Chapter 1:
Introduction
1-4
VHSIM-G02 User’s Guide
1.5
GETTING HELP
For additional support related to this device or document, contact
Cabletron Systems using one the following methods.
Before calling Cabletron Systems, have the following information
ready:
•
Your Cabletron Systems service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
•
The serial and revision numbers of all involved Cabletron Systems
products in the network
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The device history (i.e., have you returned the device before, is this a
recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
World Wide Web
http://www.cabletron.com/
Phone
(603) 332-9400
Internet mail
FTP
ftp://ftp.cabletron.com/
Login
anonymous
Password
your email address
To send comments or suggestions concerning this document, contact the
Cabletron Systems Technical Writing Department via the following
email address:
Make sure to include the document Part Number in the email message.
