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9
60 GHz Wireless Dock Basic Model
3.9 Troubleshooting Tips
Drivers & Software
•
Download the Intel Driver Update Utility to check for updated WiGig drivers
•
Check for updated wireless drivers from your laptop manufacturer
•
Use the latest version of the Intel Wireless Dock Manager to configure the Dock settings
Note
: Dock must be paired with the computer for connected devices to function
Dock
•
Check that the Dock is connected to AC power and the blue LED is lit
•
Check the placement of the Dock behind the laptop within 4 feet and 120°
•
Connect a display with HDMI to view the Dock pairing information
•
Insert a pen for 5 seconds into Reset pin hole if a PIN or password is forgotten
Cabling
•
Check that all cable connections are secure
•
Test device cables with different equipment
Laptop Source
•
Blinking screen on laptop when Dock is connecting is normal
•
Reboot the laptop and reset the Dock if there is no connection recognized
Connected Display
•
Select a compatible video resolution with the laptop if there is no video
•
Open the
Intel Graphic Control Panel
from Windows to change the settings
•
Select the HDMI input from the display menu
•
Adjust the audio level from the display menu
USB Peripheral Devices
•
USB devices that require more than 900mA should be powered separately
•
USB ports do not function as a stand-alone charger
Contact
with a description of your computer