If you experience any problems, please call the Helpline on Freephone 0800 145 6789* or visit bt.com/producthelp
Setting up
11
Important:
The link confirmation between the two units is vital
for use so they can communicate. If the link between
the units is broken at any time, the Link indicators on
the Parent and Baby units will flash green as they try
to search for each other. After 30 seconds, if the link
is still broken they will flash red and you will also hear
an alert signal from the Parent unit.
If the link is broken:
• check that the mains power is plugged in and
switched on at the Baby unit
• check that both units are switched on
• check that the batteries are charged in the
Parent unit
• check that the Parent and Baby units are within
range of each other (in ideal conditions the range
is up to 300 metres outdoors and 50m indoors)
Removing the batteries
If you ever need to remove the
batteries, simply slide open the
battery compartment cover
and use the ribbon to eject
the batteries.
Positioning your units
The Baby unit should ideally be
within 1m-2m of your baby for
best performance.
If you place the Parent and
Baby units too close together
you will hear a high pitched
noise, this is normal. The units
are designed to be located at
a distance from one another,
e.g. in separate rooms.
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