Help
• The handset rings too loudly /
softly.
The handset ring mode switch needs
setting.
TOO LOUD
- Set to ramped.
TOO SOFT
- Set to constant.
• Callers are faint.
• Interference.
• Buzzing.
• Whooshing.
• Echoing.
• Tinniness.
You are moving out of range.
Move closer to the base unit.
Radio channel interference.
Radio channel interference.
Press the
CHANNEL SEEKER
button on the
handset, to select a clearer channel.
Press the
CHANNEL SEEKER
button on the
handset, to select a clearer channel.
The base unit or the handset are too close
to electrical equipment or metal
obstructions.
Relocate the base unit or move around with the
handset until reception improves.
• No memory store.
You may be trying to store the number
with the
TALK
light on.
Ensure that the
TALK
light is off before storing
the number.
• Batt low light on the handset is
flashing.
The handset needs recharging.
Replace the handset on the base unit, ensuring
that the base unit is plugged in and that the
CHARGING
light is on.
(See below).
• No Charging light on the base
unit.
Dirty contacts on base unit or handset.
Clean the contacts with a dry cloth. Heavy
soiling can be removed with a pencil eraser.
• The intercom doesn’t work.
You may be pressing the
TALK
button on
the handset instead of the
INTERCOM
button.
Press the
INTERCOM
button.
The handset is discharged.
Recharge the handset for 24 hours.
The handset is being used to make a call.
Try again later.
• Neither base or handset ring, but
lights show on base and handset.
Check the REN. If you connect too many
telephones or devices to your line they may
not all operate correctly.
If the REN exceeds 4 disconnect 1 or more
telephones or devices.
If your telephone is connected to an extension
socket, it may have been connected
incorrectly.
Check with your telephone engineer that the
extension socket has been installed correctly.
The base unit telescopic aerial is not fully
extended as high as possible.
Fully extend the base unit telescopic aerial as
high as possible.
Telephone problems
Possible cause
Solution
It is not permitted to interfere with the main BT
socket or wiring. If you have a problem, contact
BT on
Free
fone 0800
800 151
for residential
or
Free
fone 0800
800 154
for business lines.
The handset must only be set to constant if the
telephone is connected to a suitable PBX.
5th Edition – 25th November 97
30
