling capability from
OnStar
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allows you to make and receive calls
safely from your Cadillac. With the OnStar
RemoteLink mobile app, you can access and
control your Cadillac from anywhere you have
cell phone service.
The ingenuity of the CTS doesn’t stop with the car. As a Cadillac owner, an advanced complimentary app is
available for your new vehicle. From virtually anywhere at anytime, a few taps of your finger on your iPhone
or Android Smartphone let you access features like parking reminders, Roadside Assistance, and more. Plus,
in conjunction with the OnStar RemoteLink app, you’ll have the ability
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to remotely start your vehicle from any
place you have cell service, and lock and unlock your doors. In addition, you can access key diagnostic information,
including fuel tank level and range, and remaining oil life.
1 . W h i c h e v e r c o m e s fi r s t . V i s i t c a d i l l a c . c o m f o r d e t a i l s .
2 . V i s i t o n s t a r. c o m f o r c o v e r a g e m a p , d e t a i l s a n d s y s t e m l i m i t a t i o n s . O n S t a r a c t s a s a l i n k t o e x i s t i n g
e m e r g e n c y s e r v i c e p r o v i d e r s . S e r v i c e s v a r y b y m o d e l a n d c o n d i t i o n s . O n S t a r i s s t a n d a r d f o r o n e y e a r.
3. Requires active OnStar subscription.
