Bticino Classe 300X User Manual Download Page 111

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Classe 300X

User manual

111

110

Help

In this section you can display the after-sales service contacts page and send a notification about a

problem you have found.

1. Touch to enter the Help section.

DOOR ENTRY

Camera

Premi per attivare

Serrature

SERRATURA

Chiama Casa

Answering machine

Logout

Activations

Users

Settings

Account

Help

Information

You will be redirected to the BTicino website, where you will find all the useful information

1. Touch to point out a problem which has occurred and send a notification to the after-sales service

2. Describe the problem you want to point out in the correct field

3. Touch to send the message to the after-sales service

1. Touch to display the page of the Support Service contacts.

2. Touch the icon to select the country for help.

Info & documentation

Send logs

Note

: you will not receive a direct answer, but your signal will be used by developers to improve the

service.

HELP

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Summary of Contents for Classe 300X

Page 1: ...Classe 300X User manual www bticino com ...

Page 2: ...Classe 300X User manual ...

Page 3: ...k actions 24 Function status 25 Call forward enabling to the smartphones 26 Enabling to all the smartphones 26 Block calls to all the smartphones 28 Functions 30 Functions 31 Answering machine 32 Cameras 36 NETATMO cameras 38 CCTV 39 Memo 41 Text memo 43 Audio memo 44 Intercom 45 Activations 47 Quick actions 48 Settings 49 General settings 50 Wi Fi 50 Associated accounts 55 Time and date 57 Langua...

Page 4: ...stration 83 Authentication 86 Forgotten password 87 Account cancellation 89 Association of the device 90 Home page 92 Display the cameras or Entrance Panels 92 Open door locks 94 To receive a video door entry call 94 Call home Call your Classe 300X 98 Menu 99 Answering machine 100 Activations 102 Users 103 Settings 106 Account 108 Help 111 ...

Page 5: ... end the call touch the connection key again 2 If necessary during the call touch the screen to display the audio video adjustment icons 3 Touch the icons and to adjust the parameters Your Classe 300X Video Internal Unit use it now 1 2 3 Note audio and video adjustment are not available for NETATMO cameras ...

Page 6: ...lume B Disable the microphone C Adjust the image brightness D Adjust the image contrast E Adjust the image colour 4 Touch to open the Entrance Panel door lock The door lock key lights up briefly to indicate that the door lock has been released B A C D E 4 ...

Page 7: ...g machine icon shows a numeric indication and the memo LED flashes Listen to the video door entry answering machine Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager 1 1 Download the Door Entry App Answering machine 22 10 2013 19 34 22 10 2013 16 30 22 10 2013 17 02 21 10 2013 11 25 21 10 2013 15 00 20 10 2...

Page 8: ...The message is played back automatically The message can be managed using the appropriate icons A Adjust the volume B Delete the message C Beginning and end of message D Return to the answering machine screen Back Volume 22 10 2013 18 34 3 Back Volume 22 10 2013 18 34 C A D B ...

Page 9: ...ically switches to read and the numeric indication disappears from the home page 5 Touch to return to the home page Answering machine 22 10 2013 16 30 22 10 2013 17 02 21 10 2013 11 25 21 10 2013 15 00 20 10 2013 17 59 19 10 2013 14 20 15 10 2013 20 03 Back 22 10 2013 18 34 4 ...

Page 10: ...system can be accessed using the dedicated section or using the automatic switching on key The corresponding key comes on and the display shows the images recorded by the camera of the associated Entrance Panel For the camera adjustments see Answer a call 2 Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager ...

Page 11: ... display another camera scrolling When switching from one camera to the next the key lights up To end camera display mode wait for the switching off time to elapse Note switching from one camera to another is also possible without enabling the audio 3 ...

Page 12: ... a memo or record a voice message for another user Typed memos may then be modified by the recipient or the same can enter a new one Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 Memo Audio memo recording Write memo Back 2 ...

Page 13: ...e the text memo 5 Touch to record an audio memo Note any unsaved memos will be lost To go to the grocery store Write memo Cancel Save q a z c x v b n m s d f g h j k l y u i o p w e r t 123 3 4 Memo Audio memo recording Write memo 10 october 18 34 To go to the grocery store Back 5 ...

Page 14: ...00X User manual 14 6 Press record and record the audio memo 7 Touch to stop recording or wait for the set time to elapse Audio memo recording Press to record 6 Back Audio memo recording 0 22 Press to stop recording 7 Back ...

Page 15: ...k guide Classe 300X User manual 15 8 Touch to listen to the audio memo 9 Touch to save the audio memo Note any unsaved memos will be lost Audio memo recording 0 08 Press to listen recording Cancel Save 9 8 ...

Page 16: ...with another device installed in another room of the apartment or with a device of another apartment Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 Intercom Back External intercom Intercom 4 Intercom 8 Intercom 1 Intercom 2 Intercom 3 Intercom 7 Intercom 6 Intercom 5 Interco...

Page 17: ...dio adjustment icons appear see Answer a call Key A lights up to indicate that the call is active Note when a call is received from the Entrance Panel while the internal unit is in intercom mode the system follows the priority rules and ends the active call Call to External intercom A Call active Volume 3 ...

Page 18: ...ct with your Classe 300X e g smartphone fault you must disconnect it from the user itself Settings General Associated accounts Associated accounts This is the list of users associated to the video internal unit press on a user to see the connected smartphones j smith gmail com J Brown gmail com Back 1 j smith gmail com Press on the bin to disconnect the smartphone Press on delete user to dissociat...

Page 19: ... on delete user to dissociate the user and all his smartphones smartphone 1 smartphone 2 Delete User Back You are disconnecting the smartphone it can no longer interact with the video inter nal unit connected functions Are you sure you want to proceed Yes No 3 j smith gmail com Press on the bin to disconnect the smartphone Press on delete user to dissociate the user and all his smartphones Delete ...

Page 20: ...not available from the DOOR ENTRY APP Using the Classe 300X Settings General Associated accounts 1 Touch to manage the user 2 Touch to dissociate the user Associated accounts This is the list of users associated to the video internal unit press on a user to see the connected smartphones j smith gmail com J Brown gmail com Back 1 j smith gmail com Press on the bin to disconnect the smartphone Press...

Page 21: ...ation procedure again 3 Touch to save it j smith gmail com Press on the bin to disconnect the smartphone Press on delete user to dissociate the user and all his smartphones smartphone 1 smartphone 2 Delete User Indietro You are dissociating the user it can no longer interact with the video internal unit connected functions Are you sure Yes No 3 1 2 DOOR ENTRY Room Press to activate Door locks DOOR...

Page 22: ...ey starts flashing once the call is answered the key light is on steady Touch again to end the call Wi Fi LED When there is no connection the Wi Fi is disabled or works correctly When it flashes red it indicates that the Wi Fi is active but not connected to a network When it is green and steady the Classe 300X is exchanging data with the DOOR ENTRY APP forwarding of call auto switching on Memo LED...

Page 23: ...lasse 300X The services offered by means of the APP require being able to interact with Classe 300X remotely and through the Internet In these cases the integration and good working between Classe 300X and APP may depend on a quality of the Wi Fi signal b type of access contract to the home internet c type of data contract on the smartphone When one of these 3 elements does not conform with the sp...

Page 24: ...phones Answering machine Enable this function to record a call from the entrance panel When a call is received and the call forwarding function is also active you can still answer from all the associated devices but the communication is not recorded Office Enable this function to set the automatic opening of the door lock in case of call from the Entrance Panel Bell exclusion Enable this function ...

Page 25: ...ce has been correctly connected to a Wi Fi network but your Router does not navigate on the internet Device associated to a smartphone and call forwarding enabled to all smartphones The device has been associated to the smartphone and the calls are forwarded both when the smartphone and the Classe 300X are connected to the same Wi Fi network and when the smartphone is connected to a different mobi...

Page 26: ...rance Panel to all the smartphones both when the smartphone and the Classe 300X are connected to the same Wi Fi network and when the smartphone is connected to a different mobile or Wi Fi network from the one to which the device is connected 1 Touch to enable the forwarding of calls to the smartphones Note when the smartphone is connected to a mobile network the audio video signal is only guarante...

Page 27: ... calls to all the smartphones Envia chamadas a todos os smartphones Cancel A Download the Door Entry App Calls forwarded to all the smartphones B Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App A confirmation message appears and the home page appears after a few seconds A Call ...

Page 28: ...k Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 2 Calls forwarded to all the smartphones Block calls to all th...

Page 29: ...appears and the home page appears after a few seconds Scarica l DOOR ENTRY APP Calls blocked to all the smartphones Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App A ...

Page 30: ...ded by them Memo Touch to access the screen used to write or record a memos or display and listen to any memos present Intercom Touch to access the screen used communicated with other audio video internal units installed in your apartment or in other apartments Activations Touch to access the screen where it is possible to enable certain actuators e g door locks garden light etc Settings Touch to ...

Page 31: ...responding icons 1 Touch the icon for the relevant function choosing among Answering machine Cameras Memo Intercom Activations Settings Private camera Quick actions Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 ...

Page 32: ...e function by pressing the relevant icon A 1 Touch to enter the answering machine When a message has been recorded in the answering machine LED B flashes and the function icon shows a number indicating the new or unread messages C Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager 1 Download the Door Entry A...

Page 33: ...preview C Message status indicator unread message read message D Audio message 2 Touch to open the message Answering machine 22 10 2013 19 34 22 10 2013 16 30 22 10 2013 17 02 21 10 2013 11 25 21 10 2013 15 00 20 10 2013 17 59 19 10 2013 14 20 15 10 2013 20 03 Back 2 A B C D ...

Page 34: ...ay The message is played back automatically The message can be managed using the appropriate icons A Adjust the volume B Delete the message C Beginning and end of message D Return to the answering machine screen Back Volume 22 10 2013 18 34 3 4 Back Volume 22 10 2013 18 34 C A D B ...

Page 35: ...sage status indication automatically switches to read and the numeric indication disappears from the home page Answering machine 22 10 2013 16 30 22 10 2013 17 02 21 10 2013 11 25 21 10 2013 15 00 20 10 2013 17 59 19 10 2013 14 20 15 10 2013 20 03 Back 22 10 2013 18 34 5 ...

Page 36: ...meras inside the apartment the common areas e g garages garden and at the entrance panels After enabling a camera it is possible to scroll display in sequence the other cameras Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 Public camera Private camera Cameras 2 Back ...

Page 37: ...mode wait for the switching off time to elapse 3 Touch to display another camera scrolling When switching from one camera to the next the key lights up 4 If the camera belongs to an Entrance Panel the key flashes Touch it to activate audio communication 3 4 Note NETATMO cameras are not included in the cycling function and therefore will not be displayed ...

Page 38: ...r NETATMO account is associated to several homes each with one or more cameras the full list will be displayed You will therefore be able to see images of your seaside home from your Classe 300X installed in your main home Note it si possible to display the images from compatible NETATMO cameras only if the monitoring function is active on the NETATMO Security App Cameras Private camera Public cam...

Page 39: ...o monitor your home by enabling one of the video surveillance system cameras inside the apartment or the common areas e g garages garden Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 Cameras Back Private camera CCTV 0 2 ...

Page 40: ...mera adjustments see Answer a call The image is displayed for three minutes The camera cycling function is not included Note for the camera cycling or multi vision function a device performing these functions must be installed e g Digital Video Recorder For more information contact your installer ...

Page 41: ...re two types of memos written memos and voice messages When a memo has been recorded in the answering machine LED B flashes and the function icon shows a number indicating the new or unread messages A Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 3 1 B A ...

Page 42: ...from the switchboard D Written memo preview E Memo status indicator unread memo read memo 2 Touch to open the memo Memo Audio memo recording Write memo 10 october 18 34 This is a vocal memo 10 october 15 00 Call the plumber 10 october 07 22 To go to the grocery store 2 E D A B Back C ...

Page 43: ... Touch to save the modification This screen can be used to display C modify A or delete B the memo text Read memo To go to the grocery store 10 october 18 34 C 3 Back A B To go to the grocery store OK I will go at 6 pm Modify memo Cancel Save q a z c x v b n m s d f g h j k l y u i o p w e r t 123 5 4 ...

Page 44: ...o 3 Touch to listen to the recording 4 Touch to stop playback This screen can be used to listen to the audio memo or to delete it A Memo playback 0 20 Press to listen recording Back A 3 Memo playback 0 04 Press to stop the playback Back 4 ...

Page 45: ...er video audio internal units installed in your home or in other apartments Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 Intercom External intercom Intercom 1 Intercom 2 Intercom 3 Intercom 7 Intercom 6 Intercom 5 Intercom 4 Intercom 8 Intercom 9 Intercom 10 2 Back ...

Page 46: ...t icons appear see Answer a call Note when a call is received from the Entrance Panel while the internal unit is in intercom mode the system follows the priority rules and ends the active call Note only the devices supplied with additional power supply can display the caller address before the audio connection Call to External intercom A Call active Volume 3 ...

Page 47: ...able certain actuators e g door locks garden light etc Key A lights up to indicate that the activation has been successful Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 Activations A Generic Back Lock Lock 3 Lock 1 Lock 2 2 ...

Page 48: ...reviously enabled in the Settings Quick Action section or if physically configured maximum 4 Touch these icons to directly enable the function without opening the specific screen Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 ...

Page 49: ...ion Key tone Ringtones Volume Intercom ringtone Entrance Panel Ringtone Other ringtones Display Clean monitor Background Calibration Answering machine Recording Mode Welcome Message Record Message Quick Actions Add quick action Configuration WARNING Access to the Configuration section is reserved for the installer wrong settings may compromise the operation of the device Quick Actions 10 36 Tuesda...

Page 50: ...ble the sound when a key is pressed In this section it is possible to connect the device to your Wi Fi network Wi Fi 1 Touch to activate the function Quick Actions Configuration Answering machine Display Ringtones Settings Generals Time and date Language Info Wi Fi Associated accounts Tone buttons Back 1 Wi Fi Wi Fi Back 1 ...

Page 51: ...stic network must have the following features IEEE 802 11 b g n 2 4 GHz 13 channels Encrypting and authentication methods supported OPEN WPA PSK networks TKIP WPA2 PSK included included AES WEP 64 bits ASCII 5 figure or hexadecimal 10 figure codes WEP 128 bits ASCII 13 figure or hexadecimal 26 figure codes WPS authentication supported for WPA2 PSK Wi Fi Wi Fi Home Wi Fi Wi Fi 1 Wi Fi 2 Wi Fi 3 2 B...

Page 52: ...ion of the device within the local network Gateway IP address of the router access point Note before changing the default values contact the network administrator In addition to preventing the service from becoming active wrong values can cause malfunctioning during the communication of other network devices Wi Fi Wi Fi Connected Home Wi Fi Back i Wi Fi 1 Wi Fi 2 Wi Fi 3 6 Wi Fi DHCP IP address 19...

Page 53: ...the new IP address 10 Touch to save it Wi Fi DHCP IP address Gateway Network mask Home Wi Fi 192 168 178 43 192 168 178 1 8 Back Forget 255 255 255 0 Primary DNS 8 8 8 8 Secondary DNS 8 8 4 4 MAC 00 03 50 81 02 9E 7 8 9 4 5 6 1 2 3 0 9 IP address 168 178 51 Back Confirm 10 192 ...

Page 54: ...the Wi Fi router Note it is possible to install just one Classe300X for each Wi Fi SSID network Note it is possible to install just one Classe300X for each apartment Partition masonry walls Wood walls Plasterboard walls Walls in reinforced concrete Load bearing walls Stone walls Metal walls 1 1 Suggested Always check the Wi Fi signal on the device display before final installation of the objects T...

Page 55: ...the single smartphones or dissociate the user A Dissociate the user B Disconnect the smartphones C Connected smartphones Associated accounts This is the list of users associated to the video internal unit press on a user to see the connected smartphones j smith gmail com J Brown gmail com Back 1 j smith gmail com Press on the bin to disconnect the smartphone Press on delete user to dissociate the ...

Page 56: ...ect the smartphone Press on delete user to dissociate the user and all his smartphones smartphone 1 smartphone 2 Delete User Back You are disconnecting the smartphone it can no longer interact with the video inter nal unit connected functions Are you sure you want to proceed Yes No 3 j smith gmail com Press on the bin to disconnect the smartphone Press on delete user to dissociate the user and all...

Page 57: ...me function and to manually set date and time 3 Touch the icon for the parameter to set date or time the icons to increase or decrease the value appear 4 Touch to set it 5 Touch to go back and save the settings Time and date Back Auto Date Time Set automatically date and time based on network and position GMT 1 Rome Paris Berlin GMT 00 London Lisbon Dublin GMT 2 Athens Istanbul Bucharest GMT 3 Mos...

Page 58: ...e the date and time If the symbol appears in the Home page touch it to update the date and time Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External inter...

Page 59: ...Classe 300X User manual 59 Set the device language 1 Touch the icon for the desired language Language Languages Back Deutsch Português Español Néerlandais Français English Italiano 1 ...

Page 60: ...Classe 300X will be automatically reported also in the DOOR ENTRY APP after the first association to a smartphone and for any subsequent modification B Enable disable the display in the Home Page of the banner to download the DOOR ENTRY APP C Display if the device has been set as apartment master or slave D Display if an additional power sully is present E Display if the Professional Studio functi...

Page 61: ...er apartment Call to the floor call from the pushbutton outside your entrance door Notifications memo from the switchboard 1 Touch the event to which to associate a specific ringtone the selection icons appear 2 Scroll through the available ringtones 16 they will be played back as you scroll through them 3 Touch to go back and save the settings A Adjust the ringtone volume Events to which it is po...

Page 62: ...sending unwanted commands Clean monitor A After touching the corresponding icon the display remains in stand by for 10 seconds 1 During this period it is possible to clean the monitor and the keys Note do not clean with solvents thinners etc or abrasive products Only use a soft cloth Settings Clean monitor Calibration Display Quick Actions Configuration Answering machine Generals Ringtones Backgro...

Page 63: ... pressure for the display 1 Scroll through the available images to get a background preview 2 Touch to go back and save the settings 1 Touch the cross symbol on the display as it moves to all 5 positions At the end the Ok icons appears at the corners of the display Touch it to complete the calibration procedure Background home 1 Back 2 Click the cross 1 ...

Page 64: ...n high resolution maximum 25 x 15 sec messages or in low resolution maximum 150 x 15 sec messages 2 Touch to record a welcome message 3 Touch to go back and save the settings A Enable disable the welcome message Note the most recent message overwrites the oldest one Settings Answering machine Quick Actions Configuration Display Generals Ringtones Record message Video recording resolution Hight Wel...

Page 65: ...d then record the message 5 Touch to end the recording 6 Touch to play the message back 7 Touch to save it Record message Press to record Back 4 Record message 0 20 Press to stop recording Back 5 Record message 0 20 Press to listen recording Cancel Save 7 6 ...

Page 66: ...quick actions that will appear on the home page and customise their names 2 Select the quick action among those available A Quick action already included in the home page B Available quick action Settings Quick Actions Configuration Display Answering machine Generals Ringtones Add quick action Pager Private camera Lock 1 Back B A Add quick action Back Pager Private camera External intercom Lock A ...

Page 67: ...er the new name 6 Touch to save it Pager Private camera Lock External intercom Add quick action Back 3 Settings Quick Actions Configuration Display Answering machine Generals Ringtones Back 4 Private camera Pager External intercom Lock External intercom 1 Confirm q a z c x v b n m s d f g h j k l y u i o p w e r t 123 5 6 Back ...

Page 68: ...o configure the device manage the compatible devices send notifications to the after sales service and reset the device and or the Wi Fi settings Settings Quick Actions Configuration Display Answering machine Generals Ringtones Back Private camera Pager External intercom 1 Lock Settings Quick Actions Configuration Display Answering machine Generals Ringtones Back Private camera Pager External inte...

Page 69: ...h your Classe 300X This section can be used to enable the installed NETATMO cameras and to associate them to your Classe 300X The association of NETATMO cameras allows you to use the face recognition function At home function in the NETATMO Security App when a call is received from the entrance panel It can also show if someone who can manage the received call is in your home NETATMO Welcome camer...

Page 70: ... your NETATMO account credentials 4 Touch to save it Confirm q a z c x v b n m s d f g h j k l y u i o p w e r t 123 Netatmo login 3 Back Password User 4 J Smith bticino com Compatible devices Back NETATMO cameras This page can be used to manage the devices that are compatible with your video internal unit 2 ...

Page 71: ...d In this page it is possible to display the NETATMO cameras in the system Note only the Welcome cameras have the At home function NETATMO Main home Mountain home Seaside home Select the home from which to recover the presence information 5 NETATMO Entrance camera Corridor camera Playroom camera List of Netatmo cameras Back ...

Page 72: ...ns will be used by our developers to improve the service 3 2 1 Touch to point out a problem which has occurred Note you will not receive a direct answer but your signal will be used by developers to improve the service Quick Actions Answering machine Display Ringtones Generals Settings Configuration Back Installer menu Compatible devices Device reset Report a problem Wi Fi reset 1 Report a problem...

Page 73: ...cessful Send Cancel Report a problem Problem Your suggestions will be used by our developers to improve the service Report not sent Please retry to send report A Send Cancel Report a problem Problem Your suggestions will be used by our developers to improve the service Report sent Thank you for helping us to improve our products B ...

Page 74: ...tions Answering machine Display Ringtones Generals Settings Configuration Back Installer menu Compatible devices Device reset Report a problem Wi Fi reset 1 Quick Actions Answering machine Display Ringtones Generals Settings Configuration Back Installer menu Compatible devices Device reset Report a problem Wi Fi reset All the associated accounts and the personal in formation notes and answer machi...

Page 75: ...set Quick Actions Answering machine Display Ringtones Generals Settings Configuration Back Installer menu Compatible devices Device reset Report a problem Wi Fi reset 1 Quick Actions Answering machine Display Ringtones Generals Settings Configuration Back Installer menu Compatible devices Device reset Report a problem Wi Fi reset All Wi Fi network data will be deleted Are you sure Yes No 2 ...

Page 76: ...tion is reserved for the installer wrong settings may compromise the operation of the device Confirm Configuration Insert unlock code q a z c x v b n m s d f g h j k l y u i o p w e r t 123 Back Menù installatore Quick Actions Answering machine Display Ringtones Generals Settings Configuration Back Installer menu Compatible devices Device reset Report a problem Wi Fi reset 1 ...

Page 77: ...tatus Office Paging To use this function switch the acoustic device to the T position To ensure correct magnetic coupling between the IU and the acoustic device we recommend a position in front of the device at a distance of 25 35cm It is reminded that the presence of metal and background noise generated by electric electronic devices e g computer may compromise the performance and the quality of ...

Page 78: ...tor If open the door lock LED flashes and if closed the LED stays off The function cannot be activated together with the Office function A LED flashing door lock open A Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App ...

Page 79: ...on is possible after enabling by the installer in the configuration section but is not possible when using the Door Status function A LED flashing active function 1 Touch to activate the function A Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 ...

Page 80: ...ers of the Sound system 1 Touch to enter the Intercom section 2 Touch to activate the function Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App 1 Intercom Back Pager Pager 1 Pager 2 Pager 3 Pager 4 Pager 5 2 Pager 6 ...

Page 81: ...Classe 300X User manual 81 A Active connection 3 Play the message 4 Touch to close the connection Call to A 3 Call to 4 ...

Page 82: ...ur Classe 300X display the images from the entrance panels and cameras open the door lock of the Entrance Panels activate generic actuators wired on the system update the firmware of your Classe 300X enable the video answering function and display the audio video messages recorded from the Entrance Panel You can find the same QR code in the device information page To download the DOOR ENTRY APP fo...

Page 83: ...ructions when the account has been created it will be common to all the connected Legrand BTicino device App 1 Touch to register and create an account 2 Enter your data 3 Touch to confirm 4 Tick to accept the terms and conditions of use laid down in the associated text obligatory 5 Touch to continue A Open the contacts page with various references for assistance 2 3 4 4 5 1 A Account registration ...

Page 84: ...will send the data temporary password to the email address indicated by you in the registration phase for the first access 7 Enter the e mail 8 Enter the temporary password sent to you via email 9 Touch to make the login 6 Touch to end the procedure 6 7 9 8 ...

Page 85: ...ful you will receive a confirmation email At this point the system will show you a tutorial to help you associate your Classe 300X to the DOOR ENTRY APP Note if your Classe 300X is already associated and you want to add another user who can also use the same functions you must invite him using the procedure directly from your smartphone You can use the same account on several smartphones simultane...

Page 86: ...the portal you can authenticate by entering email and password A Touch to start the password recovery procedure B Touch to create a new account C Touch to start the account deletion procedure Account deletion cannot be reversed and is common to all the connected Legrand BTicino device App D Tick the box to access subsequently without having to repeat the authentication E Touch to make the password...

Page 87: ...set and a new password which you can use to access the DOOR ENTRY APP has been sent to the email address entered in point 2 1 Touch to activate the password recovery procedure 2 Enter the email address linked to your account to which the new password will be sent 3 Touch to zero the password and quit the procedure 1 2 3 ...

Page 88: ...7 For security reasons enter a new password with these features minimum length 8 characters must contain at least one letter and one number it must be different from the last 5 passwords used 8 Enter the password again 9 Touch to confirm If the modification has been successful you will receive a confirmation email 7 8 9 4 6 5 ...

Page 89: ...ddress and password of the account to delete 4 Touch to confirm Remember that when the procedure is complete your account will be definitively cancelled Note the account is common to all the Apps of the Legrand BTicino connected devices If it is modified or deleted you will no longer have access to all the connected devices 1 2 4 3 5 Account cancellation ...

Page 90: ...ey can use the connected Classe 300X functions To make the association first connect your Classe 300X to a Wi Fi network If the procedure is successful the icon lights up After following the tutorial step by step you reach this screen At this point you can make the association 1 Touch to start the procedure Note the Classe 300X must be connected to the same Wi Fi network as the smartphone on which...

Page 91: ...ually If the procedure is successful the icon lights up 2 Touch to end the procedure and go to the home page 3 enter the IP address of the Classe 300X 4 Touch to start the procedure 2 3 4 Quick Actions 10 36 Tuesday 22 April Activations Answering machine Cameras Memo Settings Intercom Private camera Lock External intercom Pager Download the Door Entry App ...

Page 92: ...f this function you can display the cameras and Entrance Panels configured on the Classe 300X by your installer Using the appropriate procedure it is also possible to display the associated NETATMO cameras Note the DOOR ENTRY APP operation with screen off background may be compromised by the applications installed on the smartphone that optimise the use of the battery and the energy saving protect...

Page 93: ...ch to make the management keys appear 4 Touch to activate the microphone and communicate with the Entrance Panel 5 Touch to cycle to the next camera 6 Touch to stop the image capturing 7 Drag to the right to activate the door lock Room DOOR LOCK 7 DOOR ENTRY Door locks DOOR LOCK Call home Room DOOR ENTRY Door locks DOOR LOCK Call home Room DOOR ENTRY Door locks DOOR LOCK Call home Room A 3 6 5 4 D...

Page 94: ...staller To receive a video door entry call Via this function you can receive the calls from the Entrance Panel Note to receive the calls from the Entrance Panel you must enable the function Note the number of door locks you can display in the Home Page depends on your Smartphone s features Use the pull down menu to display them all DOOR ENTRY Scroll to open Incoming call DOOR ENTRY Room Press to a...

Page 95: ...mand has not been performed correctly 5 Touch to end the call The first three smartphones which receive the call will see the video image directly before answering the others instead only after answering The answer from one device excludes all the others With smartphone in stand by following a call from the Entrance Panel on Android the image taken with the call management icons appears on iOS the...

Page 96: ...rtain period of time customisable in the NETATMO Security App with the camera no longer detecting the face this is moved to the Out section DOOR ENTRY Scroll to open Incoming call Alicia A B Anjelica identified Alicia identified 36 minutes ago 42 minutes ago Live C D 1 A B At home Outdoor Main home Main home THURSDAY 15 NOVEMBER A Entrance Panel image display B Name of the individual detected in t...

Page 97: ... to the At home section 1 Touch to open the Settings menu 2 Touch to set the time after which the face will be moved to the Out section 1 Touch and hold the finger on the face of the person to move to the At home section 2 Touch to move to the At home section Anjelica identified Alicia identified 1 2 Main home THURSDAY 15 NOVEMBER 2 hours ago Live 1 2 hours ago Live Live 36 minutes ago 42 minutes ...

Page 98: ... can communicate with your Classe 300X by means of this function 1 Touch to call the Classe 300X 2 When the Classe 300X call answers the audio communication is activated Call active Volume 2 DOOR ENTRY Room Press to activate Door locks DOOR LOCK Call home 00 16 1 ...

Page 99: ...a and display information on the APP 1 Touch to open the retractable menu A Opens the Answering machine section B Opens the Activations section C Opens the Users section D Opens the Settings section E Close the retractable menu F Opens the Account section G Opens the assistance contacts page H Opens a screen with some information on the APP version etc I Log out DOOR ENTRY Room Press to activate D...

Page 100: ...orded messages The message is played back automatically 3 Touch to make the key to stop the playing appear 4 Touch to end the playing 5 Touch to disable the Answering machine section ANSWERING MACHINE Answering machine 10 05 2017 12 26 05 05 2017 19 37 12 05 2017 14 40 12 05 2017 14 38 MSG 3 MSG 3 3 4 5 ANSWERING MACHINE Answering machine 10 05 2017 12 26 05 05 2017 19 37 12 05 2017 14 40 12 05 20...

Page 101: ...ation the answering machine function will also be disabled on your Classe 300X and all the associated smartphonesi ANSWERING MACHINE Answering machine 10 05 2017 12 26 05 05 2017 19 37 12 05 2017 14 40 12 05 2017 14 38 7 ANSWERING MACHINE Answering machine 10 05 2017 12 26 05 05 2017 19 37 12 05 2017 14 40 12 05 2017 14 38 6 ...

Page 102: ...or lock A If the key is green the activation has been successful If it remains red there has been a problem with the activation which has not been performed ACTIVATIONS Door lock A Staircase Lights Door lock 5 ACTIVATIONS Door lock A Staircase Lights Door lock 5 ACTIVATIONS Door lock Staircase Lights Door lock 5 2 DOOR ENTRY Camera Premi per attivare Serrature SERRATURA Chiama Casa Answering machi...

Page 103: ...te the user and thus all the connected smartphones You can disconnect a single smartphone from the Classe 300X in the Associated accounts page C Name and login of the user D Opens the list of smartphones connected to the user Note To associate your user again it is necessary that another user invites you or if there are no other users make the association procedure again Jhon Brown J Brown gmail c...

Page 104: ...o use the functions of your Classe 300X In this way they can use the connected Classe 300X functions Note the invited user can operate on the system and use your Classe 300X connected functions 1 Authenticate 2 Accept the terms and conditions of use laid down in the associated text obligatory The invited user will receive an e mail with the invitation to check your system and register following th...

Page 105: ...Classe 300X User manual 105 3 Enter the email of the user to associate and confirm it 4 Continue 5 At this point you will find him in the list of associated accounts 3 4 5 ...

Page 106: ...he device connection to the Wi Fi network which you must do before the association with the APP 1 Touch to open the setting section A Update the Classe 300X firmware B Perform the procedure to use when replacing the Classe 300X SETTINGS Replace the video internal unit Updating the video internal unit A A DOOR ENTRY Camera Premi per attivare Serrature SERRATURA Chiama Casa Answering machine Menu Lo...

Page 107: ...X Connected video internal unit Remove the video internal unit from the plant and replace it with the new one Make sure that the video internal unit and the smartphone are connected to the same Wi Fi network with access to the internet REPLACE THE VIDEO INTERNAL UNIT CONFIGURATION IN PROGRESS SUCCESS Search of the video internal unit Please wait a few moments for the configu ration to be correctly...

Page 108: ...u can also edit your authentication password 1 Touch to manage your account A Display and edit your account data B Change your account password C Cancel your account DOOR ENTRY Camera Premi per attivare Serrature SERRATURA Chiama Casa Answering machine Menu Logout Activations Users Settings Account Help Information 1 ACCOUNT Account information A Change password B Cancel the account C ...

Page 109: ... new password 4 Confirm the new password 5 Touch to save it 6 Touch to end the procedure 1 Touch to modify the password A Display the unencrypted password 1 Touch to enable the modification 2 Modify the data 3 Touch to save it 4 Accept the terms and conditions of use laid down in the associated text obligatory 1 4 2 3 A 2 3 4 5 6 ACCOUNT Account information Change password Cancel the account 1 ...

Page 110: ...ount cancellation procedure 2 Touch to continue 3 Enter the password you used for authentication 4 Delete the account 5 Touch to end the procedure Note on cancelling the account you can no longer use the APP functions To use them again you must register again 5 2 3 4 ACCOUNT Account information Change password Cancel the account 1 ...

Page 111: ...ind all the useful information 1 Touch to point out a problem which has occurred and send a notification to the after sales service 2 Describe the problem you want to point out in the correct field 3 Touch to send the message to the after sales service 1 Touch to display the page of the Support Service contacts 2 Touch the icon to select the country for help Info documentation Send logs Note you w...

Page 112: ...Ticino assistant and follow the instructions that will be returned Ask me This section includes a virtual assistant BTicino assistant capable of providing answers to a number of Classe 300X issues Note the function may not be available in all countries HELP Info documentation Send logs Ask me 1 2 ...

Page 113: ...Classe 300X User manual 113 ...

Page 114: ...o Spa reserves at any time the right to modify the contents of this booklet and to communicate in any form and modality the changes brought to the same BTicino SpA Viale Borri 231 21100 Varese www bticino com ...

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Bticino Classe 300X, User Manual

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