Troubleshooting
MiniStation Cannot Be Found on Your Computer
(1) Unplug the USB cable, then plug it in again after a few seconds.
(2) Connect the USB cable to another connector of the computer.
(3) Verify that the power/info LED is on. If it is not, check the USB cable that is connecting the drive to your
computer. Check that both ends are properly plugged in.
(4) The drive may not be getting enough power from the power supply. Try the following operations:
◦
If using a USB hub, connect the USB cable directory to the computer.
◦
If using a bus-powered USB hub, replace it with a self-powered USB hub.
(5) If using Windows, refresh File Explorer.
(6) If the drive is formatted with Mac OS Extended, it will not appear on File Explorer in Windows. In that case, the
drive requires formatting. For more details about formatting, please refer to the “Formatting Guide” document
that is available from the download page on the Buffalo website, accessible from
Cannot Read or Write to the MiniStation
The drive may require formatting. For more details about formatting, please refer to the “Formatting Guide”
document that is available from the download page on the Buffalo website, accessible from
.
The Power/Info LED Glows White and Amber Alternately
The drive may not be getting enough power from the power supply. Refer to the “MiniStation Cannot Be Found on
Your Computer” item above and try option (4). If it does’t work, contact Buffalo technical support.
The Power/Info LED Glows or Blinks Amber
Drive failure may soon occur. To avoid losing data due to drive failure, we recommend always backing up data on
the drive to another device.
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Troubleshooting
