CADDX NXG-1820-EUR User Manual Download Page 3

 

P/N 230444 • REV J • ISS 16MAR21 

 

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Entry via a zone with the Entry/Exit option will trigger an instant 
alarm. 

Similar to Instant Stay Mode, Night Mode requires the system 
to be disarmed (from inside or remotely) before entering the 
protected partition. When switching to Night Mode, Stay zones 
remain bypassed (i.e. the bedroom) while Night zones become 
active (i.e. the hallway). Night Mode is a 3

rd

 arming mode 

providing higher security and is typically used when staying 
upstairs and where no more persons are expected downstairs. 

System Events Preventing Arming 

The following system events may prevent you to arm your 
security system. Depending the Security Grade, either you or 
your installation company needs to acknowledge these faults 
before arming will be allowed.  See next chapter or contact 
your installation company for assistance. 

• 

Wireless sensor supervision faults 

• 

Wireless sensor Low Battery 

• 

Tamper 

• 

Trouble 

• 

Ethernet or WiFi fault 

• 

Phone Line Fault 

• 

Wireless Jamming 

• 

Over-current fault 

• 

AC Mains fault 

• 

Backup Battery fault 

• 

Expander fault 

Acknowledging System Events 

When the Status Key is red, there may be latched system 
events present. A master user (Level 2) or Installer (Level 3) 
may be required to acknowledge and clear these events. 
Standard users cannot acknowledge and clear system events. 

To acknowledge Latched System Events: 

Enter a valid master PIN code to unlock the screen. 

Touch the Off or Off + button followed by ENTER 

.  to 

acknowledge the event: 

  

 

The Status button will change to green if no other conditions 
are present. 

Exit Error / Fail to Close 

If during exit delay a zone is tripped which causes an alarm, 
then the partition(s) affected will not be armed. An Exit Error 
and Fail To Close event are logged in the xGen event history. 

Check the zone is secure and try to arm the partition(s) again. 

Disarm One or More Partitions 

Enter a valid PIN code to unlock the screen. 

Typically the buzzer will sound (continuous tone) announcing 
the entry delay. 

Touch the Off or Off + button to disarm your system: 

  

 

If your system has multi-partition control enabled, the Off + 
button will be displayed. 

Also a number will appear above the icon indicating the 
number of partitions that are in the state the icon represents. 

A valid PIN code will need to be entered to determine what 
permissions they have, this includes which partitions and at 
what time/day that user has access. 

Disarm After an Alarm 

When an alarm condition occurs the screen may make a 
constant beeping sound.  

Enter a valid PIN code to unlock the screen. 

 

The colour coded section provides further information about 
the alarm condition, including the zone description (if 
applicable). 

For more details, touch the Status button. The partition and 
zone(s) that caused the alarm will be displayed. Touch the 
partition or zone number on the screen for a description.  

Touch Details for more details on the type of alarm: 

 

Summary of Contents for NXG-1820-EUR

Page 1: ...oll up and down through the currently selected item menu Left and right arrows move to the previous and next items Some screens feature a Go to button allowing you to navigate directly to the item The bottom tool bar may display a back button to return to the previous screen a home button to return to the home screen or an OK button to save the current settings Entering a PIN Code You will need a ...

Page 2: ... an alarm whilst entrance doors and windows remain active A person entering the protected partition will have to disarm the system during the entry time Look at the colour coded status bar to see which zones that are bypassed or touch the Status button If your system has multi partition control enabled the Stay button will be displayed A number will appear above the icon indicating the number of p...

Page 3: ...ts Enter a valid master PIN code to unlock the screen Touch the Off or Off button followed by ENTER to acknowledge the event The Status button will change to green if no other conditions are present Exit Error Fail to Close If during exit delay a zone is tripped which causes an alarm then the partition s affected will not be armed An Exit Error and Fail To Close event are logged in the xGen event ...

Page 4: ...titions zones and xGen devices The left and right arrows allow you to filter the results to display only selected events Partition Filters not ready away armed stay armed in alarm Zone Filters not ready bypassed in chime in alarm in tamper wireless or fire all status except chime Device Filters time date main AC battery box tamper siren current phone line Ethernet line Ethernet communication wirel...

Page 5: ...are stored Users Add Modify add or modify an existing user s name PIN code profile or schedule View view an existing user s name PIN code profile or schedule Delete remove a user from the system Status display a user s status Copy duplicate an existing user s Search by PIN find a user if you have their full PIN code Once all changes have been made for a user press the Save button to save all user ...

Page 6: ...eared when the security system is armed and disarmed 1 Enter a valid PIN code to unlock the screen 2 Touch MENU 3 Enter a valid PIN followed by ENTER 4 Touch Security Zones 5 Touch the zone number you want to add to chime mode if you do not know the zone number press the List View button to see the zone names 6 Touch Chime 7 Touch Back to select more zones to add to chime mode 8 Touch Home to fini...

Page 7: ...fy what zone has triggered the alarm Is bypassed This zone is isolated disabled and will not activate an alarm Refer to instructions on how to unbypass a zone Chime is set This zone is part of the chime group and will make a chime sound when triggered and the chime mode is enabled Is open This zone is not closed Fire alarm This zone has triggered a fire alarm Tamper This zone has triggered a tampe...

Page 8: ...C Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications You are cautioned that any changes or modificatio...

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