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6
Troubleshooting
Problem
Solving
Battery exhausted warning
Replace the batteries
Zone fault warning
Check if any other problems are present
(Maintenance >Diagnostic >Update)
A zone signals “Error on probe”
The probe does not respond:
- check whether it is correctly connected (green LED
shining steadily or flashing slowly) and configured
(correct zone number and mode).
A zone signals “Actuator KO”
An actuator does not respond:
- check whether the actuators are correctly connected
and configured (test the actuators with the local key);
- with standard configuration, check that the
configuration has been performed correctly in the
control unit Maintenance>Configure zone>Configure).
A zone signals “Pump KO”
“Pump KO”
The actuator configured for the control of the circulation
pump (Zone = 00) does not respond:
- check whether the actuator is correctly connected and
check whether the actuator is correctly connected and
configured (test the actuator with the local key)
- check the correct configuration of the pump
check the correct configuration of the pump
pump
(Maintenance > Configure zones > Pumps)
A zone signals “Slave probe KO”
A slave probe does not respond:
- check whether it is correctly connected (green LED
check whether it is correctly connected (green LED
shining steadily or flashing slowly) and configured
(correct zone number, SLA mode);;
- check the correct configuration of the slaves to be
check the correct configuration of the slaves to be
managed on the Master probe..
A zone signals “T out of limits”
The temperature measured by the probe is too low or
too high:
- check that the probe is installed correctly (e.g. not too
check that the probe is installed correctly (e.g. not too
close to heat sources);
- set the probe
set the probe
(Maintenance>Probe setting) measuring the room
temperature with a thermometer;
- if the problem continues, replace the probe;
if the problem continues, replace the probe;
- if it is the local zone that is showing a temperature
outside the set limits, completely reset and then
reacquire the system.
A zone signals “R/W EEPROM KO”
If there is an internal problem on the probe:
- replace the probe.
The Control unit is frozen after
connection to the PC
Carry out the RESET procedure as indicated in the
TiThermoBasic software manual.
Summary of Contents for AM 5875
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