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Cooking surfaces and oil cup
• After cooling down, remove any fat or food particles with a plastic or wooden scraper. Do not use a
steel scraper or wire brush.
• Clean with hot soapy water. Rinse well and dry thoroughly.
• Do not use scouring pads or powders as they can permanently damage the finish. Due to the weight
of the parts, we do not recommend cleaning in a dishwasher.
• Failure to keep clean, and excessive buildup can result in a fat fire. This can be hazardous and
severely damage the barbecue. This is not a fault in the barbecue and is therefore not covered by the
warranty.
Storage
• Store in a cool dry place. If storing the gas griddle outdoors, ensure to check that all areas under the
front panel are free from any obstructions (insects, for example). This area must be kept free as this
may affect the flow of combustion or ventilation air.
• If storing the gas griddle indoors, the gas cylinder must be disconnected and left outside. The gas
cylinder should always be stored outside, in a dry, well-ventilated area, away from any sources of
heat or ignition. Do not let children tamper with the cylinder.
• When using the barbecue after extended periods of storage, ensure to check for gas leaks and any
obstructions in the burner. Also follow the cleaning procedures to ensure the gas griddle is safe.
Troubleshooting
Fault
Probable Cause
Solution
Gas leaking from
cracked/cut/burned
hose
Damaged hose
Turn off gas at LP bottle. If hose is cut or
cracked, replace hose. See LP bottle lead test and
connection regulator to the LP bottle
Gas leaking from LP
bottle
Mechanical failure due to
resting or mishandling
Turn off LP bottle valve
Gas leaking from LP
bottle valve
Failure of bottle valve from
mishandling or mechanical
failure
Turn off LP bottle valve. Return LP bottle to gas
supplier
Gas leaking
between LP bottle
and regulator
connection
Improper installation,
connection not tight, failure
of rubber seal
Turn off LP bottle valve, remove regulator from
cylinder and visually inspect rubber seal for
damage. See LP bottle test and connection
regulator to the LP bottle
Fire coming through
control panel
Fire in burner tube section
of burner due to partial
blockage
Turn off control knobs and LP bottle valve. After
fire is out and griddle is cold, remove burner and
inspect for spider nests or rust. See natural hazard
and cleaning the burner assembly pages.
Grease fire
or continuous
excessive flames
above cooking
surface
Too much grease buildup in
burner area
Turn off LP Bottle. Allow flames to die down. After
cooling, clean food particles and excess grease
from inside firebox area, grease cup/pan/tray, and
other surfaces
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