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TROUBLESHOOTING / FAQ
Camera takes continuous images of no subject
A camera has what is known as a “false trigger” if the PIR sensor thinks that there is motion and heat in
front of the camera lens when there is no subject in the image. These “False Triggers” are the result of
placing the camera in an environment where there is motion associated with tree branches creating
motion in front of the camera or an area where there is high heat in the foreground and any motion
from wind could set off the camera. Setting a camera up over water is also a potential cause for this
issue. To remedy this situation:
1. Try moving the camera to an area that does not have any of these issues or try changing the sensor
level on the menu settings.
2. If the camera continues to take images when there is no subject in them, try placing the camera in an
inside environment and aiming at a location where there is no motion.
3. If the camera continues to show issues, then there is probably an electronic component issue. If this is
the case, please contact our customer service to send the camera back for repair.
Battery life is shorter than expected
1. Battery life will vary with operating temperature and the number of images taken over time. Setting
the Interval time to 0.6 second will decrease battery life. Typically, the
Core Trail Camera
will be able to
capture several thousand images before the batteries die.
2. Check to make sure you have used new alkaline or lithium batteries. Bushnell recommends using
Energizer® Lithium AA batteries in your Core Trail Camera model to obtain maximum battery life.
3. Make sure that the power switch was turned to the “On” position and that the camera was not left in
“Setup” mode while in the field.
4. Make sure that you are using a good quality name brand SD card in your camera.
Bushnell recommends SanDisk® brand SD Cards up to 32GB
(Ultra® or
Extreme® series for HD video)
. Our experience indicates that poor quality SD cards can sometimes
reduce your
Core Trail Camera
battery life.
Camera stops taking images or won’t take images
1. Please make sure that the SD card is not full. If the card is full, the camera will stop taking images.
2. Check the batteries to make sure that they are new alkaline or lithium AA batteries.
See note above
about short battery life.
3. Make sure that the camera power switch is in the
“On
” position and not in the
“Off”
or
“Setup”
modes.
4. Make sure that you are using a good quality SD card in your camera. Bushnell recommends SanDisk®
SD Cards up to 32GB
(Ultra® or Extreme® series for HD video)
.
5. If the SD card has its write protect switch in the lock position, the camera will not take images.
6. If you have used an SD card in another device before inserting it in your
Core Trail Camera
, you might
want to try formatting the card using the “Format” parameter in Setup mode (make sure you have
backed up any important files first, as formatting will erase all previous files). In some cases, other
devices may change the formatting of the SD card so that it will not work properly with the
Core Trail
Camera
.