BT Freestyle 2100 ~ Issue 3 ~ 2nd Edition ~ 22nd July ’03 ~ 5563
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General information
Guarantee
Your Freestyle 2100 handset is guaranteed for
a period of 12 months from the date of
purchase.
Subject to the terms listed below, the
guarantee will provide for the repair of, or at
BT’s or its agent’s discretion the option to
replace the Freestyle 2100, or any component
thereof, (other than batteries), which is
identified as faulty or below standard, or as a
result of inferior workmanship of materials.
Products over 28 days old from the date of
purchase may be replaced with a refurbished
or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or
repair other than through approved agents.
• This guarantee does not affect your
statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product,
prior to returning your product, please contact
the BT Freestyle Helpline for assistance on
0870 240 3962
or email:-
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you
call the Helpline on
0870 240 3962
and ask
for details of our recommended repair agents.
Conditions of Use:
For the conditions of use for BT’s products
and services, please refer to BT.com.
All manuals and user guides at all-guides.com
