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Contents 7

Contents

Chapter 1: Introducing the Client Agents

Introduction

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Benefits of Using a Client Agent

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Supported Client Systems

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Chapter 2: Installing the Client Agents

Installation Considerations

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Client Agent for Windows

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Client Agent for NetWare

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Enterprise Option for OpenVMS

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Communication Requirements for Client Agents Installed on UNIX, Linux, and Mainframe
Linux Platforms

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Install the Client Agents

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Common Agent Automatic Installation

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Installation Directories for the Common Agent and Client Agents

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Chapter 3: Adding and Configuring the Client Agents

Adding Client Agents

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How to Add, Import, and Export Agents and Nodes

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Manually Add Client Agents

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Windows Client Agent Configuration

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Windows-Related Configuration Notes

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Security Configuration Options

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Backup Priority and Restore/Compare Priority Options

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Multiple Concurrent Restore or Compare

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Backup and Restore Execution Options

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Use the Backup Agent Admin to Set Windows Parameters

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Configure Password Security

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View Configuration Selections

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Enable Raw Backup and Restore

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Configure Windows Network Communication

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Set a Workstation Password

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Create Windows Access Control List

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Enable Virus Scanning

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Customizable Local Options

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How the Client Agent for Windows Excludes Database Application Files from Backups

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NetWare Client Agent Configuration

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Summary of Contents for ARCserve Backup

Page 1: ...Client Agents Guide r15 CAARCserve Backup...

Page 2: ...responsibility to certify in writing to CA that all copies and partial copies of the Documentation have been returned to CA or destroyed TO THE EXTENT PERMITTED BY APPLICABLE LAW CA PROVIDES THIS DOC...

Page 3: ...e Backup Client Agent for Windows CA ARCserve Backup Enterprise Option for AS 400 CA ARCserve Backup Enterprise Option for Open VMS CA ARCserve Backup for Microsoft Windows Essential Business Server C...

Page 4: ...serve Backup for Windows NDMP NAS Option CA ARCserve Backup for Windows Serverless Backup Option CA ARCserve Backup for Windows Storage Area Network SAN Option CA ARCserve Backup for Windows Tape Libr...

Page 5: ...sistance and customer services Information about user communities and forums Product and documentation downloads CA Support policies and guidelines Other helpful resources appropriate for your product...

Page 6: ......

Page 7: ...Adding Client Agents 17 How to Add Import and Export Agents and Nodes 17 Manually Add Client Agents 18 Windows Client Agent Configuration 19 Windows Related Configuration Notes 20 Security Configurati...

Page 8: ...OpenVMS Enterprise Option 56 Chapter 4 Using the Client Agents 57 Runtime Statistics 57 View Runtime Statistics for the Client Agent for Windows 57 View Runtime Statistics for the NetWare Client Agen...

Page 9: ...nt agents share data storage tasks with the backup servers in your network You may need multiple client agents depending on the number and variety of network machines that require regular data backup...

Page 10: ...mputers and operating systems Supported Client Systems CA ARCserve Backup offers client agents that support the following platforms Note For a detailed description of supported operating systems and v...

Page 11: ...the following Red Hat SuSE Turbo Debian RedFlag Miracle Linux Asianux CA ARCserve Backup Client Agent for Mainframe Linux This client agent supports the following Red Hat Enterprise Server SLES CA AR...

Page 12: ......

Page 13: ...onsiderations The following sections include information you should review before installing the client agents Client Agent for Windows Before installing the client agent for Windows review the follow...

Page 14: ...Important If necessary you can install two or more of these communications packages on the same computer however you can run only one package at a time Do not run two or more of these communications p...

Page 15: ...mputers see the platform specific documentation Note By default CA ARCserve Backup communicates using port 6051 Install the Client Agents To install a windows client agent or a cross platform agent us...

Page 16: ...t opt CA BABuagent Solaris SPARC 9 10 opt CA ABcmagt opt CA ABuagent Linux SUSE Redhat Linux OES Asianux Miracle Red Flag Turbo Linux opt CA ABcmagt opt CA ABuagent Mainframe Linux Red Hat SUSE opt CA...

Page 17: ...uration see page 55 Adding Client Agents If you have CA ARCserve Backup installed on a Windows server you can add client agents from your network using the Add Import Export Node feature or you can ad...

Page 18: ...or the Central Agent Admin Add multiple nodes and agents using a csv and txt file 1 From the Backup Manager Source Tab or the Restore Manager Destination Tab select a node 2 Use the Import function on...

Page 19: ...lution lets the local Windows computer automatically detect the remote Windows machine s IP address when connecting for backup and restore operations This is the recommended method and works even if y...

Page 20: ...ent agent system hive However this feature is unavailable when you use the Client Agent Registry session to restore individual system keys Security Configuration Options The Client Agent for Windows s...

Page 21: ...iguration dialog Enable the Allow multiple simultaneous restore or compare jobs check box on the Configuration dialog if you want the Windows client agent to accept multiple concurrent restore or comp...

Page 22: ...min to set Windows parameters 1 Access the Agent Admin by clicking Start Programs or All Programs CA ARCserve Backup Agents Backup Agent Admin Note The window contents may differ slightly for each cli...

Page 23: ...m displays a warning when these database files are in use Password Security Select this Security option to set an individual password for security This setting enables the client agent to run under th...

Page 24: ...ion and Post Execution Programs Select the following execution options Pre execution Enter or select the name of any batch programs for example C WINAGENT PRE CMD that you want to automatically execut...

Page 25: ...password should identify a valid user in the local machine s database or in the domain database if the workstation is a member of a domain Also when you specify the account to use it may be necessary...

Page 26: ...isabled by default You must enable the option for each agent To enable raw backup and restore of a physical disk or volume 1 From the Windows Start menu click Start Programs CA ARCserve Backup and Bac...

Page 27: ...p client agent services are shared across all configured client agents By default Windows client agents use TCP UDP port 6050 You can change this behavior by using the Network Configuration menu in th...

Page 28: ...Implementation Guide Select IP Address The Windows client agent supports the use of multiple network interface cards NICs For computers with more than one network card the agent checks all enabled NI...

Page 29: ...nt 2 Choose Security from the pop up menu 3 Enter the local Windows user account name or enter the Windows domain account using the tree format 4 Enter the password and click OK Note If you use a clie...

Page 30: ...backup and restore to a specific group of CA ARCserve Backup servers for the particular client agent The ACL type can be No ACL used No list is specified this is the default Include list A list of ser...

Page 31: ...agent names Enable Virus Scanning CA Anti Virus software offers extra protection for your critical data securing it from virus threats even during backup and restore activities Using this option you c...

Page 32: ...t Agent for Windows can exclude database and log files from backups of database applications such as Microsoft Exchange and Microsoft SQL Server when performing backups During the backup job the Clien...

Page 33: ...s open NetWare files during a backup When backing up NetWare files using the NetWare client agent in some cases multiple files are detected as open and are skipped during the backup Should this happen...

Page 34: ...llowing command at the server console unload nwagent 5 When the client agent has been unloaded restart the client agent that is reload the agent at the server prompt by issuing the following command n...

Page 35: ...Linux and Mac OS X sessions Single character directory names You may experience display issues in restore views when restoring single character directory names The data appears correctly in the datab...

Page 36: ...tem file is stored on the client agent workstation in the uagent home directory Browser Configuration File The Browser Configuration file cabr cfg enables raw devices to be viewed with the browser You...

Page 37: ...m need to modify this configuration file Manual modification of this file is required only to enable some debugging messages or to change the default TCP IP port on which the Common Agent runs A sampl...

Page 38: ...type a predefined number of a specific client agent in the network for UNIX and Linux 4 Object type a predefined number of a specific client agent in the network for Mac OS X NAME ABagntux Name of th...

Page 39: ...are installed on the system During each client agent s installation the BROWSER AGENT MERGE and VERIFY components are registered with the Common Agent in a separate section Not all client agents have...

Page 40: ...Linux and Mac OS X configuration files The following example shows the Windows server configuration file CAPortConfig cfg Hostname IP address optional TCP port UDP port myhost xxx xxx xxx xxx 6051 60...

Page 41: ...fig subdirectory under the home directory BAB_HOME config port cfg on the backup server By default the Common Agent uses another UDP port 0xA234 41524 to receive CA ARCserve Backup requests for the Au...

Page 42: ...he specified component Only after it has validated both the client agent and the requested component does the Common Agent activate the client agent and the component The Common Agent then returns to...

Page 43: ...le CAUSER A USER1 N USER2 In this example A means ALLOW and N corresponds to DENY Option Description DENY network address host address Use this option with Single User mode with the S or NOPASSWORD op...

Page 44: ...ll be treated as the filename S Enables the Single User mode option In Single User mode user credentials are not checked against valid user IDs and passwords Instead access is granted based on the ALL...

Page 45: ...and UFS with fssnap installed on Solaris The client agent mounts the snapshot to a temporary directory created in the root volume and then generates the snapshot backup After the snapshot backup is c...

Page 46: ...led the logging flag in the caagperf cfg file The following sections describe how to configure a UNIX client agent to use these features Configure Snapshot and Direct I O To configure the Snapshot and...

Page 47: ...g By default all options are disabled If no special processing is needed for a volume that volume should not be in the caagperf cfg file The keys and their values are described in the following table...

Page 48: ...nd the section has Direct I O enabled for backup and restore DEBUG opt DOSNAP BACKUP SNAPSHOTBUFFER garbage snapbufferfile_1 export home DOSNAP BACKUP SNAPSHOTBUFFER garbage snapbufferfile_2 DOUBIO BA...

Page 49: ...the AS 400 Enterprise Option Occasionally based on instructions from CA Technical Support you may need to change the level of activity that is logged for the AS 400 Enterprise Option Because tracing...

Page 50: ...can use two types of ACLs with the UNIX Linux or Mac OS X client agent Example Allow or Deny Users An access control list can deny or allow specific users to perform backups or restores For example a...

Page 51: ...UNIX Linux and Mac OS X client agents the specific type of ACL can be specified in uag cfg or you can specify them using the S NOPASSWORD CAUSER ALLOW and DENY options For more information about these...

Page 52: ...libacl devel package name as in this example rpm ivh libacl 2 3 3 1 rpm rpm ivh libacl devel 2 3 3 1 rpm This step installs the libacl so library into your Linux system If the Linux client agent is r...

Page 53: ...64 bit Mainframe Linux platform cd lib ln sf libacl so 1 libacl so Use the appropriate link command for your 64 bit Linux system AS 400 Enterprise Option Configuration The AS 400 Enterprise Option sta...

Page 54: ...level backups Use the Use QaneSava flag to toggle between ON and OFF With the Use QaneSava flag set to ON back ups are executed without creating a temporary SAVF file By setting the flag to OFF backu...

Page 55: ...ckup feature does not support incremental and differential backups Configure Stop Preferences If necessary you can set stop preferences for the AS 400 Enterprise Option To configure stop preferences 1...

Page 56: ...these values to the largest value allowed by the specific stack installed on the OpenVMS system Trace Levels for the OpenVMS Enterprise Option Occasionally based on instructions from Computer Associa...

Page 57: ...tatistics apply only to Windows and NetWare View Runtime Statistics for the Client Agent for Windows CA ARCserve Backup lets you view runtime statistics for computers running the Client Agent for Wind...

Page 58: ...keys simultaneously to display a list of current windows and then you can choose the Runtime window Activity Logs The server based CA ARCserve Backup system generates an activity log which displays i...

Page 59: ...s by selecting View nwagent log at the console View Activity Log on a UNIX Linux or Mac OS X Client Agent Machine As soon as the UNIX Linux or Mac OS X client agent begins running an activity log file...

Page 60: ...ords information on CA ARCserve Backup browsing activities Activity Logs on Computers Running the OpenVMS Enterprise Option As soon as the agent begins running on the server CA ARCserve Backup generat...

Page 61: ...iles from the client machine the same way you would delete any file on that machine For example run rm uag log For Windows client agent use the Backup Agent Admin to delete log files In the Options me...

Page 62: ...ted 8 If you are prompted for security enter the appropriate security for your environment Client Agent Start and Stop Procedures The following sections describe the procedures for starting and stoppi...

Page 63: ...t this file was created and stored properly in the SYSTEM directory on the NetWare server s SYS volume Start the NetWare Client Agent To start the NetWare client agent issue the following command at t...

Page 64: ...n the configuration script uagentsetup Stop the UNIX Linux or Mac OS X Client Agent To stop the UNIX Linux or Mac OS X client agent log in as root and type the following command at the command line ua...

Page 65: ...If this command fails the client agent may need to be configured To configure the client agent run the following script abuagent uagentsetup In this example abuagent represents the full path name of t...

Page 66: ...mand line sys startup bab startup com Stop the Client Agent for the Enterprise Option the OpenVMS To stop the agent log in as system and issue the following command at the command line sys startup bab...

Page 67: ...on file 45 46 caagperf log file 45 cabr cfg Browser Configuration file 35 CAPortConfig cfg configuration file 40 example 27 check agent status OpenVMS 66 UNIX Linux Mac OS X 64 commands rm uag log 61...

Page 68: ...library version 52 log files activity 58 caagperf log 45 deleting 61 nwagent log 59 M manager interface for Windows 18 N NetWare ASCONFIG INI 33 configuring client agent 33 CSLOADER NLM 63 NDS 34 net...

Page 69: ...400 49 OpenVMS 56 U uag cfg 35 uag cntl Directory Control file 35 uag log activity log file 59 uagent command 64 uagentsetup script 64 UDP port Common Agent 40 unload nwagent command 63 user access C...

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