Owner’s manual
25
EN
TROUBLESHOOTING
Problem
Possible reason
Possible solution
LED indicator is not on
Power adapter is
disconnected
Check the connection of
power adapter
No signal
Antenna is disconnected
Check antenna connection
Antenna is damaged/
improperly set
No signal is transmitted
No image or sound
Improper mode has been
selected on the TV
Choose proper mode on
the TV
Information that the channel
is coded / unavailable
Coded / unavailable channel Choose another channel
Remote control does not
work
The device is turned off
Turn on the device
The remote control is not
pointed at the device
Point the remote control at
the device no more than
8 meters from the remote
control sensor and within 30°
horizontally and 30° vertically
of the front of the unit
There are obstacles
between the remote control
and the device
Make sure there are no
obstacles between the remote
control and the device
The batteries are discharged Replace the batteries with
the new ones
Forgotten channel password
-
Delete locked channel and
scan channels again
When the device is moved
to another room, there is no
signal
Antenna connection in
new place may be different
(lower signal strength
resulting in weaker channel
reception or no signal)
Check antenna connection
or connect amplifier to the
antenna
OAD is on- searching for
software
-
Disconnect the antenna, wait
until searching is finished,
enter menu, go to [System],
[Software update] and turn
off OAD
