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Help

27

Help

If you have any problems using your Freestyle 1100, this

section will give you the most common, easy to follow solutions.

• No dialling tone.

• Telephone will not dial out.

• Telephone cannot receive calls.

Loss of security code.

Replace handset on base unit for 10 seconds
and try again. If this does not work, disconnect
the handset battery from the handset for 30
minutes. Then reconnect the battery, replace
the handset on the base unit for 10 seconds and
try again.

Telephone not connected to telephone line.

Plug the telephone into the telephone line.

Mains disconnected and back-up batteries
are not installed or are flat.

Reconnect and install or replace back-up
batteries.

Power cut and back-up batteries are not
installed or are flat.

Wait until the power is restored and install or
replace back-up batteries.

Handset battery pack is discharged.

Place handset on base unit and recharge for 24
hours.

Telephone problems

Possible cause

Solution

•  You have dialling tone but the

telephone will not dial out.

You may be trying to use tone dialling on a
pulse dialling exchange.

You are connected to a PBX and are not
dialling the access code.

Set mode switch to

P

-

E

(pulse dialling).

Use the PBX access code.

• Handset does not ring.

• No lights on handset.

Handset discharged.

Place handset on base unit and recharge for
24 hours.

• Handset does not ring, but lights

show on the handset.

Telephone not connected to the telephone
line.

The handset may be set to ramped ringing.
It takes 4 to 6 rings to become audible. 

This is not a fault.

• Base unit does not ring but lights

show on base unit.

Plug the telephone into the telephone socket.

The base ringer switch is set to 

OFF

.

Set the base ringer switch to 

HI

or 

LO

Line fault or faulty socket

Try the telephone on another socket or another
line. If the telephone works contact BT or your
public switched telephone network operator
(PSTN) for repairs to the line or socket.

•  The base-unit rings too loudly /

softly

The ringer switch on the base unit is set to

HI

LO

Set the ringer switch on the base unit
accordingly.

The handset must only be set to constant when
connected to a suitable PBX.

Summary of Contents for Freestyle 1100

Page 1: ...n use Page 13 Charging light Lights up when the handset is charging Page 4 buttons Used to review stop or skip forward during playback of messages Page 20 Play button Plays back your messages Page 20...

Page 2: ...ay 24 BT select services 25 Help 29 Technical information 31 Index 36 Wall mounting 37 Hints and tips boxes In this user guide we ve included helpful tips and useful notes They are shown in a grey box...

Page 3: ...eestyle 1100 is connected to a PBX you may have to dial an access number before 999 to contact the emergency services Some switchboards are not able to dial out during a power failure Introduction You...

Page 4: ...rechargeable it is normal that a certain amount of heat will be produced in its day to day operation Whilst this is entirely safe we would advise against placing this product on antique veneered or w...

Page 5: ...e bracket and screws supplied Page 38 To charge the handset Insert the power adaptor into the mains socket and the jack plug into the 12v ac socket at the back of the base unit The unit will display P...

Page 6: ...to 1 hour in use or 7 hours on standby The answering machine will not answer incoming calls but will retain your outgoing message and PIN code it will also keep the day and time setting and any incomi...

Page 7: ...en run through the hours Release the HOUR button when you reach the current hour The unit will announce PM after twelve mid day The unit will repeat the setting and announce Accepted Press and hold th...

Page 8: ...se the HOUR button until you reach the number you want for the second digit of your PIN code Press the CODE button The unit will announce Accepted and then Zero for the last digit Press and release th...

Page 9: ...ich is located next to the ANSWER ON OFF button The display will countdown from 30 to 00 Continue to hold down the OUTGOING MESSAGE button until you have finished then pause for a moment before releas...

Page 10: ...00 the unit will beep and announce the current setting of the answer delay switch The Freestyle 1100 has been reset to the following factory settings The time and day has been reset to Sunday 12am Th...

Page 11: ...r the dialling tone you may be connected to an older pulse dialling exchange Set the switch to P E pulse dialling T E This setting is for use if you are connected to a tone dialling PBX private branch...

Page 12: ...ervices such as phone banking that require tone signalling Call the telephone number you require in pulse mode as usual When you have been connected press the key on the keypad to set your telephone t...

Page 13: ...tarily then the handset will ring and the TALK light will flash To answer the call pick up the handset and press the TALK button The IN USE light and the TALK light will remain on but stop flashing Af...

Page 14: ...e the Secrecy button During a call you can press the SECRECY button on the handset to prevent the other party from hearing a private conversation with someone else in the room Press and release the SE...

Page 15: ...rs of up to 20 digits in memory You can dial any of these numbers by pressing two buttons To store a number in a memory Pick up the handset and ensure that the TALK light is not on Press the MEMORY bu...

Page 16: ...ber When the first part of the number has been dialled press the MEMORY button again and the appropriate 0 9 code for the second part of the number The Call Waiting button Only used if you have subscr...

Page 17: ...et Press the INTERCOM button on the handset The base unit and handset will beep the INTERCOM lights on both will flash To answer the INTERCOM call press the INTERCOM button on the base unit You can no...

Page 18: ...inished your message The number of messages shown in the display will increase by one The note will be saved in sequential order with any previous incoming messages or notes To Screen incoming calls W...

Page 19: ...announce End of messages If you receive an incoming call during playback you can answer the call and playback will be stopped automatically Your messages will not be deleted To stop playback Press the...

Page 20: ...The unit will announce All messages deleted followed by a beep When the message unit is full The Freestyle 1100 has a combined storage capacity of up to 6 minutes including the outgoing message When...

Page 21: ...t hear this announcement wait for a moment and re enter your PIN code The Freestyle 1100 will announce the option menu When the option you require is announced press the corresponding button on the ke...

Page 22: ...press six To play outgoing message press eight To record new outgoing message press nine to stop press nine again To erase message press zero If you enter 1 either during or in between messages the un...

Page 23: ...w hang up leave a message or enter your PIN code to access any of the remote functions The answering functions will remain switched on If the unit is switched off because it is full Dial the telephone...

Page 24: ...tment cover is not fitted The playback of the messages has been paused Answer functions are off The unit is receiving an incoming message or the unit has no power Indicates that the memory is full You...

Page 25: ...d call without disconnecting your first caller by pressing the Call Waiting button The first caller will be put on hold When you have spoken to the second caller you can return to the first caller by...

Page 26: ...telephone to make calls Call Barring Call Barring helps prevent unauthorised calls with a wide range of options available You can also stop incoming calls if you do not want to be disturbed Reminder...

Page 27: ...ialling tone but the telephone will not dial out You may be trying to use tone dialling on a pulse dialling exchange You are connected to a PBX and are not dialling the access code Set mode switch to...

Page 28: ...too close to electrical equipment or metal obstructions Relocate the base unit or move around with the handset until reception improves No memory store You may be trying to store the number with the...

Page 29: ...ssage at a reasonable volume 20cm away from the microphone in a quiet environment No call screening from the base unit Cannot hear messages when played The volume is set too low Press and release the...

Page 30: ...se dialling Check that the telephone you are using is set to tone dialling If it is connected to a pulse dialling exchange you will need to use a tone caller You may be using an incorrect access code...

Page 31: ...approved for use with the following facilities Cordless telephone Register recall Automatic storage of last number dialled Loop Disconnect Pulse and Multi frequency Tone signalling Microphone secrecy...

Page 32: ...paratus and problems due to radio interference may increase It is possible though unlikely that your telephone conversations may be overheard on domestic radio receivers Where cordless telephones are...

Page 33: ...e and have not been subjected to misuse or been wilfully or accidentally damaged The goods have not been tampered with or repaired by anyone other than BT staff or agents If you are having problems wi...

Page 34: ...tic belt securing the battery pack Remove the old battery pack by unplugging the small white plug that connects it to the handset Insert the small white plug of the new battery pack If you look at the...

Page 35: ...eral cleaning Clean the cabinet of the handset and the base with a soft cloth slightly dampened with a mild solution of water and detergent Charging contacts should be cleaned with a dry cloth or for...

Page 36: ...32 Day and time setting 7 checking 7 Deleting a message 20 Emergency calls 3 Help 27 Helpline 30 Intercom 17 Maintenance 34 Memory 15 16 Message display 24 Note function 18 Pause 15 PIN code setting 8...

Page 37: ...the power supply and the telephone lines are connected to the base unit then fit the lines into the channels on the bottom of the base unit securing the lines under the small tabs Any spare length of...

Page 38: ...Wall mounting template 77 mm...

Page 39: ...Notes...

Page 40: ...this publication forms any part of any contract British Telecommunications plc 1996 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England Number 1800000 Printed in Thailand Trial d...

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