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Contents of the commercial warranty for your electrically-assisted bike

Please ensure that you keep your invoice as proof of purchase. 

The bike frame is covered under a lifetime warranty and a 2-year warranty covers parts subject to normal wear. 

The warranty does not cover damage resulting from misuse, from a failure to respect the precautions for use, from accidents, from improper use or from 

commercial use of the bike. 

This bike is for personal use only and not for professional use. 

The warranty does not cover damage resulting from repairs carried out by persons not authorised by Decathlon. 

Each electronic component is permanently sealed. Opening one of these components (battery, battery sheath, controller, screen, motor) may cause physical 

injury to persons or damage to the system. Opening or modifying a component in the system will void the warranty for the bike. The warranty does not cover 

cracked or broken screens showing visible signs of impacts. 

FURTHER DETAILS REGARDING THE LIFETIME WARRANTY ON B’twin BIKES, purchased as of 1 June 2013. 

B’twin brand bikes are products designed to provide complete satisfaction to their users. For this reason, 

B’twin wishes to commit to the quality and durability of its bikes. 

Within this context, B’twin offers its clients a lifetime warranty which exclusively covers the following noncarbon parts: frames, rigid forks (non-suspension 

forks), handlebars and stems fitted to B’twin brand bikes. This warranty begins on the date of purchase of (a) B’twin brand bike(s). 

It is specified that, for the lifetime warranty to be valid, the buyer must:

-  either have a DECATHLON store loyalty card and register his/her purchase on it at the time of checkout,

-  or complete the warranty certificate available online on the www.btwin.com site within one month of the purchase date. During this registration, the buyer 

must provide the following information: last name, first name, purchase date, e-mail address, and bicycle tracking number.

By virtue of this warranty, B’twin offers either the replacement by an equivalent of the frame, rigid fork, handlebars or stem, or their repair, within a reasonable 

time period, after being brought to a DECATHLON retail store repair shop. It is specified that travel and transportation costs remain the responsibility of the 

customer. 

However, this contractual obligation will not apply in the event of poor maintenance or misuse of B’twin bikes, as defined in the user manual of the product in 

question. 

To benefit from the warranty covering one of the parts listed above, you must simply visit the repair shop of a DECATHLON retail store, bringing either your 

DECATHLON store loyalty card or your warranty certificate with you. 

B’twin reserves the right to verify that all conditions of the lifetime warranty have been met and to implement all due necessary measures to verify this. 

It is also specified that the lifetime warranty does not exclude the application of the legal guarantee(s) provided for under the French Consumer Code (Code 

de la consommation) and Civil Code (Code civil), namely:

-  Article L. 211-4 of the Consumer Code: «The seller must deliver goods in conformity with the contract and take responsibility for any lack of conformity 

present at the time of delivery. The seller is also held liable for any lack of conformity caused by the packaging, the assembly instructions or the installation if 

he/she was made responsible for the latter under the contract or if it was conducted under his/her responsibility».

-  Article L. 211-5 of the Consumer Code: «To be compliant with the contract, goods must:
1.  Be suitable for the use normally expected for similar goods and, if necessary:

-  match the description provided by the seller and possess the qualities that he/she presented to the buyer in the form of a sample or a model; 

display the qualities that a buyer can legitimately expect in view of public statements made by the seller, the producer, or his/her representative, notably in 

advertising or labelling;
2.  Or display the features defined by a mutual agreement between the parties or be suitable for any special use sought by the buyer, made known to, and 

agreed upon by, the seller».

-  Article L. 211-12 of the Consumer Code: «Legal action prompted by lack of conformity lapses two years after the date of delivery of the goods.»

-  Article 1641 of the Civil Code: «The seller is bound to the warranty on account of hidden defects of the item sold which render it unfit for the use for which 

it was intended, or which so impair that use that the buyer would not have acquired it, or would only have paid a lesser price for it, had he/she been aware of 

them. 

Article 1648 paragraph 1 of the Civil Code: «Legal action prompted by unacceptable defects must be brought by the buyer within a period of two years from 

the date of discovery of the defect».t

Summary of Contents for Elops 940E

Page 1: ...1 EN User manual Elops 940E...

Page 2: ...he motor kicking in and thus ensure optimum control of your bicycle Only use sport mode for your first kilometres if you are sure that you are able to control your bike Here are the 10 commandments to...

Page 3: ...to punctures 4 20 5 cold weather reduces battery life 5 Overloading the bicycle will reduce the battery life 6 Battery life will drop when cycling uphill 3 months 7 The battery must be fully charged...

Page 4: ...ol screen 7 BATTERY AND CHARGER 7 Inserting and removing the battery 8 Battery charging 8 Maintenance and lifetime warranty conditions 9 Battery self assessment 10 Additional precautions for use 12 Ma...

Page 5: ...ssing the ON OFF button Always lock the battery with the key when in use The electrical assistance will only operate if you pedal The assistance will switch off the moment either of the two brake leve...

Page 6: ...ng the button down for a few seconds 3 Lighting button The lights on the bicycle can be switched on and off by holding this button down for a few seconds 4 Journey data Scroll through the data by brie...

Page 7: ...its first use Battery Charger Battery 36 V 11 6 Ah Your battery is guaranteed for 2 years Input 100 240 V Output 29 4 V Charger plug Adapter Your 36V battery is inactive at the moment of purchase Plug...

Page 8: ...the key in the opposite direction to lock it and remove the key Removal Before removing the battery from its position switch off the power and unlock it with the key Then remove the battery by pulling...

Page 9: ...me warranty conditions Never store the battery discharged 1 flashing green LED to avoid any deep discharge which could lead it to malfunc tion 3 months In cases of extended storage recharge the batter...

Page 10: ...attery button is also used as an on off switch for the electrical assistance and can be used to start the bicycle by holding it down for a few seconds Precautions for use 50 Do not expose to temperatu...

Page 11: ...sport by aeroplane is prohibited Never permit children to play with or handle the battery Do not immerse in water Rain resistant x 1 500 Your battery can be completely charged and drained 500 times He...

Page 12: ...orking properly The weight power manufacturing year and maximum speed are indicated on your bicycle s frame As the weight of your bike with electric assistance exceeds 15kg we recommend that 2 persons...

Page 13: ...to your DECATHLON store for its 6 month service You must refer to the B twin user guide and warranty instructions that are shared by all of our bikes and which are provided with this document They ca...

Page 14: ...speed not detected Make sure that the speed sensor on the rear wheel is properly fitted the arrow on the sensor must be in line with the magnet fastened to one of the bicycle spokes see diagram below...

Page 15: ...r this contractual obligation will not apply in the event of poor maintenance or misuse of B twin bikes as defined in the user manual of the product in question To benefit from the warranty covering o...

Page 16: ...isplay Sensor Torque sensor is in accordance with the stipulations of the European directive 2006 42 EC concerning machinery and is in accordance with the essential safety health requirements of the d...

Page 17: ...17...

Page 18: ...b DECATHLON 4 Boulevard de Mons BP 299 59650 Villeneuve d Ascq cedex France To use your electric bike to its full potential see our complete user guide on the Decathlon website 8379378 8379382...

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