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The image stopped
suddenly or mosaic
Problem Potential Reasons What to do
No picture
Power isn't connected
Connect the power
The power switch is not on Switch on the power
Screen shows
No Signal
DVB-T cable not connected Plug in the DVB-T cable
Incorrect setting
Conduct a factory reset
No sound from
speaker
No or incorrect connection
with audio cable
Connect the audio cable
correctly
Sound on mute
Turn off mute function
Adjust the volume.
Volume is set to low
Only sound, no
image on the
screen
No or incorrect connection
with AV cable
Make sure cables are
connected correctly
The program is a radio
program
Press <TV/RADIO> key to
shift into TV mode
Remote Control
is not responding
The battery is exhausted
Change battery
Remote Control is not
facing or close enough
to the Set Top Box
Adjust the position of the
Remote Control and move
closer to the unit
The signal is too weak
Conduct a Factory Reset
Troubleshooting
USB not responding
USB is not connected
properly or does not
sufficient memory
Reconnect the USB or
connect another USB
