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BT Services button

If you are not connected to the BT network some of these services may not be 
available. Please contact your network provider for more information on network 
services. You may be charged for the use of these services.

The BT button 

 provides quick access to a range of useful pre-stored 

numbers and further BT Calling Features. You can access the following services: 
BT Diverse Helpline, BT Directory Enquiries, Call Divert on/off/check and Call Waiting 
on/off/check.

Press 

Helpdesk

 is highlighted. You can now scroll 

 

or 

 through the 

options available.

When the service you require is displayed, press 

 to call and follow any announcements.

 

3

  Go!

Making calls 

Press 

 then dial the phone number. Press 

 

to end the call.

Answering calls 

If you have subscribed to Caller Display, the caller’s details will be displayed before you 
answer (see the full user guide online at 

www.bt.com/producthelp

 for details).

Lift the handset from the base to answer incoming calls. 
If the handset is 

not

 on the base, press  

.

Handsfree

Press 

 during a call to switch the call to loudspeaker.

Secrecy

Press the left soft key 

 (

Secrecy

) during a call to activate secrecy mode. 

Press the left soft key 

 again (

Secrecy

) to return to your caller.

Redial 

Press 

, scroll 

 

or 

 to choose the number you want. 

Press 

 to redial the number.

Phonebook

Storing new directory entries manually (up to 100)

Press 

Names

New

 

Entry

 is highlighted, press 

OK

.

Enter the name then press 

OK

. You may need to press the same button a few times until 

the letter you want is displayed. For example, press   once for 

A

 ,or twice for 

B

.

Number

 is displayed. Enter the number and press 

OK

.

Group

 is displayed and the group ringtone melody is played (you cannot change the 

ringtone at this stage). To add the entry to a call group, scroll 

 

or 

 to select a 

group and press 

OK

. Display shows 

Saved

 (if you don’t want to use this feature simply 

select 

No

 

Group

 for all entries).

For further information on call groups or to select call group ringtones, please refer to 
the full user guide online at 

www.bt.com/producthelp

Dialling a directory entry

Press 

Names

, scroll 

 

or 

 to the entry you want. Press 

 to dial the number.

Sounds

Handset ringer melody (external or internal calls)

Press 

Menu

, scroll 

 to 

Sound

 and press 

OK

Ringer

 is highlighted. Press 

OK

.

External

 is highlighted, either press 

OK

 to select or scroll 

 to 

Internal

 and then 

press 

OK

.

Press 

 

or 

 to select the melody you want (Melody 1-5 = standard and 

6-15 = polyphonic) and press 

OK

.

Handset ringer volume

Press 

Menu

, scroll 

 to 

Sound

 and press 

OK

Ringer

 is highlighted, press 

OK

.

Scroll 

 to 

Ringer

 

Volume

 and press 

OK

.

Scroll 

 

or 

 to select the volume level 1-5 or off and press 

OK

.

Caller Display and the Calls list

You must subscribe to a Caller Display service for this feature to work. Your network 
provider may charge you for this service.

View and dial from the Calls list

Press 

, the most recent entry in the list is displayed. Press 

 

or 

 to scroll 

through the list.

Press 

Options

Details

 is highlighted, press 

OK

. The call details will be displayed.

Press 

 to dial a displayed entry.

Navigating the menus

Your BT Diverse 7110 has an easy to use menu system. Each menu has a list of options, 
which you can see on the menu map below.

When the handset is switched on and in standby:

Press the right soft key 

 (

Menu

) to open the main menu.

Then use the 

 or 

 buttons to scroll through the available options.

Press the right soft key 

 (

OK

) to select a menu option or the left soft key 

 

(

Back

) to return to the previous screen.

To exit a menu and return to standby, press 

.

Find out more

  New Frequently Asked Questions available at 

www.bt.com/producthelp

  If you need more detailed instructions, a full user guide is available to 

download from 

www.bt.com/producthelp

  If you cannot find the answer to your problem in the full online user guide, 

then please call the free Helpline on 0800 218 2182* or email bt.helpdesk@
vtecheurope.com. Our dedicated advisors are more likely to be able to help you 
than the retailer where you made your purchase.

  This document is also available in other formats, such as Large print, Braille 

and Audio CD. If you would like a copy, please call 0800 218 2182*.

Text

Write Message

Inbox

Outbox

Draftbox
Template

Settings

Sound

Ringer

Tones

Settings

Date & Time

Alarm

Display

HS (Handset) Settings

BS (Base) Settings

Some menus are accessed by pressing the relevant feature button, for example 

 for the calls list, 

 for the redial list, 

 for BT Services and the 

left soft key 

 (

Names

) for the phonebook.

DE

F

Your phone

Handset

 Opens BT Services menu.

 Press to open and scroll 

through Redial list.

 

In talk mode adjusts 

earpiece volume.

 

Scroll up.

 Make/receive a call.

 

In talk mode, press to switch 
handsfree on/off.

 Use to enter a space when 

entering text.

  Press and hold to switch 

handset ringer on/off.

 

When entering text, press to 
switch between upper and 
lower case letters.

 Left soft key

 

Press to access names 
in the phonebook.

 

Select options on screen.

 

Go back to previous  
menu level and clear digits 

and characters.

  Recall for use with 

Switchboard/PBX and 
BT Calling Features.

Text messaging

Before sending and receiving text messages you need to register to the text 
messaging service and subscribe to Caller Display. You will be automatically 
registered to the text message service when you send your first text. See the full 
user guide online at 

www.bt.com/producthelp

 for details.

Help

Most problems can be fixed with a few simple checks. 

Problem

Solution

No dial tone

Only use the cables and batteries supplied.

Make sure both the power adaptor cable and telephone 

line cord are plugged into the correct sockets  

on the base. Make sure the power is switched on at the 

power wall socket and that the telephone line cord is 

plugged in correctly at the telephone wall socket.

Poor speech quality

Make sure the product is not located too close to other 

electrical appliances. This can also help improve the 

handset range from the base.

 Battery icon not full/ 

handset dead

Make sure you charge the batteries for 24 hours before use 

to ensure maximum battery performance.

Using broadband on the same 

phone line?

Make sure you plug the phone 

into the wall socket via an ADSL 

microfilter (not supplied), otherwise 

you may have problems with this 

product and your broadband service.

What is the base default PIN?

Base default PIN = 0000

ADSL 
microfilter

Indicates new text messages.
Range indicator: On=in range. 

Flashing=out of range or not 

registered to base.

 Right soft key

 

Press to enter menu.

 

Press to select the 

option displayed on 
the screen.

 

End a call.

 

Press and hold to switch 
handset off/on.

 

In menu mode, press to 
return to standby.

  Press and hold to lock/

unlock the keypad.

 

Use to make internal calls 

  (where more than one  
  handset is registered).

 

Opens Calls list.

 

In talk mode, adjusts 
earpiece volume.

 

Scroll down.

 Press and hold to enter a 

Pause in a phonebook entry.

 

Use to enter punctuation 
marks when entering text.

Indicates new missed calls.  

To remove the icon you need to  

view missed calls. See the Caller 

Display section below.
Alarm set.
Handset ringer off.
The keypad is locked.
Battery status indicator. 

(scrolls to indicate charging)

Headset socket (on side of handset)

Headset not included. 

See full user guide online at  

www.bt.com/producthelp 

for further details and where 

to obtain a suitable headset.

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