14
Safety and legal information
Important safety and care instructions
Keep for future reference
Your TV Box (model RTIW387) from BT
is manufactured to comply with European safety
standards. Please read the following instructions
carefully before installing and using it.
Safety information
Installation and location
• For indoor use only in the UK
• Position all parts, including power adapters away
from heat and sun (e.g. away from radiators,
window sill or other electrical equipment which can
get hot)
• Keep area ventilated (e.g. don’t put in cupboards
or back of sofas) and don’t block any vents with
objects or thick carpets
• Keep device flat on its feet at all times. Not
standing it as designed could cause overheating
• Keep device and cables out of young
children’s reach
• Only use power adapters provided by BT for
this specific device; see
bt.com/tvboxinfo for
further information or contact our helpdesk if
you need a replacement
• Electronic devices hate liquids; don’t place devices
and power adapters in damp areas or near sources
of water or splashes
• This device uses wireless technology; check before
using or installing where restrictions may apply
such as in hospitals
• The Ethernet port is intended to be connected to
devices in the same building and on the same
earth circuit
• When connecting a USB peripheral device, respect
the way of insertion and don’t use force
• Product may cause scratches or marks if placed on
fragile surfaces (e.g. veneered wood or delicate
fabrics); place on a mat if required
• Don’t use near flammable substances or in a
flammable atmosphere (e.g. warehouse or garage)
• Designed for use at room temperatures between
0 and 40°C
Care and maintenance
• Treat all parts with care; no shock or vibration, and
don’t pull or twist any cables
• Regularly check your product for damage to
ensure small parts aren’t exposed
• Don’t move your set-top box or turn the power off
suddenly while the hard disk drive is running
• BT won’t be liable for any corruption of data on the
hard disk drive caused by carelessness or misuse
• Unplug from the mains socket before cleaning
• Dust with a soft dry cloth; no water or solvent
• Regularly check that objects don’t cover any parts
or any vents which could cause overheating
• When not in use, store in a dry place and away from
extreme heat or cold
Warnings
• If any parts of your product, power adapters or any
cables appear damaged or make unusual noises,
discontinue use immediately. Switch off your
electrical socket if it is safe to do so and contact
BT on 0800 111 4567
• Don’t try to open your device or power adapters.
There are no serviceable parts and you risk an
electrical shock
• This device has been evaluated for and shown
to be compliant with European Guidelines when
installed and operated with a minimum distance of
20cm between the unit and your body
• If you’ve got a pacemaker please check with your
doctor before installation
Battery safety information
• Replace batteries with same size, voltage and type
as supplied originally
• Take care when disposing of your product. The
battery could explode if placed in a fire, a hot oven
or is crushed or cut
• Don’t subject the product to extremely low air
pressure as the battery may explode or leak
flammable liquid or gas
Returning and
Recycling Equipment
Disposing of your old electrical and
electronic equipment
The Government has a legal requirement to minimise
the unsorted waste disposal of electrical and
electronic equipment and to maximise its separate
collection and environmentally sound management.
The symbol shown here and on a product, means you
shouldn’t throw it in your normal rubbish at the end of
its working life.
This product may contain substances that could
be harmful to people or the environment if it’s not
recycled correctly. The equipment provided to you
will remain the property of BT at all times (excluding
outright sale equipment). You’ll need to return it back
to us within 60 days of telling us you want to cancel or
we may need to charge you for it. You can do this by
following the easy steps on
bt.com/returns
As the environment is important to BT, simply send
your equipment back to us so we can get rid of it in an
environmentally friendly way.
If this equipment is a replacement for something
similar, then you can also dispose of your old kit by
following the instructions above.
