caddytrek R3, User Manual

Page: 16 / 20

VII. W
ARRANTY
P
OLICY
___
Warranty Policy
FTR Systems warrants the product against manufacture design
and defects in materials for a period of
ONE (1) YEAR from date
of purchase.
The following is covered under the terms of the limited warranty:
YEAR 1: motors, electronics, battery, and mechanical parts.
The manufacturer is not responsible for damage or part failure
due to normal wear-and-tear or misuse of the product.
FTR System’s Warranty Obligations
If a defect arises and a valid claim is received within the warranty
period, at its option, FTR Systems will either:

Send parts for replacement at no charge; or

Repair the defect at no charge, using new or refurbished parts
in cases where service work is required
Customer’s Warranty Obligations

Customers must first register their CaddyTrek for warranty and
service work at
www.caddytrek.com . Refer to page 16.

Customers must keep the original shipping box including all
packaging material supplied with it.

Customers should follow a regular maintenance program to
keep their unit in top performance. Refer to maintenance and
care section of the User Manual.

Customers should follow recommended use guidelines when
using the product. If using in areas or in a manner not defined
as normal operating standards, can void any future warranty
claims.

Maintain sufficient charging on the battery at all times. Charge
battery using supplied charger for product.
Please note: If your CaddyTrek needs to come in for warranty or
service work, the unit must be shipped in its original shipping box.
If the original box is not available, please use a box with the
following dimensions:
Failure to comply with this policy may result in additional shipping costs.
Pg. 13