FAQ
Q1: Why I can not connect my camera?
A1: Please check 1) power on with default adaptor 5V 2A. The indicator light in blue
mean it is at work. If you connect other adaptor 5V 1A, 12V 1A etc, it will cause
damage.
2) Camera will speak a prompt tone “Waiting to connect”. Then click Next when hear
prompt tone. Do not click Next if don’t hear it. Otherwise would cause fail to connect.
3) If still not connect, click the Reset button 3 seconds until hear “Reset Successful”.
Then repeat to connect. Or take out the power over 10 seconds, connect again. The
camera will auto turn pan or tilt. Then click Reset and repeat above steps.
Q2: What should I do if forget my password?
A2: Reset the camera and login the camera by default password 123456.
Q3: How to connect WiFi camera to Computer?
A3: 1)login www.yoosee.co to download CMS software;
2)Install it and operate by the Guideline data inside.
Q4: How to delete this camera from phone?
A4: when you are in the first video record page, click Device –press upon screen 3
seconds – will pop selection “delete”.
Q5: Why it delay some seconds when I use pan/tilt function by phone?
A5: For different internet speed, phone parameter, local WiFi signal situation, other
radio interference etc factors would effect the camera respond speed. Normally delay
some seconds is in normal.
Q6: How to get support if can not connect all the time or face quality
problem?
A6: You can contact us by the following info within 1year warranty:
Email:
Skype: ourskeeper
Cell phone: +86-136 4143 0137
