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38

BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

Silent reception

If your machine is set to AUTOMATIC or PHONE/FAX reception 
modes 

(page 39)

you can set it to receive documents without the ringer

sounding.

In AUTOMATIC mode, your machine will never ring when an incoming
call is received.

In PHONE/FAX mode, the ringer does not sound but if you receive a
voice call, you will hear the voice call alert.

1. Press 

repeatedly

to display 

INSTALLATION

then press 

.

2. Press to 

display 

ENHANCED FEATUR

. Press 

until display shows 

SILENT RX: NEVER

.

3. Press 

or

to scroll through the options: 

SILENT RX: NEVER

– the ringer is always on.

SILENT RX: ALWAYS

– the ringer is switched off.

SILENT RX: DAILY

– the ringer is off for the next 24 hours.

4. Press 

to confirm the option displayed. 

5. Press 

to return to standby.

Number of rings before answer

If your machine is set to AUTOMATIC or PHONE/FAX reception mode, 
it will answer calls after 4 rings. You can change this to 1-8 rings.

1. Press 

repeatedly

until the display shows 

INSTALLATION

.

2. Press 

repeatedly

until the display shows 

RING COUNT:04

.

3. Press 

or

to scroll through the options: 

01-08

.

4. Press 

to confirm the option displayed. 

5. Press 

to return to standby.

Additional settings

Summary of Contents for PAPERJET 30

Page 1: ...BT PaperJet 30 UG Issue 2 Edition 2 1 17 02 05 6672 User Guide BT PAPERJET 30 ...

Page 2: ...ustable contrast and resolution for fine detail drawings and photographs Receive text messages and send texts to compatible phones mobiles fax machines and e mail addresses Automatic redial feature keeps trying engaged numbers three more times 10 one touch name and number directory and 50 Speed dial name and number directory Redial the last 10 outgoing calls and last 20 incoming calls Welcome to y...

Page 3: ...llow the simple instructions on the next few pages or see the Quick Start guide enclosed Need help If you have any problems setting up or using your BT PaperJet 30 contact the Helpline on 0870 240 8026 Alternatively you may find the answer on the web at www bt com fax or in Help at the back of this guide Got everything BT PaperJet 30 fax Handset Paper support tray Mains power cable Telephone line ...

Page 4: ...xes 18 Automatic redial 18 Delayed sending 18 Resend change number or cancel a stored fax 19 Send fax using redial 20 Receiving faxes 20 Set reception mode 21 Polling 21 Polling reception 21 Change cancel a timed poll 21 Reports and lists Reports 23 Report meanings 23 Transmission report 24 Broadcast transmission report 24 Print now 24 Lists 25 Print installation information 25 Set up and Director...

Page 5: ...tinctive ring 39 Voice call alert 40 Remote start code 40 Document in memory redial 41 Dial and fax tones on off 41 Dial and fax tones volume 42 Beeps on off 42 Transmission speed 42 Error Correction Mode ECM 43 Install a new print cartridge Type 44 Replace 44 Clean and test nozzles 46 Clean electrical contacts 46 Help 49 Error codes 51 Signals and on screen messages 52 Paper jams 54 General infor...

Page 6: ...onnecting up Plug the telephone line cord into the line socket at the rear of your BT PaperJet 30 and plug the other end into the telephone wall socket Connect the telephone handset curly cable into the handset socket at the back of your machine Place the handset in the cradle LINE LINE Getting started WARNING Do not place your BT PaperJet 30 in the bathroom or other humid areas 6 BT PaperJet 30 U...

Page 7: ...witch on Your BT PaperJet 30 performs a start up check The screen displays AUTOMATIC on the top line and alternates between SET DATE TIME and CHECK PRINT HEAD on the bottom line 2 Insert paper support tray into the slots Getting started 7 BT PaperJet 30 UG Issue 2 Edition 2 1 17 02 05 6672 ...

Page 8: ... your BT PaperJet 30 will automatically clean the cartridge nozzles and perform a test print Make sure a sheet of paper is loaded in the plain paper feeder The test page will be printed and the display shows CHECK PRINT OUT 1 EXIT 0 REPEAT Examine the test page Check that the numbered scale is not broken at any point and that there are no horizontal white lines within the black areas If everything...

Page 9: ...the machine Pull the cartridge forward until it clicks into place Close the front cover and replace the handset 4 Set date and time You will need to set the date and time when you first switch on your machine and whenever there is a power failure 1 Press display shows DATE AND TIME 2 Press to display FORMAT DD MM YY To select a different format press or to scroll through the options 3 Press Displa...

Page 10: ...isplay shows PHONE NUMBER 4 Press then enter your fax machine s phone number Press to confirm 5 Press to return to standby Your BT PaperJet 30 is now ready for use Getting started 10 BT PaperJet 30 UG Issue 2 Edition 2 1 17 02 05 6672 Writing tips To enter a space press to move the cursor To enter a special character e g press and to scroll through the options For a full guide to available symbols...

Page 11: ...ypad For dialling numbers and entering names and numbers in memory and writing texts Also press and hold to dial any one touch numbers stored page 14 UP DOWN LEFT RIGHT Scroll through menus and settings Move the cursor left and right when entering names and numbers Stop Cancels a fax copy and SMS text operation Turns off the Error indicator light Returns your machine to standby Start Press to begi...

Page 12: ...Edition 2 1 17 02 05 6672 Getting to know your fax Paper support tray Plain paper feeder compartment Automatic document feeder Insert documents to be faxed or copied Up to 5 sheets at a time Received copied documents come out here ...

Page 13: ...hrough the list to display the number you want 4 Press Secrecy You can put a caller on hold while you talk to someone else nearby While on hold your caller cannot hear you You and the caller will hear an assurance tone whilst secrecy is on 1 During a conversation press The display shows LINE ON HOLD PRESS HOLD 2 Press again to resume your conversation Call timer During a phone call the duration of...

Page 14: ...ess repeatedly until the display shows FAX SET UP then press 2 Press repeatedly until the display shows ONE TOUCH DIAL then press Display shows TYPE ONE TOUCH KEY 0 9 3 Press the button you want to use to store the entry 4 Enter the telephone fax number you want and press 5 The display shows NAME Use the keypad to enter the name you want and press to confirm 6 Display shows EDIT ANOTHER YES Press ...

Page 15: ...ers Store an entry 1 Press repeatedly until the display shows FAX SET UP then press 2 Press repeatedly until the display shows CODED SPEED DIAL then press Display shows TYPE SPEED NO 01 50 3 Enter the two digit code you want e g and press 4 Enter the telephone fax number you want and press 5 The display shows NAME Use the keypad to enter the name you want and press to confirm 6 Display shows EDIT ...

Page 16: ...dial entries One touch entries are deleted by accessing CODED SPEED DIAL in the FAX SET UP menu and deleting the entry using the button To edit delete then add new entry 1 Enter the two digit number of the entry that you wish to change 2 Press then The name is displayed 3 Press then 4 Press to return to standby View one touch and speed dial entries 1 Press then press or to scroll through the entri...

Page 17: ...n sending light originals and LIGHT when sending dark originals 1 Press repeatedly until the display shows FAX SET UP then press 2 Press to display VARIOUS SETTINGS then press until CONTRAST NORMAL is displayed 3 Press or to switch between NORMAL DARK and LIGHT 4 Press to confirm and then to return standby Faxing The plain paper feeder holds up to 40 sheets of 70 110g m2 paper The document feeder ...

Page 18: ...e automatic document feeder The display shows DOCUMENT READY 2 If required set the contrast and resolution 3 Dial the number or use redial or the one touch or speed dial directories then press To cancel the fax during sending press When the fax has been sent the display shows TX COMPLETED Automatic redial If your BT PaperJet 30 cannot get through to the other machine it will automatically redial t...

Page 19: ...s AUTOMATIC MEMORY TX Resend change number or cancel a stored fax 1 Press repeatedly until the display shows TX FROM MEMORY then press Display shows ALREADY ENTERED 2 Press display shows PRINT SETTING 3 Press or to switch between the options PRINT SETTING press to print a status report of the last fax stored in the memory After printing the fax returns to standby CANCEL SETTING press to cancel the...

Page 20: ...MATIC MEMORY TX Send a fax using redial You can redial any of the last 10 outgoing numbers or 20 incoming numbers 1 Insert a document in the automatic feeder and adjust the contrast or resolution if required 2 Press to display INCOMING CALLS or to view OUTGOING CALLS press or Press 3 Press or to scroll to the number you want 4 Press to dial Receiving faxes Faxes are received automatically unless y...

Page 21: ...e current time for polling right away or enter the time you want your machine to collect the document 3 Press and enter the number to be dialled 4 Press to confirm or to cancel Change cancel a timed poll If you have set your machine to poll a document at a later time you can cancel it or change the time at which it starts to poll 1 Press repeatedly until the display shows POLLING RX then press 2 T...

Page 22: ...ess or to switch between CANCEL SETTING press to cancel polling CHANGE PARAM press The display shows TYPE TIME HH MM Enter the new time you want your machine to collect the document Now press and change the number to be dialled if necessary 4 Press to confirm Faxing ...

Page 23: ...t or received You can switch automatic printing on or off Last broadcast report information about the last fax sent to a group see page 24 Reports and lists Act N Reference number for the sent or received fax Doc N Reference number assigned by the machine for a document stored in the memory Type Type of action TX fax sent RX fax received RX POLL polled fax received Dialled number Fax number you di...

Page 24: ... each fax sent TX REPORT OFF no report will be printed 4 Press to confirm the option displayed then to return to standby Broadcast Transmission Report Select the printing option you prefer on or off 1 Press repeatedly until the display shows FAX SET UP then press 2 Press then press repeatedly until the display shows BROADC REP ON 3 Press or to switch to BROADC REP OFF 4 Press to confirm the option...

Page 25: ...PRINT INSTALL 3 Press to print After printing out or selecting EXIT your BT PaperJet 30 returns to standby Print Set up and Directory list 1 Press repeatedly until the display shows FAX SET UP then press 2 Press repeatedly until the display shows PRINT OUT SET UP then press Display shows PRINT SETTINGS 3 Press or to scroll through the other options PRINT ONE TOUCH PRINT SPEED DIAL and PRINT OUT EX...

Page 26: ... shows INCOMING CALLS 2 Press then scroll or through the list 3 Press to dial the displayed number If making a phone call lift the handset when prompted Caller Display IMPORTANT To use Caller Display you must first subscribe to the service from your network provider A quarterly fee is payable For more information on BT s Calling Features call BT free on 0800 800 150 Caller information not availabl...

Page 27: ...ess If you want to change any of the settings follow steps 3 to 8 3 Press to set the quality of copy Press or to switch between the options HIGH QUAL for best reproduction or NORMAL for standard 4 Press The display shows ZOOM 100 Press or to select the options 140 70 50 or 100 5 Press The display shows CONTRAST Press or to select the option you want 6 Press Press to select the resolution option yo...

Page 28: ...ed sparingly Some other network provider lines may not be compatible with this SMS service SMS text messaging service Welcome to the SMS Text Messaging service on your BT PaperJet 30 The SMS Service is provided by BT Your BT PaperJet 30 can send and receive messages to and from any mobile phone from participating mobile networks and compatible landline telephones in the UK You may also send messag...

Page 29: ... 1 Press to display SMS SEND then to display SMS TEXT 2 Use the keypad to write your text message 3 When you have finished press Display shows TYPE NUMBER and NUM TOUCH SPEED 4 Enter the number you want to send to and press 5 Display shows TERMINAL NO YES Unless you have been asked by your recipient to add a sub address press again to display SEND YES Press again to send the text If the person you...

Page 30: ...r case letters Press or to move the cursor to the point you want or create a space Press to delete a character to the left of the cursor The top left of the display shows you the number of characters remaining starting at 160 and counting down to 0 If you save a copy of your text message it will be stored in the SMS SENT folder so you can send it to another recipient or change it If you press afte...

Page 31: ...or forward the message PRINT press to print information about the text TEL CALL press to make a telephone call to the sender To print all texts see page 33 4 Press to return to standby Set subaddress If you have another telephone which can receive text messages connected to the same line you can set the subaddress on your BT PaperJet 30 so that it can receive messages separately from the other pho...

Page 32: ...ible alert on or off 1 Press then or to scroll to CONFIGURATION 2 Press to display SERV CENTRE NO 3 Press or to display SMS RX ADVICE 4 Press to display SMS RX ADVICE N 5 Press or to switch between options N no Y yes 6 Press to confirm the option displayed 7 Press to return to standby Delete edit forward and print texts You can view messages in the SENT WRITTEN and RECEIVED folders and then delete...

Page 33: ...TE press to delete the messages ANSWER press to answer a message SEND press to forward the message EDIT press to change the message then send it PRINT press to print the texts 4 Press to return to standby Print a list of texts 1 Press then or to scroll to SMS SENT XX or WRITTEN or RECEIVED 2 Press to display DISPLAY LIST 3 Press or to scroll to PRINT LIST 4 Press to print details of all messages i...

Page 34: ...Print text configuration You can print details of your BT PaperJet 30 s text settings 1 Press then or to scroll to CONFIGURATION 2 Press to display SERV CENTRE NO 3 Press or to display PRINT CONFIG 4 Press After printing your machine returns to standby SMS ...

Page 35: ... the or buttons to move the cursor to make corrections If you have selected 12 hour format an a or p will appear between the date and time to indicate morning or afternoon If you want to change the a or p place the cursor under it and press the button to change it Position of your fax header Your BT PaperJet 30 is designed to send the fax header inside the text area of a document received by other...

Page 36: ...play and set the country you are in 1 Press then 2 Press or to scroll through the language options Press to select the language displayed 3 Display shows CHOOSE COUNTRY Press 4 Press or to scroll through the country options Press to select the country displayed 5 Press to return to standby Additional settings Country Language to be selected UK ENGLISH France FRANCAIS Germany DEUTSCH Italy ITALIANO...

Page 37: ...nted you can set your machine to print the extra text on another sheet 1 Press repeatedly until the display shows FAX SET UP then press 2 Press repeatedly until the display shows PRINTER PARAMET Press repeatedly until the display shows SURPLUS AUTO 3 Press or to scroll through the options SURPLUS ON your machine will always print surplus text on another sheet SURPLUS OFF surplus text will not be p...

Page 38: ... until display shows SILENT RX NEVER 3 Press or to scroll through the options SILENT RX NEVER the ringer is always on SILENT RX ALWAYS the ringer is switched off SILENT RX DAILY the ringer is off for the next 24 hours 4 Press to confirm the option displayed 5 Press to return to standby Number of rings before answer If your machine is set to AUTOMATIC or PHONE FAX reception mode it will answer call...

Page 39: ...ll then react differently to calls with that ring pattern When distinctive ringing is set to On you can set your machine to PHONE FAX reception mode only When you receive a call with the ring pattern that your BT PaperJet 30 has learnt it will always answer in fax receive mode If you receive calls with other ring patterns your machine will not auto answer in PHONE FAX mode but ring normally 1 Pres...

Page 40: ...to standby Remote start code If you answer a call on an extension phone before BT PaperJet 30 has automatically answered and then find it is a fax call you can transfer the call to the BT PaperJet 30 by pressing on the keypad of your phone You can change the 5 to another number 0 9 or if required You can also switch remote start off 1 Press repeatedly until the display shows INSTALLATION then pres...

Page 41: ...ion feature 1 Press repeatedly until the display shows FAX SET UP then press 2 Press to display VARIOUS SETTINGS 3 Press repeatedly until the display shows RETRANS DOC OFF 4 Press or to switch between OFF and ON 5 Press to confirm the option displayed 6 Press to return to standby Dial and fax tones on off Your BT PaperJet 30 lets you hear the dial tones as well as the fax tones when connecting to ...

Page 42: ... display VARIOUS SETTINGS 3 Press repeatedly until the display shows BUZZER VOL LOW 4 Press or to switch between HIGH MED LOW and OFF 5 Press to confirm the option displayed 6 Press to return to standby Transmission speed Your BT PaperJet 30 is set to send faxes at 9600bps 9 6 If you consistently fail to send faxes to a particular number it may help to reduce the transmission speed to 4800bps 4 8 ...

Page 43: ... transmission The default setting for ECM on your BT PaperJet 30 is On You can switch the setting On or Off 1 Press repeatedly until the display shows FAX SET UP then press 2 Press to display VARIOUS SETTINGS 3 Press repeatedly until the display shows ECM ON 4 Press or to switch between ON and OFF 5 Press to confirm the option displayed 6 Press to return to standby Additional settings 43 BT PaperJ...

Page 44: ...g a print cartridge you will need type M2201 available from 0870 240 7285 Replace print cartridge 1 Remove the handset from its cradle 2 Open the front cover 3 Pull the print cartridge lever forward then lift the cartridge out 4 Take the new print cartridge from its packaging and peel the film covering the nozzles 44 ...

Page 45: ... the handset 9 When you have installed a new cartridge to replace one that has run out of ink your BT PaperJet 30 will automatically recognise a new cartridge and the display shows NEW PRINT HEAD 1 YES 0 NO Press 1 A test page will be printed Examine the test page Check that the numbered scale is not broken at any point and that there are no horizontal white lines within the black areas If everyth...

Page 46: ...FF Press 3 Display shows CLEANING ON Press Your BT PaperJet 30 cleans the print head and the test page will be printed Examine the test page Check that the numbered scale is not broken at any point and that there are no horizontal white lines within the black areas If you are not satisfied with the test page repeat the process Press to cancel the test procedure at any time Clean print cartridge s ...

Page 47: ...ft the cartridge out 5 Clean the electrical contacts inside the cartridge compartment using a slightly damp cloth DO NOT TOUCH THE NOZZLES 6 Now clean the electrical contacts on the cartridge with a slightly damp cloth Install a new print cartridge 47 BT PaperJet 30 UG Issue 2 Edition 2 1 17 02 05 6672 ...

Page 48: ...ge and push until it clicks into place 8 Close cover and replace the handset Reconnect the mains power You will need to reset the date and time Install a new print cartridge 48 BT PaperJet 30 UG Issue 2 Edition 2 1 17 02 05 6672 ...

Page 49: ...ding the fax at a slower speed see page 42 There may have been an error or a problem with the receiving machine Check the display for an error message See Error Messages page 43 Reception in memory If you place a document to be faxed or copied in the automatic feeder while receiving a document printing of the received document stops and it will be stored in the memory for printing later During rec...

Page 50: ...ime into the automatic feeder see page 27 You may be using an unsuitable kind of paper see page 17 Blank sheets are printed when copying You may be copying the blank side of the page Feed in pages with the side to be copied facing away from you Error code is listed in a report If there has been a specific problem sending or receiving a fax you may see an error code listed in the transmission or ac...

Page 51: ...into small sets of pages 08 Scanner cannot read the document Remove the document from the automatic feed and reinsert it when it tries to connect 09 STOP pressed 10 Problem during reception Ask your sender to send the document again 11 Printing error during reception Correct the printing fault e g out of ink and wait for the Document stored in memory but the document in the memory to be printed Co...

Page 52: ...ay error messages AUTOREDIAL NNN Line busy getting ready to redial the number CHECK DOCUMENT PRESS STOP Document not feeding in correctly Take out and replace the document in the automatic feeder and press to restore normal operation CHECK PAPER PRESS STOP Out of paper Add more and press Paper not being fed in correctly Replace the paper in the feeder then press to restore normal operation CHECK P...

Page 53: ...lished Your BT PaperJet is getting ready to redial REMOVE DOCUMENT PRESS STOP Paper jam during copying or sending Press If the sheet is not ejected automatically remove it See Paper Jams page 54 Scanning cancelled because was pressed RX ERROR Document not received correctly Press to switch the error indicator light off and acknowledge the message RX IN MEMORY Received rest of fax into memory becau...

Page 54: ...the jammed sheet does not eject automatically carefully pull it out manually 2 If the sheet is jammed inside the machine Turn off the mains power and take the handset off the cradle and open the front cover Move the print cartridge to the left hand side of the fax machine Release the paper feed roller by pulling the green lever forward as shown Help ...

Page 55: ...machine Then with the lever pointing forward press the right hand end down into the slot on the right Push the lever back into the upright position so that the roller cog wheel is engaged Close the cover and replace the handset Reconnect the power and reset the date and time Help 55 BT PaperJet 30 UG Issue 2 Edition 2 1 17 02 05 6672 ...

Page 56: ...nner If vertical lines still appear call the BT PaperJet Helpline 0870 240 8026 1 Disconnect your BT PaperJet 30 from the mains power and remove the handset from its cradle 2 Turn off the mains power and open the front cover 3 Move the print cartridge to the left hand side of the fax machine 4 Release the paper feed roller by pulling the green lever forward as shown Help 56 BT PaperJet 30 UG Issue...

Page 57: ... end into the locating hole on the left hand side of the machine Then with the lever pointing forward press the right hand end down into the slot on the right 8 Push the lever back into the upright position so that the roller cog wheel is engaged 9 Close the cover and replace the handset Reconnect the power and reset the date and time Help 57 BT PaperJet 30 UG Issue 2 Edition 2 1 17 02 05 6672 ...

Page 58: ...es or other risks Contact the helpline for all repairs Do not expose to rain or any other form of moisture There is a risk of electric shock or fire If any liquid is accidentally spilled into your machine immediately remove the mains power plug and have the BT PaperJet 30 inspected professionally Do not submerge any part of the product in water and do not use in damp conditions such as bathrooms T...

Page 59: ...ays a brand new replacement BT PaperJet 30 will be despatched by courier to the customer III If the product was purchased more than 28 days ago and within the guarantee period a loan BT PaperJet 30 will be despatched by courier to the customer 2 If 1 III applies the original fax will be repaired free of charge subject to the conditions in clause 5 BT s normal repair times for most faults is 14 day...

Page 60: ... fax or b the carriage charges incurred in having the original fax returned un repaired and the loan fax collected 6 The liability of BT under the terms of the guarantee is limited to the exchange of the fax or the repair and return of the original fax 7 Excluded from this guarantee are accessories consumables e g ink cartridges 8 This guarantee applies to the original customer only and is not tra...

Page 61: ...s repeatedly until the display shows INSTALLATION then press 2 Display shows TEL LINE SET UP Press 3 Press or to switch between PUBL LINE PSTN and PRIV LINE PBX Press For use with a switchboard select PRIV LINE PBX 4 Set Tone or Pulse dial mode for your switchboard Press or to display TONE or PULSE Press 5 Press or to switch between EXT LINE PREFIX or EXT LINE FLASH If your access code to get an o...

Page 62: ... R TTE This product is intended to be connected to analogue networks and private switching systems in the United Kingdom This product complies with the essential requirements of the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC A copy of the certificate can be obtained from the Helpline 0870 240 8026 Technical information ...

Page 63: ...Section 63 BT PaperJet 30 UG Issue 2 Edition 2 1 17 02 05 6672 Technical information ...

Page 64: ... respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2005 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT PaperJet 30 UG 02 05 Issue 2 Edition 2 1 Designed and produced by The Art Design Partnership Ltd Printed in Thailand 255993V Visit us at www bt com BT PaperJet 30 UG Issue 2...

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