Diverse 4010 Classic ~ 12th Edition ~ 19th September ’01 ~ 4167
39
Help
Problem
Handset not registering.
You have forgotten your base
station PIN number.
No display
When you press a button, nothing
happens.
No radio signal to the base – all
displays flashing.
Handset in base doesn’t charge.
Handset/base does not ring.
Your caller cannot hear you.
Caller’s number is not displayed
even though you have subscribed
to Caller Display.
The error beep – a descending
tone – is played.
Possible cause
The base is not powered.
There are no batteries in the
handset.
You have changed the PIN.
Handset not switched on.
Batteries exhausted.
Keyguard may be switched on.
Handset out of range.
Handset not registered.
Base not switched on.
Line is being used by another
handset for a long period.
Base is not connected to the
power supply.
Ringer is switched off.
The
INT
button has been,pressed,
muting the microphone.
The number has been withheld.
You have pressed the wrong
button.
Solution
Make sure that the power supply
is plugged in at the base and
switched on. Make sure that the
rechargeable batteries (included)
are fitted in the handset
correctly. Switch the handset off
and then back on again, place
the handset on to the base again
and leave for approx. 1 minute
to try registering again.
Try entering the default PIN (0000).
If you have changed the PIN and
cannot remember the number you
will need to contact the BT Diverse
Helpline on 08457 908070.
Hold down the
RED PHONE
button
for 1 second.
Charge or replace batteries.
Hold down the
#
button for 1
second.
Move closer to the base.
Register the handset (see page 11).
Check the base is connected
properly (see page 10).
Maximum charging power is only
available when no calls are being
made. Wait until the call is finished.
Make sure that the power supply is
in at the base and the power source
is switched on. Check that the
batteries are fitted correctly.
Switch ringer back on, see page 31
and page 34.
Select GO BACK option via the
MENU
button to switch the
microphone back on.
Callers can stop their number being
sent over the network.
Retry. If necessary, check the
instructions.
HELP
