Bush BMKDVD40, Installation & Operating Instructions Manual

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29 For any help concerning the set up and use of your TV please call the Customer Helpline: 0845 604 0105
Troubleshooting

contacting the Customer Helpline.
Symptom Possible cause Solution
TV
Dead. No signs of power
Power not connected to
device Check mains power connection,
especially if using a power extension
Fuse failure Replace 5A fuse in mains plug
No picture. LED lit RED
TV in standby Try POWER button on TV
Software error
Disconnect TV from mains supply for
60secs, then reconnect and try again
No picture or OSD on
any source, sound
audible. LED lit GREEN
Backlight
Contact customer helpline: 0845 604
0105
Picture but no sound
Headphones inserted
Disconnect any connections to
headphone socket
Connection problem Check other sources or DVD
No Signal displayed
Incorrect source selected
Press SOURCE , select correct input,
press OK
DTV: TV not tuned in Try First Time Setup on Page 20
DTV: Aerial not connected
or not suitable
Connect a suitable aerial
TV channels missing Poor aerial signal
Check aerial signal, if possible try on
another aerial point
TV picture and sound
breaking up and freezing
Poor aerial signal
Check aerial signal, if possible try on
another aerial point
Red, green, blue or black
dots on screen
Stuck pixel
Try gently rubbing pixel affected with a
soft cloth, if persists contact customer
helpline for further advice:
0845 604 0105
DVD
DVD picture breaking up
and freezing
Dirty or damaged disc Check with another disc
Player not accepting disc Not DVD source
Press SOURCE , select DVD , press
OK
Not recognising disc
Not inserted correctly
Eject disc and reinsert ensuring
playing surface facing forward
Dirty or damaged disc Check with another disc
Wrong Region displayed Disc not Region 2 Region 2 discs only
Remote
control
Intermittent operations Loose battery Check battery connections
No remote functions Batteries exhausted Replace batteries
Lost password TV / DVD 4711 / 8888