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Offices Worldwide

The telecommunications services described in this publication 

are subject to availability and may be modified from time to time.

Services and equipment are provided subject to British 

Telecommunications plc’s respective standard conditions of 

contract. 

Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003

Registered office: 81 Newgate Street, London EC1A 7AJ

Registered in England No. 1800000

Printed in Ireland 

PHME 42388/01/04

Part No. 2733.31000-2

Printed on paper which meets international environmental standards

Quick Reference 
User Guide    

BT Versatility

Communications without 

the complications

Quick Reference Users Guide.indd

3/12/2004, 2:13 PM

1

Summary of Contents for Versatility V16

Page 1: ...ons of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2003 Registered office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in Ireland PHME 42388 01 04 Part No 2733 31000 2 Printed on paper which meets international environmental standards Quick Reference User Guide BT Versatility Communications without the complicatio...

Page 2: ...urephones This guide helps you to use both types of phone BT Versatility Featurephone To get the most from your BT Versatility we recommend that you use the dedicated BT Versatility Featurephones To order more featurephones please contact your Account Manager or call BT Sales FREE on 0800 800 152 This diagram illustrates the V16 phone which has 16 programmable keys 4 Function Keys Programming Mess...

Page 3: ...wer a call that is ringing on the Featurephone using hands free Select Þ Answer the call Make an external call Pick up the handset Press the Line Key or Key 9 and Key the number Make an internal call Select Þ Internal call Select Þ Ext no or Key the Extension number 20 51 and Pick up handset or press Transferring calls Note The following instructions assume you are on a call Transfer a call to an ...

Page 4: ...lay or key the Extension number or Key 9 and the target external number for incoming external calls only Or press Divert to voicemail Cancel divert all calls Select Þ Cancel divert Divert calls when your Extension is busy Press the Scroll Down Key î until Divert is displayed Select Þ Divert Select Þ Divert when busy Select the required extension from the display or key the Extension number or Key ...

Page 5: ...ivert Select Þ Divert on no answer Select the required extension from the display or key the Extension number or Key 9 and the target external number for incoming external calls only Or press Divert to voicemail Cancel divert a call on no answer Press the Scroll Down Key î until Divert is displayed Select Þ Divert Select Þ Divert on no answer and the diversion is cancelled ...

Page 6: ... display or key the Extension number or Key 9 and the target external number for incoming external calls only Or press Divert to voicemail Cancel group divert on busy Press the Scroll Down Key î until Group Divert is displayed Select Þ Group Divert Select the group Select Þ Divert when busy and the diversion is cancelled Divert calls when your group does not answer after four rings Press the Scrol...

Page 7: ...to your extension You may also select the other Divert options as required Press the Scroll Down Key î until Divert is displayed Select Þ Divert Select Þ Divert when busy or Select Þ Divert all calls Select Divert to voicemail Retrieve messages from your voice mailbox Select Þ New voice messages Enter your Extension number You will be prompted to Enter your Voice Mailbox Password followed by Selec...

Page 8: ...be dialled System speed dials Any extension can programme the 500 system speed dial numbers once the system password is entered by them Programme system speed dial list numbers and names Press then Press the Scroll Down Key î Select Þ System Entries and then Enter the system password Select the location you want to program and Enter the number and then Select Þ Confirm When prompted to enter a nam...

Page 9: ... call Lift handset or use hands free if available Key the Extension number 20 52 or Key 0 for the operator Transfer external call to an internal Extension Press the RECALL key R Key the Extension number Replace handset Put an external call on hold Press the RECALL key R Replace handset to continue to use phone Note Call is held for thirty seconds when the telephone is idle If the telephone is busy...

Page 10: ...luding Line access code 9 followed by Cancel divert a call on busy Lift handset or use hands free if available Key 733 Divert calls when your telephone is not answered after four rings Lift handset or use hands free if available Key 734 Key the Extension number or Key the external phone number including Line access code e g 9 followed by Cancel a divert a call on no answer Lift handset or use hand...

Page 11: ...mber including Line access code 9 followed by Cancel group divert on busy Lift handset or use hands free if available Key 793 followed by the Group number 180 199 Divert calls when your group is not answered after four rings Lift handset or use hands free if available Key 794 followed by the Group number 180 199 Key the Extension number or Key the external phone number including Line access code e...

Page 12: ... voicemail Key 733 followed by 710 Speed dialling Programme your personal speed dial list Lift handset or use hands free if available Key 75 Enter the location 01 30 where you want to store the number Key the number to store Replace the handset Dial a number from your personal speed dial list Lift handset or use hands free if available Key 74 Enter the location 01 30 of the number required and the...

Page 13: ...y 733 xx Redial 77 Divert on No Answer 734 xx Reminder Call 718 Do Not Disturb set cancel 736 Reminder Call cancel 718 Door Open 731 R731 Reset telephone 739 Extension Lock change code 714 xxx Ring Back R5 Extension Lock lock unlock 713 xxx Saved Number Redial 781 785 External Call Hold R Speed Dial personal numbers 74 01 30 External Extension 52 Speed Dial system numbers 8001 8500 Follow Me 735 P...

Page 14: ...ons of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2003 Registered office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in Ireland PHME 42388 05 04 Part No 2733 31000 3 Printed on paper which meets international environmental standards Quick Reference User Guide BT Versatility Communications without the complicatio...

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