Buick 2010 Enclave Warranty And Owner Assistance Information Download Page 4

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Emission Warranty

Parts List

..........................21

Emission Warranty Parts List ...21
Replacement Parts .................25
Maintenance and Repairs ........25
Claims Procedure ...................26

Customer Satisfaction

Procedure

.........................28

State Warranty

Enforcement Laws

...........30

Warranty Information for

California Only

.................31

Special Coverage

Adjustment Programs
Beyond the Warranty
Period

...............................32

Customer Assistance

Offices

..............................33

Customer Assistance for

Text Telephone (TTY)
Users

................................34

Online Owner Center

...........35

Online Owner

Center (U.S.) —
www.gmownercenter.com/
buick ..................................35

My GM Canada (Canada) —

www.gm.ca ..........................35

Roadside Assistance

Program

............................36

Courtesy Transportation

Program

............................37

2010 Buick Limited Warranty

and Owner Assistance Information

Summary of Contents for 2010 Enclave

Page 1: ...lution Program Keep this booklet with your vehicle and make it available to a Buick dealer if warranty work is needed Be sure to keep it with your vehicle if you sell it so future owners will have the...

Page 2: ...ce contract you are considering for purchase does not have the GM Protection Plan emblem shown above on it then it is not the Genuine GM Protection Plan from GM 2009 Buick Division General Motors All...

Page 3: ...nce Items 12 Vehicle Operation and Care 12 Maintenance and Warranty Service Records 12 Chemical Paint Spotting 12 Warranty Coverage Extensions 12 Touring Owner Service Foreign Countries 13 Warranty Se...

Page 4: ...ation for California Only 31 Special Coverage Adjustment Programs Beyond the Warranty Period 32 Customer Assistance Offices 33 Customer Assistance for Text Telephone TTY Users 34 Online Owner Center 3...

Page 5: ...ure on page 28 We thank you for choosing GM GM Participation in an Alternative Dispute Resolution Program See Customer Satisfaction Procedure on page 28 for information on the voluntary non binding Al...

Page 6: ...page 16 for more information Federal Gasoline Engines Defects and performance for cars and light duty truck emission control systems are covered for the first 2 years or 24 000 miles whichever comes f...

Page 7: ...erformance for the emission control systems are covered for the first 5 years or 50 000 miles whichever comes first Specified components for the emission control system are covered for the first 7 yea...

Page 8: ...begins on the date the vehicle is first delivered or put in use and ends at the expiration of the coverage period Bumper to Bumper Coverage The complete vehicle is covered for 4 years or 50 000 miles...

Page 9: ...internally lubricated parts case mounts seals and gaskets as well as any electrical components internal to the transfer case Also covered are any actuators directly connected to the transfer case as w...

Page 10: ...in no event less than 12 months 12 000 miles GM accessories sold over the counter or those not requiring installation will continue to receive the standard GM Dealer Parts Warranty of 12 months from t...

Page 11: ...wner manual Alteration modification or tampering to the vehicle including but not limited to the body chassis powertrain driveline or other components after final assembly by GM Coverages do not apply...

Page 12: ...ld Wide Fuel Charter which is available from the Alliance of Automobile Manufacturers at www autoalliance org fuel_charter htm Gasoline meeting these specifications could provide improved driveability...

Page 13: ...r Inserts are covered up to the first maintenance inspection period outlined in the Owner Manual Any replacement at the time of or beyond the maintenance inspection period is considered maintenance an...

Page 14: ...f this written warranty Performance of repairs and needed adjustments is the exclusive remedy under this written warranty or any implied warranty GM shall not be liable for incidental or consequential...

Page 15: ...frigerant gases and engine coolant As a result any repairs GM may make to your vehicle may involve the installation of purified reclaimed refrigerant and coolant Tire Service Any authorized Buick or t...

Page 16: ...kmanship A Maintenance Record is provided in the maintenance schedule section of the owner manual for recording services performed The servicing dealer can provide a copy of any warranty repairs for y...

Page 17: ...which sells and services Buick vehicles Once you return to the United States provide your dealer with a statement of circumstances the original repair order proof of ownership and any paid receipt in...

Page 18: ...lely responsible for warranties on the body or equipment and any alterations to any of the parts components systems or assemblies installed by GM Examples include but are not limited to special body i...

Page 19: ...r of this vehicle as manufactured by GM that this vehicle was designed built and equipped to conform at the time it left GM s control with all applicable United States EPA Noise Control Regulations Th...

Page 20: ...forms to or is certified for California regulations in addition to U S EPA Federal regulations All vehicles are eligible for Federal Emissions Control System Warranty Coverage If the emissions control...

Page 21: ...tenance I M programs to encourage proper maintenance of your vehicle If an EPA approved I M program is enforced in your area you may also be eligible for Emission Performance Warranty coverage when al...

Page 22: ...t not the California Emissions Warranty The Federal Emissions Control Warranty applies to all non PZEV vehicles in New York California Partial Zero Emission Vehicles PZEV have extended coverage on all...

Page 23: ...ong term Emission Control System Defects Warranty For 8 years or 80 000 miles whichever comes first If the catalytic converter vehicle powertrain control module transmission control module or other on...

Page 24: ...y coverage solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance You are responsible for presenting your vehicle to a GM dealer selling your vehicl...

Page 25: ...ssion Control System Warranty obligations do not apply to conditions resulting from tampering abuse neglect or improper maintenance or any other item listed under What Is Not Covered under New Vehicle...

Page 26: ...el Pressure Regulator Fuel Pressure Sensor Fuel Rail Assembly Fuel Temperature Sensor Function Block 6 6L DURAMAX Diesel High Pressure Fuel Pump SIDI Air Management System Air Cleaner Air Cleaner Reso...

Page 27: ...e with 4 6L XLR Impala and Lacrosse with 5 3L right bank Exhaust Manifold with Catalytic Converter attached as assembly Exhaust Manifold Gasket Exhaust Pipes and or Mufflers when located between catal...

Page 28: ...ors SGCM Coolant Circuit fan and fan relay and pump Starter Generator Starter Generator Control Module SGCM Transmission Friction Elements Transmission Substrate Temperature Sensor Miscellaneous Items...

Page 29: ...in performance and durability Genuine GM parts when used in connection with GM vehicles means parts manufactured by or for GM designed for use on GM vehicles and distributed by any division or subsid...

Page 30: ...es covered in this booklet take your vehicle to any authorized Buick dealer facility to obtain service under the emission warranty This should be done as soon as possible after failing an EPA approved...

Page 31: ...sion 6405J Warranty Claims Environmental Protection Agency Ariel Rios Building 1200 Pennsylvania Avenue N W Washington DC 20460 For a vehicle subject to the California Exhaust Emission Standards you m...

Page 32: ...hicle Identification Number VIN This is available from the vehicle registration or title or the plate above the top of the instrument panel on the driver side and visible through the windshield The de...

Page 33: ...00 Wilson Boulevard Suite 800 Arlington VA 22203 1804 1 800 955 5100 www dr bbb org goauto This program is available in all 50 states and the District of Columbia Eligibility is limited by vehicle age...

Page 34: ...o the extent allowed by state law GM requires that you first provide us with written notification of any service difficulty you have experienced so that we have an opportunity to make any needed repai...

Page 35: ...y to cause death or serious bodily injury if the vehicle is driven AND the nonconformity has been subject to repair two or more times by GM or its agents AND the buyer or lessee has directly notified...

Page 36: ...tain repairs not covered by the warranty or to reimburse certain repair expenses you may have incurred Check with your Buick dealer or call the Buick Customer Assistance Center to determine whether an...

Page 37: ...h From U S Virgin Islands 1 800 496 9994 Canada Customer Communication Centre CA1 163 005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 1 800 263 3777 English 1 800 26...

Page 38: ...lable at its Customer Assistance Center and Roadside Assistance Center The TTY for the Buick Customer Assistance Center is 1 800 832 8425 in the United States 1 800 263 3830 in Canada The TTY for the...

Page 39: ...anada is a password protected section of www gm ca where you can save information on GM vehicles get personalized offers and use handy tools and forms with greater ease Here are a few of the valuable...

Page 40: ...ner manual for details The Buick Roadside Assistance Center can be reached by calling 1 800 252 1112 Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited...

Page 41: ...ogram Several transportation options are available Consult your dealer or refer to the owner manual for details Courtesy Transportation is not part of or included in the coverage provided by the New V...

Page 42: ...NOTES 38...

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