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About Start up Handling Options Warnings Tinnitus
Additionals
Symptom
Possible causes
Solutions
No sound
Worn-out battery
Replace the battery
Clogged tube or earpieces (mould, dome, GripTip, micro mould or LiteTip)
Clean mould
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax filter
Intermittent or
reduced sound
Clogged sound outlet
Clean mould
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax filter
Moisture
Wipe battery with a dry cloth and/or dry tube
Worn-out battery
Replace the battery
Clogged damping filter in sound hook
Contact your Hearing Care Professional for assistance
Squealing noise
Hearing instrument earpiece inserted incorrectly
Re-insert earpiece (mould, dome, GripTip, micro mould or LiteTip)
Ear wax accumulated in ear canal
Have ear canal examined by your doctor
If none of the above solutions work, consult your Hearing Care Professional for assistance.
Troubleshooting guide
for your hearing instrument
