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For any help concerning set up and use of your TV please call the
Customer Helpline: 0871 2000 463
General
I would like to have
louder sound by
connecting additional
speakers.
Subject to the TV model and connections, it is possible to connect the TV
to an external amplifi er or surround sound (subject to connections/inputs
on the device) as follows:-
1)
Connect a COAX cable* from the TV’s COAX output to your amplifi er/
surround systems COAX input
2)
Connect a 3.5mm jack to L/R phono cable* from the TV’s headphone
socket (where fi tted) to your amplifi er/surround sound L/R input. Please
note sound to the TV’s speakers will be disabled.
*cables and switches mentioned are available to purchase separately
from your retailer.
General
Why are some
options in the menu
unavailable and
greyed out.
Some options are only available in certain sources, i.e. HDMI, PC/VGA.
They are unavailable in the other sources where they have no affect.
General
Can I stop my TV
turning off after
4hrs?
Yes.
In the time settings menu, scroll down to Auto standby and select OFF.
TV
I have tuned in
Digital TV but I am
not receiving any or
all of the channels
and/or the channels I
receive are breaking
up.
1)
Check you are in an area that can receive Freeview. Visit
www.freeview.co.uk
2)
Check you are using an aerial that is able to receive a good digital
signal. In most cases, you will need an outdoor digital hi-gain/wideband
aerial. In areas that have excellent Freeview coverage, you may be
able to use a loft type aerial but it is highly likely that you will also need
to connect a booster between the back of the TV and the TV aerial wall
socket. Unfortunately, to receive a good enough digital signal, it is not
possible to use a portable/indoor type aerial. This may change once the
analogue signal is switched off in 2012 and the Digital signal strength is
increased.
TV
I have re-tuned my
television but when
I switch it off it is not
storing the channels.
Complete a fi rst time installation, please refer to the set-up menu section
of the manual of how to do this.
VCR/DVD
Recorder
I have connected
the TV to my VCR or
DVD Recorder via
SCART but it is not
recording.
In addition to connecting via SCART, you should connect the aerial cable
from the wall socket to your VCR/DVD Recorder and another aerial cable
from the VCR/DVD Recorder to the TV.
Game
Consoles
I have connected
my PS3 to the TV
via HDMI, but I am
not receiving any
pictures or sound on
my TV.
1)
Ensure the TVs source is on HDMI
2)
Check your settings on your PS3 are as per the PS3 instruction
manual.
Frequently Asked Questions
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