4
Corded Phone Set-up
Telephone Extension Hold Music Activators (TEHMA)
For true "hold button activation" of on-hold audio, each phone extension requires a "hold
music activator". Two activators have been included in your package. If you require additional
activators for other phones, please contact us. Most phones without activators are able to
engage the hold music feature by pressing the star key twice on the telephone keypad and
then (optionally) immediately pressing the HOLD button on the phone.
2a – Corded telephone connection
Corded telephone connection
1.
Remove coiled handset cord from base of phone.
2.
Plug short phone cord (supplied) into the "hold music activator" (side marked "B") and other
end to phone base.
3.
Plug end of coiled cord (connected to handset) into jack on the hold music activator (side
marked "A").
NOTE: After connecting, if you cannot hear the dial tone (handset sounds "dead"), unplug the
TEHMA and reconnect it in the opposite direction.
System test
(if test fails, see troubleshooting guide)
1.
From any phone in the office with a "hold music activator" attached, dial an outside phone
number (a cell phone works fine).
2.
Place the call on-hold using the HOLD button on the telephone.
3.
Return to call and confirm that the on-hold audio was present on the line while on-hold.
4.
Using the volume control on the rear of the unit, adjust the volume to proper level.
IMPORTANT: Excessive volume will cause the on-hold audio to shut off during playback.
Deactivating hold music manually
If, for any reason, the hold music is activated inadvertently, it can be deactivated by pressing any key
on your phone's dial pad. Pressing a key will deactivate the feature for the remainder of the call.
Phones with "speakerphone" or "mute" functions
Telephones with "speaker phone" or "mute" function can fool the unit into thinking that the line is on
hold. If this occurs press any key on your phone's dial pad to deactivate the music. Pressing a key will
deactivate the feature for the remainder of the call.
NOTE for GE 2-9450 & 2-9460 Phones The wiring in the handsets of GE 9450 and GE 9460 phones is reversed and your TEHMAs will require a special
crossover cable to work. Please contact your dealer for these special cables. GE 2-9450 & 2-9460 Phones