b. this warranty does not apply to expendable consumables, accessories or fabric
components, such as, but not limited to, filters/cartridges, loose-fitting
hoods/visors that have already been used.
c. Bullard and all subsidiaries reserve the right to use replacement parts that are
refurbished. Replaced or repaired parts, whether they have been refurbished or
are original equipment, will operate properly and be free from defects in materials
and workmanship for a period of ninety (90) days from the date of shipment to
the customer, or for the remainder of the original warranty period, whichever is
longer.
d. All products must be returned to Bullard with shipping charges prepaid.
WARRANTY EXCLUSIONS AND DISCLAIMERS
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE
EXPRESS If you would like to make a warranty claim, please follow these steps:
1. Submit an online RMA request to [email protected]. Upon receipt,
the Customer Service Representative will initiate a case.
2. Your claim will be processed if found valid. You will be provided written
permission, an RMA number and instructions for where to return the product.
3. Shipping costs for warranted products are to be sent to Bullard pre-paid. Bullard
cannot accept returned goods on a freight collect basis. Bullard is responsible for
shipping costs for repaired or replaced products.
4. Prior to returning the product, you must submit a PAPR Service-Certificate of
Decontamination form found at www.bullard.com and submit to
[email protected]. Before returning a product, decontaminate and
clean it to remove any hazardous materials which may have settled on the
product during use. Laws and/or regulations prohibit the shipment of hazardous
or contaminated materials. Products suspected to be contaminated will be
professionally discarded at the customer’s expense.
5. Returned products will be inspected upon return to the Bullard facility. A
Customer Service Representative will call or email you with a quote for required
repair work which is not covered by warranty. If the cost of repairs exceeds
stated quote by more than 20%, your Customer Service Representative will call
you again for authorization to complete repairs. After repairs are completed and
the goods have been returned to you, Bullard will invoice you for actual work
performed.
