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38

Protecting against vandalism 
and theft

Your Payphone Contour 200 is designed
for use in constantly supervised and
sheltered sites. It is not recommended for
locations where there is any risk of
vandalism or theft.

Connecting to the BT Network

The Payphone Contour 200 is approved:

to provide a public payphone service

for multi-frequency (tone) and loop
disconnect (pulse) dialling

for inductive coupling to appropriate
hearing aids

for call barring

for use with compatible:

– PBXs

– PABXs

– key systems

– dealerboards

– key and lamp units

– automatic call distributors which

provide a BS6312 compatible port
and meet the requirements for
simple phones. Your supplier will
be able to provide you with a list of
compatible apparatus.

Maintaining your Payphone
Contour 200

Keep the Payphone clean and make sure
that the coin slots are always free of
obstructions.

Do not polish the keypad.

Requirements for payphone
notices

OFTEL Regulations require you to display
a payphone notice which gives the
following information:

details of limitations of access to the
100 Operator service

what happens to unused coins

the minimum payment to make a call

the method of payment

the full postal address of the location
of the payphone

the person who should be contacted
about caller complaints

how calls are charged

an indication that 999 and 112 calls 
are free

a warning that calls may be overheard
where other extensions are connected
to the same line.

VAT liability

If you are registered for VAT, you will 
be required by HM Customs and Excise 
to account for the VAT on the cash you
collect in your Payphone Contour 200.

Liability for calls

You must pay all the BT call charges. 
Calls are charged at standard BT rates.

You can set the rate that you charge 
for calls made from your Payphone
Contour 200. 

You might want to use the money you
collect to contribute to the call charges
and rental charges.

BT Chargecard calls

Calls made with a BT Chargecard which is
charged to your Payphone Contour 200’s
phone number will be charged on your
phone bill in the normal way. You will not
be charged for calls made with other BT
Chargecards.

Technical

2305 c200 User Guide 3.9br  23/10/2001  5:15 pm  Page 38

Summary of Contents for Contour 200

Page 1: ...BT Contour 200 User guide 2305 c200 User Guide 3 9br 23 10 2001 5 14 pm Page 2 ...

Page 2: ......

Page 3: ...s you make are charged to your normal phone bill you will find the instructions on page 6 Money These instructions will tell you how to empty the cash box find out the amount of money the payphone has taken and reset the counter to 0 00 page 4 page 8 These are the most common features and functions which you will probably use most often For any other features see the Extra features section on page...

Page 4: ...er coins or tokens you program it to accept see page 26 for instructions 5 As you talk keep an eye on the display The display will show how much money you have left 20 seconds before the money runs out the display will flash and you will hear a series of beeps You can add more money at any time during the call but remember that the payphone does not return any unused coins PLEASE DIAL 2 3 Before y...

Page 5: ...edial the last number you dialled don t hang up Press NEXT CALL when you hear the engaged tone Press REDIAL Everyday features Making and answering calls 2 3 5 6 7 8 9 2 3 5 6 8 9 To call a pre programmed memory number you will need to lift the handset and press the appropriate Memory button Wait for your call to be answered As soon as your call is answered put your money in 2305 c200 User Guide 3 ...

Page 6: ...e display will show 5 Dial the number you do not need to put any money in when your call is answered 6 To make another call don t hang up Press NEXT CALL Dial the number When you have finished your calls hang up The payphone will then be ready to make normal payphone calls owner call owner call pin Making an Owner call using your PIN Making an Owner call using your programming key 3 5 6 8 9 Everyd...

Page 7: ...alls When your payphone rings you just need to lift the handset to answer the call The caller will hear a series of beeps which will let them know they are calling a payphone Answering calls 2305 c200 User Guide 3 9br 23 10 2001 5 14 pm Page 7 ...

Page 8: ... box key 1 Unlock the cash box and pull it out You can pull it out partway or take it out completely 2 Empty the cash box 3 Replace the cash box and lock the cash box lock Everyday features Money 2305 c200 User Guide 3 9br 23 10 2001 5 14 pm Page 8 ...

Page 9: ...6 again 4 Press H to see how much money the payphone has taken since it was last reset After the last step of either method you can reset the amount to 0 00 Press 0 then H The display will flash once to confirm that you have reset it to 0 00 money money pin Checking the total money taken using your PIN Checking the total money taken using the programming key Everyday features Money 1 2 3 4 5 6 7 8...

Page 10: ...he Operator tone 19 Setting the privacy feature 20 Setting an automatic switchboard code 21 Setting a manual switchboard code 22 Removing a switchboard code 23 Charging Setting call charges 24 Setting the minimum fee 25 Programming new coins or tokens 26 Programming exception codes 27 Cancelling exception codes 28 Charging for calls to Directory Enquiries 28 Payphone settings Setting the payment t...

Page 11: ...the programming mode in the left margin of every other page You will need the programming key 1 Lift the handset 2 Unlock the programming lock and leave the key in the lock The display will show 3 Enter your PIN 4 Press H The display will show If it still shows the PIN was incorrect try entering it again If you enter the wrong PIN more than once contact the Helpdesk For contact details see page 2 ...

Page 12: ...bar and the settings on your payphone when you first get it see the table on the right Start programming if you haven t already 2 Press S22H The display will show 3 Press Memory 1 to choose the type of call you want to bar or allow and keep pressing it to scroll through the choices 4 Press Memory 3 to bar or allow calls The display will show the call type and whether it is barred or unbarred e g t...

Page 13: ... Calls that are normally free eg 0800 and 0500 numbers OPERATOR Calls to the Operator on 100 and 151 DIR ENQ Calls to Directory Enquiries on 192 or 153 WORLD Calls to any other countries ASIA Calls to Australia New Zealand Singapore and Hong Kong AMERICA Calls to America Canada and the Caribbean EUROPE Calls to Europe EIRE Calls to the Republic of Ireland on numbers beginning with 00353 PREMIUM Ca...

Page 14: ... incoming calls are barred 5 If you have barred incoming calls switch the ringer volume to Off see next page for details If you leave the ringer volume on High or Low the payphone will ring every time someone calls even if you have barred incoming calls but you will not be able to answer 6 Program another feature or lock the programming lock remove the key and replace the handset SET RINGER SWITCH...

Page 15: ...the volume between high and low You will need the programming key 1 Unlock the cash box and lift the cover 2 Switch the ringer to the volume you want you can choose high low or off 3 Close the cover and lock the cash box HIGH LOW OFF 15 2305 c200 User Guide 3 9br 23 10 2001 5 14 pm Page 15 ...

Page 16: ...are allowed 3 Press Memory 1 to choose the coin you want to bar 4 Press Memory 3 to stop the coin being used The display will show to show that the coin is barred 5 Press H The display will flash once to confirm the coin has been barred 6 Repeat steps 3 to 5 until you have finished 7 Program another feature or lock the cash box remove the key and replace the handset coin 1op coin 1op Barring old c...

Page 17: ...ervice is not available on payphone lines Start programming if you haven t already 2 Press S23H The display will show if your number is withheld or if your number is not withheld 3 Press Memory 3 to change the setting 4 Press H The display will flash once to confirm this service is set 5 Program another feature or lock the programming lock remove the key and replace the handset withheld withheld 1...

Page 18: ...hough BT recommend that you leave it on Start programming if you haven t already 2 Press S43H The display will show if the tone is on or if the tone is off 3 Press Memory 3 to change the setting 4 Press H The display will flash once to confirm the setting has been changed 5 Program another feature or lock the programming lock remove the key and replace the handset PID tone PID tone Setting the ide...

Page 19: ... this tone off although BT recommend that you leave it on Start programming if you haven t already 2 Press S67H The display will show if the tone is on or if the tone is off 3 Press Memory 3 to change the setting 4 Press H The display will flash once to confirm the Operator tone has been changed 5 Program another feature or lock the programming lock remove the key and replace the handset op tone o...

Page 20: ...efault setting for the privacy feature is off If you want to transfer calls to the payphone make sure the payphone handset is lifted before you put down the handset on the other phone Start programming if you haven t already 2 Press S77H The display will show if privacy is on or if privacy is off 3 Press Memory 3 to change the setting 4 Press H The display will flash once to confirm the privacy fe...

Page 21: ... Start programming if you haven t already 2 Press S72H The display will show 3 Enter the code 4 Press H The display will show 5 Press H The display will show This is the length of time the payphone waits to get an outside line before it dials the phone number 6 To change the length of the pause you can increase the pause by pressing Memory 3 decrease the pause by pressing Memory 4 7 Press H The di...

Page 22: ...lay will show 7 Press the first digit of your extension numbers This will tell the payphone which extensions it may call 8 Press H The display will show with the code number you programmed to confirm your choice 9 Program another feature or lock the programming lock remove the key and replace the handset PBX code extension user keyed automatic PBX code Setting a manual switchboard code 1 2305 c200...

Page 23: ...ess S72H The display will show with the number you programmed 3 Press REDIAL The display will show 4 Press H The display will show 5 Program another feature or lock the programming lock remove the key and replace the handset PBX PBX code PBX code 23 2305 c200 User Guide 3 9br 23 10 2001 5 14 pm Page 23 ...

Page 24: ...e programming lock remove the key and replace the handset Setting call charges Type of call Number of seconds callers get for 10p at some example charge rates Band Rate 75 100 150 200 Local Daytime 73 3 55 0 36 7 27 5 Cheap 73 3 55 0 36 7 27 5 Weekend 73 3 55 0 36 7 27 5 National Daytime 73 3 55 0 36 7 27 5 Cheap 73 3 55 0 36 7 27 5 Weekend 73 3 55 0 36 7 27 5 Mobile Daytime 10 7 8 0 5 3 4 0 Cheap...

Page 25: ... call Start programming if you haven t already 2 Press S64H The display will show the current minimum fee 3 To change the minimum fee you can increase the fee by pressing Memory 3 decrease the fee by pressing Memory 4 4 Press H The display will flash once to confirm the minimum fee is set 5 Program another feature or lock the programming lock remove the key and replace the handset 3 25 2305 c200 U...

Page 26: ...one will not be able to accept it Start programming if you haven t already 2 Press S86H The display will show 3 Insert the first coin or token The display will show 4 Continue to insert coins or tokens until the display shows If the display shows the new coin or token is too similar to an existing coin and can t be used 5 To set the value of the coin or token you can increase the value by pressing...

Page 27: ...ent call charge types are BARRED FREE FEE 0 50 DIR ENQ WORLD ASIA AMERICA EUROPE EIRE PREMIUM MOBILE NATIONAL AND LOCAL If you want to charge a fixed fee for a type of call regardless of the length go to FEE 0 50 and use Memory 3 to increase the value or Memory 4 to decrease the value If you choose this option the caller will only have to put in the fixed fee the payphone will not ask for more mon...

Page 28: ... have a payphone line you can choose to charge for calls made from your payphone to Directory Enquiries If you don t do this you will have to pay for the cost of any calls made to Directory Enquiries Start programming if you haven t already 2 Press S37H The display will show 3 To set the fee for a call to Directory Enquiries you can increase the fee by pressing Memory 3 decrease the fee by pressin...

Page 29: ...l show to show the factory setting of 39 seconds 3 To change the length of time you can increase the time by pressing Memory 3 decrease the time by pressing Memory 4 enter a time using the number keys 4 Press H The display will flash once to confirm the length of time has been set 5 Program another feature or lock the programming lock remove the key and replace the handset Timeout 39 29 Setting th...

Page 30: ...t to program the number into The display will show the type of call band the payphone will use for calls to this number for instance 5 Press Memory 2 to change the call band and keep pressing it to scroll through the choices it doesn t matter if you have programmed a phone number into the Memory 2 button you can still use it to select a call band To set a fixed fee press Memory 2 until the display...

Page 31: ...icker marked DISPLAY RELEASE Press the part of the lever under the D of the sticker you will need to press quite hard The front of the display cover will come out slightly It is best to slide something flat under this corner and gently lever the display cover out 10 Write the name of the business or service in the space on the card 11 Replace the card and press the display cover into place until i...

Page 32: ...correct the payphone uses the 24 hour clock To change the time you can move the time forward by pressing Memory 3 move the time backward by pressing Memory 4 enter the current time using the number keys 4 Press H 5 Press S32H The display will show the current day 6 Check the day is correct To change the day you can move the day forward by pressing Memory 3 move the day backward by pressing Memory ...

Page 33: ...over 6 Push the display release lever to release the display cover The lever is under the sticker marked DISPLAY RELEASE Press the part of the lever under the D of the sticker you will need to press quite hard The front of the display cover will come out slightly It is best to slide something flat under this corner and gently lever the display cover out 7 Turn the card round so the section with th...

Page 34: ...ew PIN again 4 Press H The display will flash once to confirm your new PIN is set 5 Program another feature or lock the programming lock remove the key and replace the handset The normal setting is TouchTone dialling If the dialling tone doesn t stop when you dial a number switch to Pulse dialling and try again Start programming if you haven t already 2 Press S34H The display will show the current...

Page 35: ... will need a matchstick or a similar object to press it 4 Close the cover and lock the cash box 5 Replace the handset 6 Check the payphone still shows the correct time and day see page 32 your payphone does not ring check that the ringer switch is on see page 15 that you have not barred incoming calls that you don t have too many phones connected to the line there is nothing on the display try res...

Page 36: ...d the coin you will have to reset your payphone see page 35 the display shows BARRED check that the payphone allows the type of calls you are trying to make see page 12 If the payphone is programmed correctly but still shows BARRED contact the Helpdesk For contact details see page 2 the payphone won t take coins check that the cash box is not full that the coin slot is not jammed If this doesn t w...

Page 37: ......

Page 38: ...ollowing information details of limitations of access to the 100 Operator service what happens to unused coins the minimum payment to make a call the method of payment the full postal address of the location of the payphone the person who should be contacted about caller complaints how calls are charged an indication that 999 and 112 calls are free a warning that calls may be overheard where other...

Page 39: ...rogramming 27 cancelling 28 Helpdesk contact details 2 Identification tone setting 18 Keys lost 37 Languages for display messages 33 Memory buttons programming 30 using 5 Minimum fee setting 25 Money checking 9 resetting 9 Next call making a 5 Operator tone setting 19 Owner calls 6 PBX see Switchboard Payment timer setting 29 PIN changing 34 Privacy setting 20 Programming 11 Programming keys 2 37 ...

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