Troubleshooting:
Problem Cause
solution
One pad feels stronger
than the other.
This is normal.
Different areas of your body
will react differently.
Nothing needs to be done.
Make sure the pads are
moist and are making good
contact.
During the massage,
the skin feels painful,
burning sensation or
the stimulation become
weakened.
Adhesive gel pads are not
adhering firmly to the skin, or
pads are too dry.
Apply a few drops of water
to adhesive surface of each
pad and make sure the
pads are pressed firmly to
the skin during application.
Unit is on,but no
sensation is felt in the
pads.
Intensity level needs to be
increased, both pads are not
firmly on the skin or there is a
loose connection.
Make sure that the cable is in
the right channel if you have
A/B channels.
Increase the intensity level
(+ button). Make sure both
pads are firmly pressed to
the skin. Make sure all
connection are secure from
the unitto the wires and the
wires to the pads. If there is
A/B channels make sure
that
Adhesive gel pads do
not stick even after
cleaning and
moistening the gel
pads.
Adhesive gel pads need to be
replaced.
Replace the set of pads.
Pads can be purchased
from local distributor or
online: www.crelief.com
Unit does not turn on
or the screen is dim.
Battery is low.
Recharge the battery.
Unit does not provide
adequate pain relief
Not using it long enough.
Use the unit 10-20 minutes
at a time, 2-4 times a day if
needed.
Only one port on the
unit works
Damaged port or poorly
conducting pads or lead wire.
Isolate the problem by trying
another lead and set of pads
that know that work in the
troublesome port.
Warning:
1. long – term effects of chronic electrical C RELIERF massager are unknown.
2. RELIEF massager should not be applied over the carotid sinus nerves, particularly in
users with a known sensitivity to the carotid sinus reflex.
3. C RELIEF massager should not be applied over the neck or mouth. Severe spasm of
the laryngeal and pharyngeal muscles may occur and the contractions may be strong
enough to close the airway or cause difficulty in breathing.
4. C RELIEF massager should not be applied transracially in that the introduction of
electrical current into the heart may cause cardiac arrhythmias.
5. Do not use the stimulator in the bath or shower. Do not use the stimulator in a humid
atmosphere exceeding 75% relative humidity.
6. Do not use the stimulator on your abdomen if you have an abdominal or inguinal
hernia. This could lead to strangulation of the hernia, a very serious complication.
7. C RELIEF massager should not be use while driving, operating machinery, or any
other activity during which electrical stimulation or involuntary muscle contraction could
cause injury.
8. Do not use the device on your legs if you suffer from serious artery circulation
disorders in the legs. This can make the tissue damage worse by increasing the oxygen
supply deficiency.
9. Do not recharge the device in confined space (carry case, drawer etc.) . there is a risk
of fire.
10. Do not use C RELIEF massager if you epileptic, if you have cancer, a pacemaker,
implanted defibrillator or other implanted metallic or electronic device. Do not use the
device across the chest.
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