Setting up
If you experience any problems, please call the Helpline on Freephone 0800 145 6789* or visit bt.com/producthelp
16
Positioning your units
The Baby unit should ideally be
within 1m-2m of your baby for
best performance.
If you place the Parent and
Baby units too close together
you will hear a high pitched
noise, this is normal. The units
are designed to be located at
a distance from one another,
e.g. in separate rooms.
Once the units are linked the green Link indicator
on the Parent unit and the Baby unit will stop
flashing and remain a steady green. The units are
now ready to use.
Important:
The link confirmation between the two units is vital
for use so they can communicate. If the link between
the units is broken at any time, the Link indicators on
both units will flash green as they try to search for
each other. The Parent unit displays
I’m
Linking..
.
After 30 seconds, if the link is still broken, the Baby and
Parent units Link indicators will flash red. The Parent
unit display will show
Not
Linked
and you will hear
an alert signal.
If the link is broken:
• check that the mains power is plugged in and
switched on at the Baby unit
• check that both units are switched on
• check that the batteries are charged in the
Parent unit
• check that the Parent and Baby units are within
range of each other (in ideal conditions the range
is up to 300 metres outdoors and 50m indoors)
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