9
Warranty Conditions
The above Limited Warranty is subject to the following conditions:
1 . This warranty extends only to the
Butter Brewer
machine distributed and/or sold by Hydropolis . It is effective
only if the product is purchased and operated in the USA . (Within the USA including US 48 States, Alaska and
Hawaii .)
2 . This warranty covers only normal use of the machine . Hydropolis shall not be liable under this warranty if any
damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as
fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized
Hydropolis representative; (iv) damages incurred through irresponsible use and non-recommended practices .
3 . You must retain your bill of sale or other proof of purchase to receive warranty service .
Return of Non-Defective Products
A non-defective product may be returned to Hydropolis within thirty (30) days of the invoice date for a refund of
the original purchase price with the following amendments/fees:
1 . Hydropolis will refund neither the original shipping cost nor the shipping and handling fees incurred from the
products return . If the original purchase was made under a “Free Shipping” promotion then a standard $40 fee
will be deducted from any return in counter to that offer .
2 . No refund will be granted for a product that has been opened, used, or tampered with in any way which
jeopardizes Hydropolis’s ability to remarket or resell the product . Hydropolis maintains full discretion in decisions
regarding a products fitness for return .
3 . Any non-defective returns are subject to a 15% restocking fee, which percentage is taken from the final
purchase price less any shipping or handling charges .
4 . Quantity purchases of five machines or more are not eligible for return .
To return a defective product, please contact our Customer Service Department for a Return Merchandise
Authorization (RMA) number and follow the Return of Products Instructions below . The RMA is valid for 10 days
from date of issuance .
Returns will not be accepted without an RMA
. Manufacturer restrictions do apply . Any
