PN 9032343-01
Page 2
Remove the Existing SMB-1 Firmware PROM
To remove the existing SMB-1 Firmware PROM, follow the steps detailed in the instruction sheet packaged with the
extraction tool.
Insert the Replacement SMB-1 Firmware PROM
1. Align the diagonal corner of the replacement SMB-1 Firmware PROM with the diagonal corner of the socket.
2.
Gently and evenly push the SMB-1 Firmware PROM into the socket.
3.
Reinsert the module in the slot in the SmartSwitch 9000 chassis from which it was taken.
Getting Help
For additional support related to this device or document, contact the Cabletron Systems Global Call Center:
Before calling the Cabletron Systems Global Call Center, have the following information ready:
•
Your Cabletron Systems service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
•
The serial and revision numbers of all involved Cabletron Systems products in the network
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
SmartSwitch
is a registered trademark of Cabletron Systems, Inc.
Phone
(603) 332-9400
Internet mail
FTP
ctron.com (134.141.197.25)
Login
anonymous
Password
your email address
BBS
(603) 335-3358
Modem setting
8N1: 8 data bits, No parity, 1 stop bit
For additional information about Cabletron Systems or its products, visit the
World Wide Web site:
http://www.cabletron.com/
For technical support, select
Service and Support
.
To send comments or suggestions concerning this document, contact the
Cabletron Systems Technical Writing Department via the following
email address:
Make sure to include the document Part Number in the email message.
