
8224 2462-001
18
Resolving Problems During Check/Card Processing
Stopped Paper/Card in Track
If an item stops in the track, it must be removed from the track before items can flow again.
Note: When this happens, you must check your application documentation for information
on clearing stopped paper/cards and the necessary recovery steps.
Prepare paper properly to prevent or minimize paper stops in the track. See “Prepare Paper
fo
r Flow” earlier in this section.
If there are repeated problems with paper moving through the track, see Section 5 of this
guide, “Jams or Unexpected Paper Stops.”
Clearing Stopped Paper/Card in Track
If an item stops in the track , press and hold down the Feed button for three seconds to move
the paper/card through the track. Check your application documentation for information about
refeeding the item that was cleared.
If Paper/Card remains in the track after holding down the Feed button, you must manually
remove the paper/card from the track. You should be able to remove the stopped items without
removing the covers.
Summary of Contents for SmartSource Edge
Page 4: ...8224 2462 001 4 Reader 32 Image 33 Parts 33...
Page 6: ...8224 2462 001 6 Unpack the Box Like This...
Page 7: ...8224 2462 001 7 Box Contents...
Page 8: ...8224 2462 001 8 SmartSource Edge Need Help Burroughs Help Desk 1 800 328 0440...
Page 11: ...8224 2462 001 11 Step2 Step3...
Page 13: ...8224 2462 001 13 Section 2 Operating the Unit Power On and Off...