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Cabletron Systems HSIM-W85, User Manual

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Cabletron Systems HSIM-W85 User Manual Download Page 12

 

Contents

x

HSIM-W85 User’s Guide

 

CHAPTER 5

TROUBLESHOOTING

 

5.1

Troubleshooting the HSIM-W85..................................................5–1
5.1.1

Hardware Troubleshooting .............................................5–1

5.1.2

Investigating Software Configuration Problems .............5–3

5.1.3

Problems with the Firmware Image................................5–3

 

APPENDIX A

SPECIFICATIONS

 

A.1

Physical Properties ..................................................................... A-1

A.2

Environmental Requirements...................................................... A-2

A.3

Regulatory Compliance............................................................... A-2

 

APPENDIX B

TYPICAL CONFIGURATION

APPENDIX C

FCC PART 68 - USER’S INFORMATION

Summary of Contents for HSIM-W85

Page 1: ...HSIM W85 CPU L S L S L S L S L S L S L S L S Title Page HSIM W85 User s Guide 9032842 01 ...

Page 2: ......

Page 3: ...NSTALLED IN CSA CERTIFIED UL LISTED EQUIPMENT BY A QUALIFIED SERVICE PERSON CHECK THE EQUIPMENT OPERATION INSTALLATION INSTRUCTIONS AND OR EQUIPMENT MANUFACTURER TO VERIFY CONFIRM YOUR EQUIPMENT IS SUITABLE FOR INSTALLED APPLICATION CARDS CAUTION ALWAYS DISCONNECT T1 BOARD THE ONE WITH THE TELEPHONE PLUG JACK FROM THE TELEPHONE SYSTEM WHEN INSTALLING OR WHEN THE COVERS ARE REMOVED FROM THE HOST PR...

Page 4: ...ipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be ...

Page 5: ...LIZING THE ENCLOSED PRODUCT YOU ARE AGREEING TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT WHICH INCLUDES THE LICENSE AND THE LIMITATION OF WARRANTY AND DISCLAIMER OF LIABILITY IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT RETURN THE UNOPENED PRODUCT TO CABLETRON ORYOUR DEALER IF ANY WITHIN TEN 10 DAYS FOLLOWING THE DATE OF RECEIPT FOR A FULL REFUND IF YOU HAVE ANY QUESTIONS ABOUT THIS AGREE...

Page 6: ...r component thereof if such foreign produced direct product is subject to national security controls as identified on the U S Commerce Control List or is subject to State Department controls under the U S Munitions List 5 UNITED STATES GOVERNMENT RESTRICTED RIGHTS The enclosed Product i was developed solely at private expense ii contains restricted computer software submitted with restricted right...

Page 7: ...of New Hampshire You accept the personal jurisdiction and venue of the New Hampshire courts 4 EXPORT REQUIREMENTS You understand that Cabletron and its Affiliates are subject to regulation by agencies of the U S Government including the U S Department of Commerce which prohibit export or diversion of certain technical products to certain countries unless a license to export the product is obtained...

Page 8: ...YING WRITTEN MATERIALS AND ANY ACCOMPANYING HARDWARE 7 NO LIABILITY FOR CONSEQUENTIAL DAMAGES IN NO EVENT SHALL CABLETRON OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION SPECIAL INCIDENTAL CONSEQUENTIAL OR RELIANCE DAMAGES OR OTHER LOSS ARISING OUT OF THE USE OR INABILITY TO U...

Page 9: ...et forth in Sections 1 or 2 of this Agreement You agree not to i reexport or release the Program the source code for the Program or technology to a national of a country in Country Groups D 1 or E 2 Albania Armenia Azerbaijan Belarus Bulgaria Cambodia Cuba Estonia Georgia Iraq Kazakhstan Kyrgyzstan Laos Latvia Libya Lithuania Moldova North Korea the People s Republic of China Romania Russia Rwanda...

Page 10: ... AND ANY ACCOMPANYING HARDWARE 7 NO LIABILITY FOR CONSEQUENTIAL DAMAGES IN NO EVENT SHALL CABLETRON OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION SPECIAL INCIDENTAL CONSEQUENTIAL OR RELIANCE DAMAGES OR OTHER LOSS ARISING OUT OF THE USE OR INABILITY TO USE THIS CABLETRON PROD...

Page 11: ...EDs 1 7 1 6 Document Conventions 1 8 1 7 Related Documentation 1 9 1 8 Getting Help 1 10 CHAPTER 2 INSTALLATION 2 1 Unpacking the HSIM W85 2 1 2 2 Installing the HSIM W85 2 2 2 2 1 Installing the HSIM W85 in an Interface Module 2 2 2 2 2 Installing the HSIM W85 in a Standalone Device 2 5 2 3 Connecting the HSIM W85 to the Network 2 6 CHAPTER 3 LANVIEW LEDs 3 1 LANVIEW LEDs 3 1 CHAPTER 4 MANAGEMENT...

Page 12: ...Troubleshooting 5 1 5 1 2 Investigating Software Configuration Problems 5 3 5 1 3 Problems with the Firmware Image 5 3 APPENDIX A SPECIFICATIONS A 1 Physical Properties A 1 A 2 Environmental Requirements A 2 A 3 Regulatory Compliance A 2 APPENDIX B TYPICAL CONFIGURATION APPENDIX C FCC PART 68 USER S INFORMATION ...

Page 13: ...s helpful when installing this device The HSIM W85 has 8 RJ45 T1 ports Figure 1 1 shows the HSIM W85 Figure 1 1 HSIM W85 1 1 FIRMWARE REVISION This manual covers Firmware Revision level 04 08 XX Later revisions may be reflected in an updated manual Please verify the revision level of your device to ensure that this manual meets your needs Important Notice Depending on the firmware version used in ...

Page 14: ...andalone device host platform Chapter 3 LANVIEW LEDs describes how to use the HSIM W85 LEDs to monitor performance and status Chapter 4 Management describes the Network Tools needed for configuration of the HSIM W85 Chapter 5 Troubleshooting describes some of the common troubleshooting problems and possible solutions Appendix A Specifications lists the operating specifications and regulatory compl...

Page 15: ...to uplink any combination of single T1s or multiple T1 IMUX groups to the backbone Refer to Appendix B for a diagram of a typical configuration The HSIM W85 has its own i960 HD microprocessor used to process data packets provide simple configuration Inverse Multiplexer functionality and statistics processing The SmartSwitch host platform provides the required logical IP Host services The HSIM W85 ...

Page 16: ...f the bit streams and places them in a memory subsystem The on board CPU examines the packet and notifies the host of its arrival Finally a Cabletron proprietary ASIC transfers the data to the host platform This process is followed in reverse when a packet is transmitted from the host platform out the T1 ports The host platform notifies the HSIM W85 when a packet is coming and transfers the packet...

Page 17: ...DLC CSX400 Version 02 00 15 or higher HSIM W6 Version 02 00 15 or higher HSIM W84 Version 02 00 xx or higher HSIM W87 SSR 2200 Version 04 05 06 or higher 1 5 2 HDLC The High level Data Link Control HDLC protocol is used in conjunction with the Inverse Multiplexing IMUX feature to conserve a user s WAN bandwidth between two Cabletron Systems products over a point to point connection Cabletron Syste...

Page 18: ...itizing ensures that certain packets get through the network such as management packets which are necessary to the operation of the network It also ensures that routers that depend on protocols with tight timing such as RIP do not time out The prioritized packets do not eliminate other traffic on the network but are held in a special queue so that they are not discarded during oversubscribed traff...

Page 19: ... support for the Interface Table Cabletron Enterprise MIBs RFC 2233 Support for the Interface Stack Table Refer to the Release Notes included with the host platform for a list of all MIBs supported by the HSIM W85 For information about how to extract and compile individual MIBs contact Cabletron Systems Section 1 8 1 5 7 LANVIEW Diagnostic LEDs Cabletron Systems provides a visual diagnostic and mo...

Page 20: ...either a user input or a highlighted screen selection RETURN Indicates either the ENTER or RETURN key depending on your keyboard ESC Indicates the keyboard Escape key SPACE bar Indicates the keyboard space bar key BACKSPACE Indicates the keyboard backspace key arrow keys Refers to the four keyboard arrow keys Indicates the keyboard key DEL Indicates the keyboard delete key italic type Italic type ...

Page 21: ...re appropriate but does not repeat them Documents can be obtained on the World Wide Web in Adobe Acrobat Portable Document Format PDF at the following site http www cabletron com n Indicates the generic use of a number e g 19nn indicates a four digit number in which the last two digits are unknown In the Local Management screens the brackets indicate that a value may be entered or selected In the ...

Page 22: ...stems products in the network A description of your network environment layout cable type etc Network load and frame size at the time of trouble if known The device history i e have you returned the device before is this a recurring problem etc Any previous Return Material Authorization RMA numbers World Wide Web http www cabletron com Phone 603 332 9400 Internet mail support cabletron com FTP ftp...

Page 23: ...p package for proper use 4 After removing the module from its antistatic bag visually inspect the device If you notice any signs of damage contact Cabletron Systems immediately Refer to Section 1 8 for instructions Save the antistatic bag in the event the module must be reshipped or relocated NOTE Before attempting to use the HSIM W85 you should be familiar with the IEEE 802 3 Specifications and T...

Page 24: ...to them Write down the ports and label the cables to make it easier to reattach the network properly after the installation Then disconnect those cables from the ports 2 Attach the antistatic wrist strap refer to the instructions outlined on the antistatic wrist strap package 3 If the interface module is installed in a chassis unlock the top and bottom plastic locking tabs of the module faceplate ...

Page 25: ...he HSIM W85 HSIM W85 User s Guide 2 3 Figure 2 1 Removing the HSIM Coverplate 6 Refer to Figure 2 2 and place the HSIM W85 behind the module faceplate Faceplate Mounting Screws HSIM Coverplate 2555_03 Host Platform ...

Page 26: ... module align with the standoff screw holes on the HSIM W85 9 Secure the HSIM W85 to the module faceplate using the mounting screws saved in step 5 CAUTION Ensure that the HSIM W85 connector aligns with the module connector pins to prevent bending the pins This can damage both the HSIM W85 and the module Faceplate Mounting Screws mounting Standoffs HSIM Pins HSIM W85 Standoff Screws Connector Cuta...

Page 27: ... 3 Attach the antistatic wrist strap refer to the instructions outlined on the antistatic wrist strap package 4 Remove the standalone device chassis cover refer to your specific standalone device documentation for instructions on removing the chassis cover 5 Refer back to Figure 2 1 and remove the two faceplate mounting screws and the HSIM coverplate Save the screws 6 Refer back to Figure 2 2 and ...

Page 28: ...connect the power cord and reconnect the standalone device to the network 2 3 CONNECTING THE HSIM W85 TO THE NETWORK The HSIM W85 is connected to the carrier s DS1 service using twisted pair cable The cable may run a maximum of 5000 feet or greater depending on the dB loss of the cable Refer to Appendix A for more details on cable length The Cabletron Systems part number for the T1 cable is 973209...

Page 29: ...3 1 shows the location of the HSIM W85 LEDs Figure 3 1 HSIM W85 LANVIEW LEDs NOTE The terms flashing blinking and solid used in Table 3 1 indicate the following Flashing indicates an irregular LED pulse Blinking indicates a steady LED pulse approximately 50 on and 50 off Solid indicates a steady LED light No pulsing Status Link w85_LEDs HSIM W85 CPU L S L S L S L S L S L S L S L S CPU ...

Page 30: ...ly operational Red solid System in reset mode temporary Link L Red No Link or Receive signal Amber Traffic on at least one port Green Link Status S Off Normal not in loopback Red Red Alarm sync is lost this end Amber Yellow Alarm sync lost on other end Green blinking Loopback Alternating Red with blinking Green for 3 seconds Testing line ...

Page 31: ... properly installed in the host platform A management terminal is properly configured and connected either locally or using Telnet to the host platform in which the HSIM W85 resides Refer to the host platform document for further information In order to view the HSIM W85 statistics screens you must navigate through a series of Local Management screens via the host platform Figure 4 1 shows a typic...

Page 32: ...ration General Configuration SNMP Community Names Configuration SNMP Traps Configuration Port Configuration Menu Switch Configuration Network Tools 2555hier Device Statistics Menu Switch Statistics Interface Statistics RMON Statistics HSIM VHSIM Statistics Redirect Configuration Menu HSIM VHSIM Configuration Broadcast Suppression Configuration SmartTrunk Configuration Ethernet Interface Configurat...

Page 33: ...of functions for Network Tools that are used on that platform The following additions to the Network Tools utility from the WAN perspective are specific to the HSIM W85 and can only be used when an HSIM W85 is installed in the platform imux support for configuration and monitoring of the Inverse Multiplexer ctwan multi imux mib txt Revision 1 00 00 ds1alarm support for ds1 alarm monitoring ctremot...

Page 34: ...atform and the version of firmware To access the Network Tools screen access Local Management then use the arrow keys to navigate to and highlight the NETWORK TOOLS menu item in the appropriate menu screen and press ENTER The Network Tools Help screen displays Refer to the host platform manual for details on accessing and navigating Local Management TIP Type help at the prompt to list all the comm...

Page 35: ...etwork devices The commands for the HSIM W85 are imux ds1alarm wanpq dsx1 and ds1ext The other commands listed in Figure 4 2 are described in the host platform manual Special Commands Allow the user to exit from Network Tools The commands are done exit and quit All three commands perform the same function help 090829 arp netstat show traceroute defroute ping reset bridge SPECIAL done quit or exit ...

Page 36: ...e added to the command Example Shows an example of how to use the command NOTE The conventions used in describing the commands in Network Tools are as follows Arguments enclosed by require one of the strings to be entered exactly as written Arguments enclosed by require that a value be entered in place of the string In the following command examples the information entered by the user is shown in ...

Page 37: ...g an element in a sequence of Inverse Multiplexer Applications which belong to an IP host GROUPID A unique value identifying an element in a sequence of groups which belong to a WAN Inverse Multiplexer Application INTERFACENUM The MIB II ifIndex value used to represent a WAN channel that has an appropriate datalink protocol associated with it NOTE Cabletron Systems products that support Inverse Mu...

Page 38: ...FACENUM to the Inverse Multiplexer group designated by GROUPID dc GROUPID INTERFACENUM deletes theWAN channel designated by INTERFACENUM from the Inverse Multiplexer group designated by GROUPID Example imuxsetup1 imux 1 ac 1 29 Inverse Multiplexer channel with ifIndex 29 added to group 1 imux 1 WAN Inverse Multiplexer 1 Status Disabled Inverse WAN Available Xmit Byte Inverse Multiplexer Group Phys...

Page 39: ...q with no options displays information on the status of the WAN priority queue ea enables the WAN Priority Queue Application da disables the WAN Priority Queue Application aip IPADDRESS adds the IP address designated by IPADDRESS to the WAN Priority Queue database dip IPADDRESS deletes the IP address designated by IPADDRESS from the WAN Priority Queue database Example wanpq 2689_1 WAN Priority Que...

Page 40: ...mand to all DS1 circuits or the specific WAN physical identifier associated with the DS1 circuit Options ds1alarm with no options displays information on the error thresholds ea enables the WAN DS1 Alarms Admin da disables the WAN DS1 Alarms Admin et enables the WAN DS1 Alarms Traps Feature dt disables the WAN DS1 Alarms Traps Feature sec sets the Errored Seconds Threshold Count to VALUE sei sets ...

Page 41: ...s in caps refer to error types defined in the RFC Refer to RFC 1406 for more information 1 96 is the number of a previous 15 minute measurement interval in the table Interval 1 is always the latest interval to have taken place with interval 2 as the next latest etc Near indicates the device on your side of the WAN line ds1alarm 2689_2 DS1 Alarm Thresholds HSIM DS1 DS1 Admin Trap ES ES BPV Error BP...

Page 42: ... line allows a choice of either loop or local transmit clock source dsx1 line displays the setup for the line specified dsx1 line ES SES SEFS UAS CSS PCV LES BES DM LCV allows the choice of performance parameters Example dsx1 2689_3 DS1 1406 Configuration LIne Time Intvl Type Coding LoopCfg Status TxClk FDL 29 504 1 ESF B8ZS NoLoop OtherFailure loop Fdlnone 30 504 1 ESF B8ZS NoLoop OtherFailure lo...

Page 43: ...6 399 and 533 Options ds1ext with no options displays currently programmed parameters ds1ext crc CRCVAL LINE changes the amount of frame check sequence bits appended to data transmitted from the DS1 designated by LINE to CRCVAL ds1ext linecode LCVAL LINE changes the line coding value programmed on the DS1 designated by LINE to LCVAL This value should not be modified unless no other form of zero co...

Page 44: ...p utilize the dsx1 and ds1alarm commands With the dsx1 command the interface numbers are in the column under line in the display When the ds1alarm command is used the interface numbers as well as the HSIM ID and the ds1 index can be seen for verification Also in the Interface Statistics screen as the Interfaces are incremented the Name of the interface can be seen and then used to correlate with t...

Page 45: ...p 2 After all the desired channels have been added to the group four were put in the group in this example the group must be enabled Enter imux 1 eg 1 The screen shows the response to the imux command to enable group 1 in Figure 4 4 imuxsetup1 imux 1 ac 1 29 Inverse Multiplexer channel with ifIndex 29 added to group 1 imux 1 WAN Inverse Multiplexer 1 Status Disabled Inverse WAN Available Xmit Byte...

Page 46: ... 0 3 30 INACTIVE 1 Disabled 24 1536000 0 4 31 INACTIVE Number of WAN Inverse Multiplexer Groups currently programmed 1 Number of WAN Inverse Multiplexer Channels currently programmed 4 imux 1 eg 1 Inverse Multiplexer group 1 enabled imuxsetup3 imux 1 ea Inverse Multiplexer Application 1 enabled imux 1 WAN Inverse Multiplexer 1 Status Enabled Inverse WAN Available Xmit Byte Inverse Multiplexer Grou...

Page 47: ... s Guide 4 17 This configuration is complete More groups can be added as needed The commands dsx1 and or ds1alarm can be used to verify the interface numbers configured Done exit or quit may be used after verification to leave Network Tools ...

Page 48: ...Chapter 4 Management 4 18 HSIM W85 User s Guide ...

Page 49: ...is not configured for operation Power is off or the HSIM W85 is not connected properly Link L LED is RED The WAN interface is configured but there is no signal indicating that a valid connection is present on the WAN interface Check that the device at the other end of the segment is powered up Use management to make sure that both WAN interfaces local and remote are configured correctly Check to e...

Page 50: ...N connection Status S LED is AMBER The device is in Yellow alarm mode A Yellow alarm indicates that the HSIM W85 is receiving proper framing from the Telco but the Telco is not receiving proper framing Check for faulty or incorrect cabling between the Telco and the HSIM W85 Request that the Telco verify the configuration and operation of the circuit Status S LED is GREEN blinking Device is in test...

Page 51: ...may be configured for D4 Ensure that the local and remote DS1 devices are configured with the same line Framing type Ensure that the DS1 loopback is not configured default is none using the dsx1 command 5 1 3 Problems with the Firmware Image The firmware image for the HSIM W85 is supported on the host platform If there is a problem with the firmware image for the HSIM W85 the image for the platfor...

Page 52: ...Chapter 5 Troubleshooting 5 4 HSIM W85 User s Guide ...

Page 53: ...ter than 5000 ft 1524 m The length of the jumper cable from the HSIM W85 to the wall jack is included in the total distance The total length of the cable from the HSIM W85 to the first T1 repeater must not exceed dB loss of 36 including the jumper cable and all connectors T1 Cable Part Number 9372094 10 ft feet 9372094 xx meters Microprocessor i960HD66 Power Supply 5V supplied by host device Power...

Page 54: ...c compatibility EMC requirements Operating Temperature 5 C to 40 C 41 F to 104 F Storage Temperature 30 C to 73 C 22 F to 164 F Operating Relative Humidity 5 to 90 non condensing Safety UL 1950 and CSA C22 2 No 950 Electromagnetic Compatibility EMC FCC Part 15 EN 55022 CSA C108 8 EN 50082 1 VCCI V 3 89 336 EEC and AS NZS 3548 Telecommunications FCC CFR47 Part 68 CS 03 ...

Page 55: ...ections to the backbone which may be linked to a head end consisting of an HSIM W87 in a platform The HSIM W85 is compatible with any Cabletron Systems product that runs HDLC WAN protocol NOTE In Figure B 1 the 2E42 27 is used as an example host platform It could be any platform with which the HSIM W85 is compatible ...

Page 56: ...oud Up to 28 T1 Lines T3 configW85 2E42 27 with HSIM W85 2E42 27 with an HSIM W87 CSX400 T1 Configuration IMUX Configuration CSX400 CSX400 CSX400 HSIM W85 CPU L S L S L S L S L S L S L S L S HSIM W85 CPU L S L S L S L S L S L S L S L S 2E42 27 with HSIM W85 2E42 27 with HSIM W87 2E42 27 with HSIM W87 Head end ...

Page 57: ...d until it is repaired 4 The CSU DSU has been designed to prevent harm to the T1 network If the telephone company finds that the equipment is exceeding tolerable parameters the telephone company can temporarily disconnect service although they will attempt to give you advance notice if possible 5 Under the FCC Rules no customer is authorized to repair this equipment This restriction applies regard...

Page 58: ...hould be performed by our Company or an authorized agent It is the responsibility of the users requiring service to report the need for service to our Company or to one of our authorized agents Service can be obtained at Cabletron Systems Technical Support Address Cabletron Systems Inc 35 Industrial Way Rochester NH 03867 0505 Phone 603 332 9400 Internet mail support cabletron com ...

Page 59: ...ment to be connected complies with Part 68 of the Commission s rules except for the encoded analog content and billing protection specifications With respect to encoded analog content and billing protection I attest that all operations associated with the establishment maintenance and adjustment of the digital CPE with respect to encoded analog content and encoded billing information continuously ...

Page 60: ...orized representative using training materials and instructions provided by the manufacturer grantee of the equipment used to encode analog signals or c An independent training course e g trade school or technical institution recognized by the manufacturer grantee of the equipment used to encode analog signals or d In lieu of the proceeding training requirements the operator s maintainer s is are ...

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